Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website




Complaint Rating:  83 % with 6 votes
83% 6
Contact information:
Paramus, New Jersey
United States
EXTREMELY UNPROFESSIONAL. I'm ashamed to work here after I see what goes on when parents aren't around. When i complained to my Staff Director, the Manager, about a teacher saying the N word around 3 year olds, she ignored it. When I complained to her about a staff member coming to work drunk and harming other children by throwing books in the air out of rage, she said she would talk to that member about it, and she should've been fired! Nothing was done. They don't care about the kids well being, they just want to make sure they get paid. I would never ever let me child go to daycare again until they can talk and can tell me what goes on during the day. Don't be fooled by sweet smiles and the two center directors doing everything they can do to meet your needs. These women are horrible. My assistant director was holding a baby who started crying and she held the baby away from here and said "Ugh! Here, somebody take it please!" DISGUSTING. no parent would ever want their child to be here if they know whats best for them. It hurts me to know these kids are being mistreated like this.They have a system to call for bathroom breaks, emergencies, ice if a kid gets hurt or sick. I called to have ice brought to my room because a child had fallen and hit their face on the edge of a table. No one ever came, i called again a few minutes later and was ignored. After many attempts and 4 people in the front office laughing, talking, going on coffee runs and many many cigarette breaks i just went into the fridge and took out a childs juice box that was frozen and placed it on the childs face. Even employees are treated bad, you can wait sometimes 2 hours to use the bathroom, and if you're sick, forget it. You will never be able to be sent home, even if you're throwing up or have a fever. My carpet in my classroom has fleas, now I have flea bites and when I addressed this to my manager she said the center was already treated for fleas 4 months ago so she's not getting it treated again.
Complaint comments Comments (3) Complaint country United States Complaint category Job & Career


Sort by: Date | Rating
D  25th of Mar, 2016 by    0 Votes
After reading this several times, I couldn't help but laugh at your ignorance. You sound silly, lets start off with punctuation!!! You have full run on sentences, broken sentences and slang words. The part that scares me most is when you said "i just went into the fridge and took out a childs juice box that was frozen and placed it on the childs face. So, in other words you left your room out of ratio, which only means that 1 other teacher was responsible for many children while you were frantically looking for a frozen juice box? Basically you put more danger in the classroom by leaving all of the children alone with 1 teacher. As a parent, I ask myself what if there was a fire ? or what if a child ran out the door? Secondly, a cold juice box ???? on a childs face ???! I am in rage just typing this . Please young lady seek some help and find God . Blessings child
D  25th of Mar, 2016 by    0 Votes
I strongly disagree ! I am currently employed with Kindercare. First off language is not tolerated under any circumstances especially racial ones like you claim, as far as children getting hurt and injured it is your responsibility as a care giver which you were at the time: is under your control of your classroom . If you cant handle the heat get out the kitchen . In child care you must have all your attention on the children at all times that is the number one rule. You would know this because you signed the papers. you need to think and act quickly.
A  20th of Dec, 2016 by    0 Votes
Ive had bad experience at kindercare wayne nj and looking to filing a formal complaint. We know that they do not regularly audit health records nor provide staff with proper training or certification before handling a child. Amazing how they can still be in business. I hope the kids enrolled do not have any longterm effects from being mistreated.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

KinderCare Education Logo KinderCare Education
Customer Care Service
650 Holladay Street, Suite 1400
United States - 97232
+1 800 633 1488
+1 202 690 7442
View Full Information
Contact Us

Reply to