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Karl Moore - SWREG - WCCL Network / deceptive business practices

1 United Kingdom Review updated:
Contact information:

This company limits your use of paid software through forcing Internet connections to websites. This is not disclosed during purchase or if it is, you must read very carefully to try to find it. It is not clearly disclosed.

If you do not (or cannot) connect to their sites, the software will inform you to try again later and will close.

In addition, They count the number of times you have reinstalled it and I was denied reinstallation on my 2nd reinstall after a hard drive failure.

My reasons for reinstalling were legitimate and I have used the software on only one computer and have never given away or even sold my copy.

This has been an extremely frustrating experience and has caused me a great deal of inconvenience.

I would strongly advise avoiding their products.

Please let me add that Mr. Moore appears to be a great "Smoozer". His websites sing a great song but I now feel it is a cover up. Please do your research before dealing with this firm / individual.

Sort by: UpDate | Rating


  • Jo
      1st of Dec, 2009
    0 Votes

    I agree with you completely. The guy plays a good game of "innocence". But the trend or bottom line is clear.

  • Ji
      20th of Jan, 2010
    0 Votes

    I have bought a few products from them over the years and never had any problems using or reinstalling to my new PCs. You didn't say that you emailed the company to ask if they would reset your license (if your story is true) or . . . maybe you are ticked off because you can't use your pirated software?

    Also, your personal smear comment about the guy reveals that you're story is BS and you are probably a competitor trying to discredit them.

  • Li
      7th of May, 2010
    +1 Votes is operated by a bunch of ### scammers. They promise a money back guarantee if not satisfied...DON"T BELIEVE IT!!! They will NOT refund your money and the products are utterly worthless. Caveat Emptor!!!

  • Ch
      2nd of May, 2011
    +1 Votes

    Awe, Jimmy85, that's cute that you are defending this/ your scam company. Of course I say that only because of how personally engaged you became for no apparent reason. You don't mention which products you had purchased, which leads me to believe you are the company trying to discredit someone trying to discredit you. I purchased the NLP Audio CD, it arrived 12 weeks later, I returned it the same day, sent the confirmation to the company along with tracking, and it's been almost 9 months with no refund. Try again Jimmy, you are the sham. Everytime I email them, its the same story, sorry, nothing we can do about it. I am calling my credit card company and reporting fraud, so there you go. This company is a scam, you are a scam. Have a lovely day.

  • Al
      20th of Jun, 2011
    0 Votes


    My name is Alan and I am the site manager for . We provide support for all the products purchased from the WCCL Network.

    It seems that all the customers here prefer to post a bad review instead of simply asking for help by creating a ticket at

    We always provide assistance - if you have exceeded your installs limit, we typically allow you to install again - it's that easy.

    If we have a satisfaction guarantee, we WILL honor it.

    All the previous messages look like they have been posted by bad intentioned individuals, seeking only to discredit our company, rather than receive support.

    If you are not what you appear to be, I invite you to post your e-mail addresses or e-mail me personally at so I can properly assist you.

    Best wishes


  • Cy
      11th of Nov, 2017
    0 Votes

    @Alan - MyHelpHub I have opened a ticket at and got 0 response. I have been trying to call the phone number provided 888-261-9597 and still no response. I have been trying to get a writing program that I downloaded to open. I cannot redo the download because of your limits on the number of tries. I have been trying to get someone at myhelphub to help for six days. I cannot not get through to a person and can not get any responses to the help tickets. If you are indeed the site manager please open ticket 4297427 and respond. Thank you.

  • Ro
      11th of Mar, 2016
    +2 Votes

    Oh the same old cut & paste "we're here to help you" messages from "Alan" or Karl Moore. They're here to scam you a few bucks at a time, knowing you won't do anything. Then they play stupid and innocent. I was stupid enough to purchase from one of his websites, instead of receiving the product i purchased, i received a cd-rom littered with trojan viruses in the executables and all PDFs were locked, with no passcode given.

    A few days later my Bank contacts me saying my account has been compromised and they've put a fraud alert on it. My transaction with Karl Moore was the last transaction i made with that card and hadn't used it for several weeks.

    I've contacted law enforcement in the UK and customs, I hope all of you will do the same. This sociopath needs to be put behind bars with the rest of his kind.

  • In
      25th of Nov, 2017
    0 Votes

    @Rosalynn45 Hello,

    I am the aforementioned Karl Moore :-)

    I helped to found the original WCCL Network, however have no longer been involved with the company since 2010.

    It's very unfortunate that the support seems to have gone downhill based on your comments.

    I'd suggest you contact them direct through their support site at or -- as you say -- complain using your statutory rights.

    If I were in charge here, I would get everything sorted for you.

    Kind wishes,


  • Cd
      9th of Jan, 2018
    +1 Votes


    I purchased your Raikov Effect and Listen Along Audio’s. I have requested a full refund, as per your refund policy, by emailing and

    I haven not heard back and it’s been over 48 hours. I want to return both of these products for a full refund, and if I do not get my money back, I will take subsequent steps.

    I have found similar reviews that echo my experience with Inspire3, such as:

    Your return policy clearly states one year, money back guarantee. I knew pretty much right away this wasn’t what I wanted, and emailed as such. And have heard absolutely nothing back from your “inspiring” company.

    You best look into this situation, or I will forced to take alternative action against you and your company for dishonest practice.

    C. D.

  • In
      14th of Jan, 2018
    -1 Votes

    @C_D. Hello C.D.,

    I'd love to look into this. We always honour our refund guarantee.

    Every single time we've heard of a complaint regarding this, it's been because our customer hasn't received our reply, usually where we ask to verify details for the refund. It sounds as though this may be the case here.

    Unfortunately, all I know about you is that you have the initial "C.D." -- can you provide your name or email, so I can look it up?

    Kind wishes,


  • Cd
      14th of Jan, 2018
    0 Votes


    Thank you for your response. After several emails, initially unanswered, my complaint has been resolved and a full refund has been issued.

    Kind regards,

  • In
      15th of Jan, 2018
    0 Votes

    Hello CD,

    Thank you for your message.

    I'm sorry that you found this process harder than it should've been. I'd be happy to look into this further if I can get your detail.

    If you get a few moments to update your review on Scamero too, that would be appreciated.

    Again, I'm always here if you (or anyone else) needs any direct resolution.

    Thank you and kind wishes,

    Karl :-)

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