Jimmy John's reviews and complaints 1
View all 143 complaintsJimmy John's - sub buns
The last two weeks I ordered Jimmy Johns subs for myself and family. I have ordered many times in the past and never had an issue. The last two weeks the french bread/sub buns were very hard. My seven and five year old grandkids could not bite through the bun. The adults were peeling off the top layer of the bun.
I called Jimmy Johns and asked if there were any issues with the baking of the buns. He stated the buns were baked fresh daily. I dont doubt this but I really feel the sub buns were over baked and extremely hard. He said the buns were suppose to have a crunch to them. I said that they were extremely hard. The JJ employee offered no apologies or explanation.
Im sure they realize there are three other companies that offer sub sandwiches within a few blocks, -- Phillys, 2510 Deli, and Subway. Not to mention there are a lot of fast food restaurants within a few blocks also.
I will find an alternate place to purchase food on nights no one has time to cook.
DATE: 4/2/13.
Check # 268
TIME: 5:33 pm
FYI, the girl who took my order the girl who took my payment were very nice!
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Jimmy John's Reviews
Disappointing Experience at Jimmy John's I love JJ's and their website allows for super easy Great Customer Service Good To Go Indianapolis IN downtown Pennsylvania Street branch has been awesome, even through the pandemicGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!