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ITV/SKY / Subtitles on ITV3+1- SKY

United Kingdom
1
We always use TV subtitles 888 to watch and hear TV as we are hard of hearing.

I have been watching ITV3 and ITV3+1 recently . ITV3 subtitles are very good whereas the same program
on +1 suffers from delayed text. missing lines of text and even completely missing text for acouple of minutes. I particularly checked 3 versus 3+1 on Mon 6th Oct 2008 when I watched Midsommer mapping on both channels one after the other. The above faults manifested themselves frequently.
I was watching on Sky Freesat.
I had some difficulty in finding a complaints procedure - I trust this e-mail reaches the right quarter and would appreciate an acknowledgment if it does.
Also if there is a more direct communication method I would be pleased i you would let me know.
Incidentally I live near Bristol BS20 7JA
Bo
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