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Iranian Hospital - Dubai Customer Service Phone, Email, Contacts

Iranian Hospital - Dubai
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1.4 18 Complaints
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Iranian Hospital - Dubai Complaints 18

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4:22 am EDT
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Iranian Hospital - Dubai Emergency room

I came yesterday to Iranian hospital i had sever symptoms of flu and coughing,

The doctor advised me to take some serum and vitamins to boost my immune system.

I went to ambolatory rooms i gived the medications to a nurse called Aisha first of all she didn’t change her gloves the same gloves she was using for the previous patient she used with me because i was watching.

She kept talking to her friend and laughing with her in her own language and i was talking to her and she didn’t care about what I’m saying .

I told her that my veins are super small and if she can make the process smoth as I’m in pain already because of the flu .

She tried in my arm it was super painful i could feel the medication hurting me then she sain no it’s not working . She dropped the serum in the floor and she went to another patient.

After 10 min i went outside and call her

She came to me and she was rolling her eyes to me stating that because of my fever my veins are not visible.

So she decided to put it on top of my hand and it was super painful i was crying because of the pain and i was telling her that she’s hurting me

She started shouting at me that im moving.

Of course i will move because the pain was extreme.

Because of my chest being congested already when i started crying i had shortness of breath then she called her friend and she was saying bad things about me in her language i could understand.

They brought the oxygen and put the oxygen for me i had pain in my chest and my lungs for almost 20 min .

Another male nurse came to me and put the serum in the other hand it was smooth not painful and he was checking on me every 10 min .

But this lady treated me in a very disrespectful manner.

I will send you pictures of my hand i had so much pain when i woke up .

Those two pictures are the ones that aisha did to me yesterday.

The one that the male nurse did to me was invisible

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2:32 am EDT
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Iranian Hospital - Dubai Doctor's irresponsibility

March 25, 2023 12:00pm,

I had a consultation with Dr. Ali Rahjou and he indicates to my medical I have to come back after medication to check if MRI will be needed, which last only for a week, and I told him ill be needing a police report so I have to come back for his sign so I can file the case and he said ok no problem, but when I call for appointment that ill come back for follow-up check, the nurses and customer service saying he is on leave and don't know when to come back. He even didn't make any referral to another doctor so I can continue my medication. I'm now suffering for this too much pain in my cervical spine for a month. It is actually 1 month on April 22, 2023

Desired outcome: Please give me any referal, or refund all i paid so i can go to other doctor.. i dont want to die because of their irresponsible attitudes. Doctors should posses truth promises to their job for saving lives of people.

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Update by Yhanz14 Smith
May 06, 2023 4:49 pm EDT

I need further response. What i am feeling right now isn't a joke. This is serious suffering that is happening to me. I need justice for this i just need doctor's sign and so i can continue all my medical please. I need MRI as that doctor said but it is 1month now more than a month im suffering that my medication had to stop because of irresponsibility . Even a referal that have need to leave to other doctor is not there. How will i get better if you are all just playing.. this is serious as its my life at risk here. I dont wanna die. This is sensitive area wherein i. Am feeling this pain until now. Pls understand me😭😭😭this is serious

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Customer Service Iranian Hospital
Dubai, AE
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May 02, 2023 9:27 am EDT

Have a good idea , Hope everything is good with you

This is from the customer service team,

We apologize for the unpleasant experience you had experience using Iranian Hospital services and ensure you that all efforts will be made to improve the quality of services provided . we would be grateful if you could kindly share your unique ( MRN Number , Personal Details along with Phone number ) using this email (CustomerServcie@ihd.ae) will call you to follow up on your complaint and so that we can investigate the incident and get back to you Asap .

I'm sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.If there is anything that we can do to improve your experience, please do not hesitate to let us know.

Kind Regards

Customer Service Team

IRANIAN HOSPITAL

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9:05 am EST

Iranian Hospital - Dubai Obygayni ladi attendant

I'm writing this message to raise a concern about the assistant to Dr Maxim Etemadi who misbehaved with us. I brought my wife for emergency and went to the reception on the third floor. I paid for the consultation and the lady at the reception informed us to go to the left side which is Dr Mahim's cabin. I by mistake opened the door as my wife was having pain and I thought that it's our turn. An assistant to the doctor came and started shouting at us for opening the door. She treated us badly. This is not the service we have ever expected from a prestigious hospital.

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Iranian Hospital Dubai
Iranian Hospital Dubai
Dubai, AE
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Mar 14, 2022 1:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

With almost half a century of experience in the business, no one understands healthcare better than we do. Our vision is to be at the forefront of healthcare delivery, and at the heart of this vision is our skilled multicultural healthcare experts working in interdisciplinary teams and employing evidence-based best practices. Today, Iranian hospital Dubai offers a state-of-the-art facility with 220 acute inpatient beds and over 37 specialty and subspecialty clinics. We are proud to be known as your welcoming neighborhood hospital catering to the needs of more than 1200 outpatient clients day after day. We have a passion for putting our patients first. Compassionate care, advanced medicine, close to home.

Is Iranian Hospital - Dubai Legit?

Iranian Hospital - Dubai earns a trustworthiness rating of 77%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Iranian Hospital - Dubai is generally legitimate and safe for transactions. However, with a resolved complaints rating of 11% we recommend that you stay careful. Before interacting with Iranian Hospital - Dubai, take the time to review customer feedback and the approach to resolving complaints.

We found clear and detailed contact information for Iranian Hospital - Dubai. The company provides a physical address, phone number, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ihd.ae has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ihd.ae has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Iranian Hospital - Dubai's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 11% of 0 complaints being resolved.
  • Ihd.ae has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ihd.ae may offer a niche product or service that is only of interest to a smaller audience.
  • Iranian Hospital - Dubai protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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5:48 am EST

Iranian Hospital - Dubai None of your staff working in your Insurance Department

I came to your hospital on 18 Jan 2022. Doctor asked me to do few lab tests. Hospital sent for approval to the insurance company. My insurance network ask them to send brief about the visit. None of your staff didn't reply to the insurance company. I called them couple of times and force them to send.
I reached out to my insurance and checked with them whether they got any reply from the hospital. They said NO.

Next day j walked in to the hospital and met one of your staff at the insurance counter. She said it was not handled by her. Her colleague has to look into this matter. She was the only staff sitting in the insurance counter. After long conversation she asked me to send some old reports to your email. I told her it has been sent yesterday. She said that "I can't find your email please send it once again" So I sent it once again. Today I called insurance company to get update. They said they need some clarification from the hospital. So they sent another email to the hospital yesterday. But so far they didn't receive any response from hospital.

Can someone look into this urgently. My MRN Number at Iranian Hospital is [protected]
You may contact me on viyas.[protected]@gmail.com

Desired outcome: Response from Insurance Department

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Iranian Hospital Dubai
Iranian Hospital Dubai
Dubai, AE
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Mar 14, 2022 1:46 am EDT
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We apologize for the unpleasant experience you had whilst using Iranian Hospital services and ensure you that all efforts will be made to improve the quality of services provided. We would be grateful if you could kindly share your unique MRN (Medical Record Number) so that we can investigate the incident and get back to you. Additionally, if you provide your personal details and phone number using this email (CustomerServcie.ihd.ae) a member of the customer service team will call you to follow up on your complaint. Once again, we apologize for the inconvenience caused and will make all efforts to avoid recurrences.

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12:39 pm EDT
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Iranian Hospital - Dubai Mismanagement & unethical behavior

Due to the staff mis acknowledged, I had to pay couple times of consultation fee from different doctors that first costing me more money and when I came for my turn, the doctor said can't do it here you have to go to this specialist doctor. Ok I was fine still until I went to the registration and told to see ENT doctor, then she gave me the ticket and I had to pay another consultation fee and to queue for this like around 1:30 hours, as soon as I came in to see the doctor and explained everything about my sickness, the doctor told me that I'm a kidney doctor this is not for ENT, but then I told the doctor that your colleague led me to come here then he said sorry and asked to come back to her to give me the right ticket to see the right doctor and she said I heard you said you want to see urology doctor, while I clearly said to her I want to see an ENT doctor (she wasn't focused because the entire time I was there she's having a call with headset during her duty) then again I had to wait for the queue around 1 hour to get to this ENT doctor his name is Mohammadreza Tabari. As soon as I came to his room and tried to explain everything about my I'll chronology he suddenly stopped me and shout at me saying "okay so what do you want now? Sick leave or medicine?!" I mean, why on earth as a doctor to a patient he would shout and scream at me that way while u was talking. It's already becoming too much now for me then I told him I want a sick leave then he told me only for one day I can give you and I asked why? What if the next day I will still ill and can't come to work, he claimed that the government doesn't allow to give sick leave on Friday (which I'm still now finding out if it's true or not) then he said ok if you don't want and don't accept I will just cancel your appointment and you can take your money back after. From this moment I swear no matter how decent I could be a person, this is such a worst doctor based on attitude and behavior that this hospital ever hired, regardless with the reception's knowledge for dealing with customer's need. This is the worst hospital in Dubai so far I've ever been to.

Desired outcome: Iranian Hospital Dubai

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Iranian Hospital Dubai
Iranian Hospital Dubai
Dubai, AE
Send a message
Mar 14, 2022 1:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

With almost half a century of experience in the business, no one understands healthcare better than we do. Our vision is to be at the forefront of healthcare delivery, and at the heart of this vision is our skilled multicultural healthcare experts working in interdisciplinary teams and employing evidence-based best practices. Today, Iranian hospital Dubai offers a state-of-the-art facility with 220 acute inpatient beds and over 37 specialty and subspecialty clinics. We are proud to be known as your welcoming neighborhood hospital catering to the needs of more than 1200 outpatient clients day after day. We have a passion for putting our patients first. Compassionate care, advanced medicine, close to home.

Iranian Hospital Dubai
Iranian Hospital Dubai
Dubai, AE
Send a message
Mar 14, 2022 1:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

We apologize for the unpleasant experience you had whilst using Iranian Hospital services and ensure you that all efforts will be made to improve the quality of services provided. We would be grateful if you could kindly share your unique MRN (Medical Record Number) so that we can investigate the incident and get back to you. Additionally, if you provide your personal details and phone number using this email (CustomerServcie.ihd.ae) a member of the customer service team will call you to follow up on your complaint. Once again, we apologize for the inconvenience caused and will make all efforts to avoid recurrences.

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9:00 am EST

Iranian Hospital - Dubai Emergency care service

I arrived at Iranian hospital emergency room at 7am complaining of acute abdominal pain with a history of procedures to remove cervical cysts I wasn't offered any pain relief.
I was then taken for an ultrasound followed by a sonogram followed by a cat scan at 3pm I have been left for the entire day waiting for results from the tests performed It is now 6pm. I have now been in this hospital for 11 hours and still not been told what is wrong with me I have left in considerable anxiety and distress unable to leave, or eat or know the condition of my health. The staff approach is very relaxed and casual which alarming for an emergency care service. I am appalled and disgusted by the treatment and service I have received.

Desired outcome: Investigation

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Iranian Hospital Dubai
Iranian Hospital Dubai
Dubai, AE
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Mar 14, 2022 1:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

With almost half a century of experience in the business, no one understands healthcare better than we do. Our vision is to be at the forefront of healthcare delivery, and at the heart of this vision is our skilled multicultural healthcare experts working in interdisciplinary teams and employing evidence-based best practices. Today, Iranian hospital Dubai offers a state-of-the-art facility with 220 acute inpatient beds and over 37 specialty and subspecialty clinics. We are proud to be known as your welcoming neighborhood hospital catering to the needs of more than 1200 outpatient clients day after day. We have a passion for putting our patients first. Compassionate care, advanced medicine, close to home.

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4:37 am EDT

Iranian Hospital - Dubai Dr Mohammad Boostani

Dr Mohammad Boostani is a Complete bully.
He never lets a patient talk or explain what ails them!
He shuts them down, and raises his voice

That is after keeping you waiting for long periods of time

He has done it on several occasions and to different patients!

He's the main reason I will never visit Iranian hospital ever again!

Disregard on all fronts for patients!
Awful experience!

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12:35 pm EDT

Iranian Hospital - Dubai Doctor tabari ent

اسوء مستشفى المستشفى الإيراني يحتوي اسوء طبيب محمد تباري للانف دمر حياتي وأنهاها للأسف الشديد زيارة المستشفى تعد كارثة بوجود تباري لا بد من تقديم شكوى للنيابة باسمه وباسم المستشفى للسماح بمثل هذه الجريمة قام بتصغير للانف بشكل مبالغ من تكسير عظم وإزالة غضاريف وظهور بقع سوداء تحت العينين وسوء التنفس

The worst hospital ever that contains the worst doctor Muhammad Tabari for the nose has destroyed my life and ended it very unfortunately. Visiting the Iranian hospital is a disaster in the presence of Tabari. A complaint must be submitted to the prosecution for tabari and in the name of the Iranian hospital that allow such traction
Doctor made my nose smaller
. Exaggerated nose reduction, bone fracture, cartilage removal, black spots under the eyes, and bad breath

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3:21 pm EDT

Iranian Hospital - Dubai Dr Mohmmad Tabari worst doctor ever!!

Regarding filing a complaint against a doctor, I hope that this is the appropriate place to submit a complaint against an Iranian doctor in the Iranian hospital in Dubai

The complaint against the Iranian doctor in the Iranian hospital _ Dubai Dr. Tabari after he completed a plastic surgery and deviating the pace of the nose in a non-peaceful manner other than what was agreed upon and the nose was mutilated with pictures accompanying Dr. Tabari did not explain all the details of the process before the operation in a way that indicates a bad way to exploit the patients, the doctor exploited The patient's weakness in communication and knowledge of all the details. The result was a distortion of the nose and a bad condition after several consultations, as he broke a large part of the nasopharynx, indicating the weakness of the surgeon's efficiency.in addition, he did not modify the deviation and I am now suffering from difficulty breathing.

The doctor performed a nose operation in addition to the medical process without giving the name of the operation and clarifying the details of the operation in a wrong way in which the patient is exploited knowing that the insurance does not cover plastic and insurance operations he covered a medical operation only, Dr. Tabari did not explain the cosmetic scientific nor give the name of the operation using words other than Clear as "internal and external process".

   Please help in reviewing what happened to me,

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11:58 am EDT
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Iranian Hospital - Dubai Cashier services

To whom it may concern,
Whenever I go to Iranian Hospital, i am facing the problem of this particular cashier her name is Balouch. She clearly doesnt know what she is doing.

First, when my number was appeared on the screen i directly went to cashier c which is Balouch is in there. I stand there long time because the other customer is still there and i am waiting for them to finish whatever their concerns. I told balouch i will just sit there call me if you finish. Then i saw the customer left already i stood and gave her my qeueu number the other customer went to her saying this is his turn. Then Balouch told me why you didnt come when your number was called, i told her i was standing here since the number appeared on the screen. She was saying that i didnt come early that is why she called the next number. I told her that she can check the camera. Then she stop.

Second, i was approved for direct speacialist. Sge entered in the system and issue me the receipt for GP. When I am going to my specialist, I noticed my receipt that I need to go to GP. I ran to cashier again because it is almost 7pm that my doctor is only until 7:30pm. I told Balouch to check my approved paper, then she said. Oh, this is for Doctor Ghasnavi. I told her why she didnt check this earlier she replied to me im not checking this approved paper only the small one. I told her this is the approved why you are checking the qeueu number paper.

Third, I go to reception to know the cashier's name and how to file a complaint. Then one lady is complaining also the same reason i am complaining. That she dont know what she is doing and the qeueu is slow for her to handle. She is incompetent. She needs training for this. I hope the management will do the action. This is not the first time.
This is everytime I am going to the hospital I faced this kind of problem. Her lack of knowledge.

I hope the management will do action for this kind of matter.

Thank you

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6:35 am EST

Iranian Hospital - Dubai Gynecologist department

The worst experience ever.
I came to the hospital with abdominal pain. After check up the gynecologist Miri Fatemehsadat she sent me for ultrasound where doctor found out I have a 6cm cystic lesion with internal debris suggestive of hemorrhagic cyst, when I came back to doctor Miri I was told that if I have pain she would suggest me to stay in the hospital for observation and sent me to labor room where other Doctor checked me and said it's not nessasiry for me to stay, the I agreed they gave me the paper to sing which says I refute to stay, I came back saying I can't sing this cause I'm not refusing but if they say this there is no danger I would like to go home. I was told it's eather I sign that I refuse or I should go and open file at the reception about the admissions. After going from one accounted to another I was told that doctor have sent an insurance request. I came to the hospital at 9 am not its 5:30pm no one even bothered to give me a painkiller and all still time I'm in pain and no one cares. They have not helped me they just make it all worse.

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2:10 pm EDT

Iranian Hospital - Dubai customer service call center agent

I called today October 18, 2017 at around 10:50pm. Mr Noor Mohammad answered my call and recorded. I am concerned about my credit card statement that one insurance company charges me 350 dirhams which i did not even agree and they did not ask for my consent even at the phone. Mr Noor Mohammad told me that i already requested a complain last October 16 and I just have to wait for the call. I asked if he can provide me information about who is the agent who approved my insurance without asking my consent and he replied he cannot and I just need to wait for the call. He don't know how to deliver good costumer care services because I am very tense that someone charges my credit card without my consent. It seems like I disturb him when I called Mr Noor Mohammad.He did not suggest that he will request follow up. I told him that what can you do for me? then thats the time he told me he will request follow up. Please do something about your call center agent Noor Mohammad because he don't know how to talk politely to the caller who is very tense.

Sincerely,
Mr Herman Vieja
[protected]
account#[protected]

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9:53 am EDT

Iranian Hospital - Dubai healthcare

I came to Iranian Hospital for chest pain and i came to doctor and the doctor in turn refered me to the xray and blood test.

The xray was done with in 10 minutes.

I waited for the approval for the blood test from the insurance company and the insurance company had already approved but the iranian hospital insurance department did not update any thing on the system and made me to wait for 3 hours.

The service here is not good, just imagine if this case was emergency and patient would have died before the tests.

This has become the business for this hospital.

They don’t understand what the patient is going through.

If anyone wishes to know more :
+971-[protected]

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9:51 am EDT
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Iranian Hospital - Dubai Iranian hospital DUBAI is the worst hospital

http://www.khaleejtimes.com/DisplayArticle.asp?xfile=data/theuae/2005/December/theuae_December497.xml§ion=theuae&col=

visit this site above first

This hospital has destroyed my whole life at very young age ...i have my whole life in front of me ..but no hope of anything..this hospital took away from me my most precious thing that i loved my beauty of face ...my nose ..area under eyes..my skin...Oh Allah please destroy the doctors of this hospital ...my life is a ness now ...oH GOD ...DESTROY this boutcher house ...god blast the doctor who did my surgery ...MY ADVICE TO THE PEOPLE WHO ARE goin to this hospital is please if u love ur self even a lil bit ..please dont go to this hospital ...my whole life is destroyed my precious thing in my life is finished ...oH GOD ...HOW am i goin to live ...this hospital is a boutcher house and nothing else

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saki
AE
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Mar 23, 2010 1:51 pm EDT

i hate this hospital worst hospital of u a e .lady doctor ambreen she is so bad and so rude to patients and i guide every one to not take any consult with her, inspite of helping the patient she is so worried about her makeup, keeping the patient in front and talking to nurse and her friend about her face and her family matter, im saying she is the worse, she must be kick out from their and she behave in rude manner with elder old poeple's no manner's nothing in all the nurse, in iranian hospital should be change into iranian saloon it will work and earn better, just blaming innocent people's and eating money----------------

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dubailover
AE
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Feb 28, 2010 5:02 am EST

i tired this [censored] severl time. i dont advice anybody to even think to go there.

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1:39 pm EST
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Iranian Hospital - Dubai Iranian hospital Dubai most awful hospital

This hospital has destroyed my whole life at very young age ...i have my whole life in front of me ..but no hope of anything..this hospital took away from me my most precious thing that i loved my beauty of face ...my nose ..area under eyes..my skin...Oh Allah please destroy the doctors of this hospital ...my life is a ness now ...oH GOD ...DESTROY this boutcher house ...god blast the doctor who did my surgery ...MY ADVICE TO THE PEOPLE WHO ARE goin to this hospital is please if u love ur self even a lil bit ..please dont go to this hospital ...my whole life is destroyed my precious thing in my life is finished ...oH GOD ...HOW am i goin to live ...this hospital is a boutcher house and nothing else

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Update by sayed
May 15, 2010 11:57 am EDT

Julie dear even my parents took me to this hospital beacuse of its low cost ...and it ended up destroying my life ..do your homework i wldnt recomment u to go 2 this hospital better try some hospital who has responsible doctors who value you rather than after taking money from you they show real faces of them thats wat happened to me in this hospital ...believe me going to this hospital was worst thing in my life which i will be regretting whole my life :(...and i stil am suffering ..best of luck julie peace

Update by sayed
Jan 19, 2010 7:26 am EST

mr asfar going to court will not bring back what is lost ...i hope something similar or even worse happens with you onli ten u will be able to understand ...and then the same things should be said to u ..i will pray to god for something bad to happen to you 2

Update by sayed
Jul 24, 2009 5:33 am EDT

This hospital hires very unprofessional doctors who dont care about the patients its like boucher house they start buchering humans like one after the another...they do many surgeries here but the people who are large in numbers are poor people who dont have much money and the hospital doctors and management take advantage of them and they loot them and do what ever they like and after " what the poor people can do if the surgeries go wrong"...they dont care abot how the surgeries go they jst have targets about 30-40- surgeries a day no matter how the results are they keep on doing n meeting their targets and if out of 30 surgeries 15-16 surgeries go wrong they will say" since they are doing so many surgeries it is obvious for some of them to go wrong"...is this a responsible statement why do you do so many surgeries ...when u know with so much numbers u cant give the patients satisfaction of what they want ...the hospital is just destroying lives and looting people ...god blast this hospital and the doctors of it.

Update by sayed
Jun 28, 2009 4:02 am EDT

Mr angelo i have seen the help this hospital is giving this hospital has a bad history and present, the surgery at this hospital costed me about 7, 000 dhs and as you say the so called help left me with many physical problems and mental as well which further costed me 18, 000 dhs to correct what the frst surgery had done, the frst surgery in tis hospital was done to correct a minor problem very minor ..in which the docotor claimed to be very professional ...im sayin WHY THE HELL YOU SAY U CAN DO IT AND YOU UNDERSTAND THE PROBLEME WEN U CANT DO IT AND IT RESULTS WITH LIFE LONG SUFFERING WITH YHOUR UNPROFESSIONALISM, they just experiment on patients thats it... why i am sayin it over here because i am warning people that the injustice and fraud that has happened with me should not happen with them ..there was no one to tell me about this hospital i was unlucky i dont want others to be unlucky in this case like i was ...leagal action againt tem is on the way soon i hope it to be in my favor ...

Update by sayed
Jun 19, 2009 5:13 am EDT

i have also taken legal actions againt the hospital and soon i will get money to correct what they have done wrong and it will be done in some good hospital after with good surgeons ...i hope Dubai athorities take some serious actiona gaaint this irresponsible hospital with inexperinced doctors ...my only request to people who read my complaints "PLEASE DONT GO TO THIS HOSPITAL IF YOU DONT WANT TO REGRET LIKE I AM DOING IN EVERYDAY OF MY LIFE SINCE THE DAY I HAD DONE MY SURGERY THERE "

Update by sayed
Jun 19, 2009 5:05 am EDT

Mr farid i wish something like wthat has happened with me happens with you or ur family members atleast once then i will see your reaction ..doing 40 surgeries in a day or 2 doesnt means atleast 5-10 among 40 will have complications or will not go well ...this is not abloody game in which you won 30times and lost 10 times this is about life ..life long suffering if surgery didnt go well for that particular person ...this hospital is cheap has very bad service inexpericed surgeons ...the surgeons experiment their dull and dum techniques on the patients during surgeries and if any thing went wrong the surgeron or the hospital is not responsible for it ...i wish Mr farid something like what happend with me also happens with you r any of your family members then i will see your reaction i just hope it happens atleast once .

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imamtwd
NG
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Feb 28, 2013 5:18 pm EST

Mr Alkali Abdu DoDo, I have read some comments on this hospital which is trying to change my mine to go to the hospital for cervical spine treatment but when I read your comment I felt different.please I need your advise. Umar Nigeria

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Alkali
NG
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Jan 02, 2012 8:23 pm EST

Well let me have a say if it is not too late. I have been a patient in that Hospital( spine Surgery done by Dr Ali Modares). It has been the best operation that a sick person would ever hope for..
1. That Hospital has the most neat Operation room i have seen and i have seen many( from India to egypt and UK)
2. It is the only hospital that you can call a doctor on his personal Cell number for him to answer and attend to your needs.
3. And on top of everything you never need to pay for drugs if surgery is carried out there

ALKALI ABDU DODO

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Mike Benett
AE
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Dec 29, 2011 12:08 pm EST

Iranian hospital in Dubai is among the best hospitals with highly qualified doctors. People from all around UAE come to this hospital. Iranian hospital in Dubai is one of the oldest hospitals in Dubai and is under very restricted quality controls by the government of UAE and Iran.

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Julie19
AE
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May 15, 2010 4:58 am EDT
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ok after reading these comments i am literraly scared damn scared for my mother i will be taking her to this hospital as she is a rheumatoid patient..and i heard tests and treatment fees are really cheap ova here, but i m scared anyone suggest me should continue her treat in zulekha or this hospital will be best options please guys help me :(

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Al Anooood
AE
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Mar 30, 2010 4:25 am EDT

I'm sorry for wt hpnd to you, but at da same tym u should nt pray to God for somethin bad lyk wt u paryed for asfar (i will pray to god for something bad to happen to you 2) datz was bad.

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asfar
AE
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Aug 01, 2009 11:45 am EDT

I think this people who complain like this need Psychologist visit instead surgery. If you have the right, instead of naginging in the internet go with your documents to legal department and gets your rights or makes an appointment with physiologist before harm yourself or others.

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Angela0
AE
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Jun 27, 2009 4:37 pm EDT

This hospital is helping people since 1970 with great services. Its oldest Dubai hospital. If they are bad as you assumptive. They will close it since long time ... I don’t understand why you complaining here ? why don’t you go to Dubai health authority and complain there IF YOU REALLY HAVE A SERIOUS CASE

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farid
AE
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May 29, 2009 2:39 am EDT

I do not think the way for complain in the media be correct.
If there is a real mismanagement or malpractice the patient has the right to complain to the local authorities.
Every day 40 operations are being done in that hospital and the more operations the more complications are expected, this is rule.

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11:10 am EDT
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Iranian Hospital - Dubai Iranian hospital dubai is the worst hospital ...surgeons are worse than the hospital itself

Tabari - Mohamad Reza is the worst surgeon plus i have now come to know that also there are many other patients from this hospital who are so unsatisfied with the hospital surgeons and staff and their surgries and many cases in the court are filed againt this hospital and on many of the surgeons in the hospital ...omg what the hell i have done ...my biggest mistake of life ..i did the surgery 8 months back ..and i have lost everything that i loved the most ...my face, my looks plus i have physical problems ...im destroyed i am almoist at verge of killing my self...please stay away from this hospital and doctors and surgeons ...please...

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Update by sayed
Dec 03, 2008 5:30 am EST

yea and guess wat if something would have gone wrong with you and your family what your behaviour would be like ...stop these gd talk ...save it for a talk show ...i am trying to help people ...thats waht even Allah likes ...i have been cheated ..my life is been destroyed because of this hospital ...it didnt happen with you ...it happened with me and i know how it feels ...if same would have happened with you then i would have asked you ...its easy to give comments ...be in my place and then talk ...god blast the doctors of this hospital ...Ameen

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osman ali
IR
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Sep 23, 2009 6:00 am EDT

if you go to court you can take more than 1 million dh

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Ahmad
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Nov 27, 2008 12:22 am EST

I think that your comment is purely discriminatorial. And i would advise everyone to follow the Quranic Teachings:
(O ye who believe! If a wicked person comes to you with any news, ascertain the truth, lest ye harm people unwittingly, and afterwards become full of repentance for what ye have done).

I have been at the hospiatal with my family, friends and my coworkers, and everybody were more than satisfied with their service and care.

Ma Allah forgive you for the misguidance you have caused.

Salam

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5:29 am EDT
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Iranian Hospital - Dubai Worst hospital with worst surgeons

Dr Tabari - Mohamad Reza... Was the doctor who did my surgery the surgery was nose surgery.. The staff was so ignoring and so rude... After the surgery I had problems with breathing.. Bleeding.. And my eyes were black plus the shape of my nose is badly outshaped... Whole shape is desroyed and now it is so ugly... And it is still after 5 months of the surgery... I have lost every thing... My life is a mess now.. I was a 1000 times better than this befor ethe surgery... The doctor started abusing mw with rude words when I came back to him "saying that nothing can be done get the hell out of here plus abused me a lot"... He was so opposite and friendly before the surgery... Please please my life is destroyed and I dont want any ones else life to be destroyed... Dont ever think of going to this hospital for anything and espically ti this dr tabari - Mohamad

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Update by sayed
Jan 19, 2010 7:22 am EST

even i thought going to this hospital will be the best thing for me .i thought this hospital as one of the bst hospitals in U.A.E ...BUT NO! this hospital destroyed my whole life ...the doctors here are so ignorant i hope mr sam, mike, israd something bad should also happen with you so that you can understand why complaints are posted and why people get angry when the patients put their trust in doctors and it end up in ruinin th patients life and doctors not accepting their mistakes ...

Update by sayed
Jul 24, 2009 5:29 am EDT

This hospital hires very unprofessional doctors who dont care about the patients its like boucher house they start buchering humans like one after the another...they do many surgeries here but the people who are large in numbers are poor people who dont have much money and the hospital doctors and management take advantage of them and they loot them and do what ever they like and after " what the poor people can do if the surgeries go wrong"...they dont care abot how the surgeries go they jst have targets about 30-40- surgeries a day no matter how the results are they keep on doing n meeting their targets and if out of 30 surgeries 15-16 surgeries go wrong they will say" since they are doing so many surgeries it is obvious for some of them to go wrong"...is this a responsible statement why do you do so many surgeries ...when u know with so much numbers u cant give the patients satisfaction of what they want ...the hospital is just destroying lives and looting people ...god blast this hospital and the doctors of it.

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Izzadeen qadomi
US
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Apr 28, 2020 5:01 am EDT

Sayeed same story happened to me, I wished I read all these comments before

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Ali98765
US
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Nov 06, 2020 12:42 pm EST
Replying to comment of Izzadeen qadomi

Hello, can we do something about it ? I to had nose job which has [censored]ed me up ? Email me fawad.tscon2@gmail.com

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zenah
US
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Sep 10, 2018 7:21 am EDT
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I am engineering and I like to see my writing in this page

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Yodgor
US
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Aug 20, 2018 2:38 pm EDT

I hope i never come back here again.

Very bad service, Rude staffs no proper communication,

2:35 minutes rounding in the hospital.

I never come back here again
Very bad stupid staffs,

They always send you to somone
Today more than 8 times they send me to other department.

It is better to go Another hospitals not here again.

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Angelalbadaa
GB
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Mar 28, 2018 3:43 am EDT

I took a visiting lady to the Iranian hospital to see the neurologist and neurosurgeon. We treated all staff pleasantly and found that all staff treated us pleasantly. You must pay for your consultation before seeing the doctor, I don't think this is an unusual practise as after consultation it can be difficult to ask for payment and many people would be queuing and most probably leave. The cost of blood tests is less than other places and they proceed with minimal fuss.
The condition the lady went for could easily go either way in deciding an operation, so if they were wanting to make money they would have said she should definitely have an operation. Instead they said going by the reports from the UK they didn't recommend it as the likely-hood of it changing her condition was very low, she wasn't a good candidate for surgery, but suggested taking maybe another opinion and making a decision. Another hospital in Dubai said she should definitely have the surgery immediately, even though it really did fly in the face of the research results for her condition.
I have gone to the Iranian hospital over the years for blood tests and it is possible to walk in and ask for blood tests to be done, ie thyroid, Vitamin D3, Ferritin etc, which takes away the cost of the doctor if you just want the test results.
I have found the hospital pleasant although I don't go that much and tend towards alternative treatments anyway ie Homeopathy.
I think staff respond to the way people treat them so if people are rude they may be short back. Having to deal with difficult people all day isn't the easiest thing, one may say that is their job, maybe so, but they are humans not saints.
We saw Dr Abdi and found him pleasant and helpful.
I work in the healthcare field and I know some people can be so rude and abusive and then blame the doctor when he is less than enthusiastic when he sees them.

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Jacquiline
AE
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Aug 05, 2017 2:32 am EDT
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Asking for medical report is a hell in iranian hospital and I have no idea why ?

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Richelle Cadiz
PH
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Jun 26, 2016 11:41 pm EDT
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I have a good experience in Iranian Hosptal especially with Dr Nita Zaji..I had my breast operation last yr of december 2015 ans ot was very successful.Keep it up!

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poor patient
AE
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May 09, 2016 11:30 pm EDT
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Salam to all my brothers & sisters. The above complaint maybe definitely true because I also visited the hospital yesterday and the service is horrible. They charge you 120 Dirham for registration. After that I had to wait in a long Que and there was no doctor to attend the patients. Maybe it was their shift changing time at 9.00 p.m. I am not sure... The doctor who attended me was an Iranian lady doctor .. She did not know to speak in English, luckily the nurse could speak English and she gave me the full translation of what the doctor was saying. They make you run from the main building to the new building for the blood test, ex-ray in some other place.., injection some other place.. go back to doctor in other building... Means that a patient will fall down by the time he finished his tests and gets some real treatment. Even the staff is horrible. They dont even smile. They keep on talking amoung themselves and not bothered that an ailing patient is waiting in front of them. They make you wait in front of them and keep talking. Looks like it is their house. So much attitude they have. No mercy on the patients who pay so much of money thinking that they will get the best of service and treatment. My advise better avoid going to such hospitals.

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Lois Lebby
US
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Jan 07, 2016 7:24 am EST

Truly my friend had a successful surgery at Iranian Hospital. But my experience is different and negative, i think the hospital is not well organised, as a sick person you are left to go up and down from labs, back to the consultation rooms. I have visited 2 different hospitals in Dubai (which i don't want to mention there names because i want everyone to read this and not have biased minds) and those 2 hospitals have excellent patient care. But in Iranian Hospital patients go for lab tests themselves, patient make payments after consultation and not after treatment. Its honestly BAD! Even if you have insurance and want to pay, patients have to go and make payments themselves! I think they are deeply under staffed.

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kendra estefanian
toronto, US
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Jul 01, 2015 11:28 pm EDT

Iranian hospital is a worse hospital ever

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lara2014
AE
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Aug 27, 2014 10:00 am EDT
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I need to decide if I will do my surgery in the Iranian hospital or no.
I have glomus tumor in my fingers, I visited orthopaedic, he told me that I need to go for a surgery.
I've heard a very good comments about the hospital with also a very good reputation here in Dubai.
moreover I have one of my friends got a successful surgery .
however I have insurance, but as long as it has a good reputation, I was planning my surgery with them.
after reading these comments, I'm hesitating now.
guys please anyone has a good experience with the orthopaedics over there?

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6:14 am EDT
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Iranian Hospital - Dubai Dr tabari ent surgeon

He is worlds worst surgeon a butcher, he destroyed my life after me doing rhinoplasty surgery from him, he reduced my nose so much that now i have trouble in breathing and my whole shape of nose is destroyed and i have got dark circles after the surgery, im am completely ugly and have problemes in breathing as well...god vlast you ..i curse you doctor you will never be happy in your life ...he after the surgery is so ignorant and all rude ...im almost at verge of killing my self ...god blast you Dr tabari.hes a wolf in sheeps clothing

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Rehab7
Dubai, AE
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May 14, 2023 7:54 pm EDT

I’m complying about the bad service in the emergency night shift Execp the philipino guy ,has been 4 hours standing there without assistance with a pain the hall night it’s really shame

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Ahmed
AE
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Dec 03, 2008 5:33 am EST
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yes i agree with you friend, THIS HOSPITAL IS WORST I HAVE BEEN THERE TOO, this hospital hires some unprofessional people who are nothing but money mongers .

Overview of Iranian Hospital - Dubai complaint handling

Iranian Hospital - Dubai reviews first appeared on Complaints Board on Sep 23, 2008. The latest review Emergency room was posted on Oct 7, 2023. The latest complaint Worst hospital with worst surgeons was resolved on Oct 01, 2008. Iranian Hospital - Dubai has an average consumer rating of 1 stars from 18 reviews. Iranian Hospital - Dubai has resolved 2 complaints.
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