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INTEC College / given faulty disc for illustrator (basic and advanced).

Cape town, South Africa
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Good day,

I have paid fees in full at Intec College for my brother to study Graphic design.

They first gave us a faulty disc for Illustrator (Basic and advanced) and when we went to Braamfontein to enquiry they told us to download it from the student portal.

We tried to download for more than a week from different computers and different location and we could not download it.

I then called them and they promised to send us disks for The basic and Advanced Illustrator 3 weeks ago we still have not
Received them. we have been phoning them and going to their office in Braamfontein for the almost a month but they have not being helpful.

We tried calling the contact center and one of the Student advisors called Sibusiso was not helpful. He first hung up the phone on me when I asked to speak to his supervisor.

When my brother later called they hung up on my brother.

Ne
Oct 03, 2017

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