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IndiaPlaza.in / Harry Potter book is missing!

1 India Review updated:

Like thousands had pre-ordered a copy of "Harry Potter and the Deathly Hallows" a month before the release of the book and it was supposed to be delivered to my doorstep on the 21st of July, 2007. It's 11:40 a.m. on 23 July and there is no sign of the book. The 'order status' on my IndiaPlaza account still reads - "ReadyToShip". They didn't intimate about the possibility of a late delivery. On the contrary, they assured everyone that the book would definitely be delivered on the 21st of July in 9 cities of India, which included mine (New Delhi).

I tried reaching their customer care number [protected] but its constantly engaged for the last two days. Tried sending them mails on their customer care - customerservice@Indiaplaza.in and every other possible mail id but no response.

I wrote a complain to CNN - IBN and they have promised to investigate this . If anyone wants to visuallyt record his complaint, please call Sudhanshu at CNN-IBN on [protected].

Thanks.

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Comments

Am
  23rd of Jul, 2007
0 Votes

Indiaplaza they have not delivered the book even on 23rd. And they advertise that they have delivered 10000 copies on their site.

Nu
  23rd of Jul, 2007
0 Votes

Indiaplaza people have not delivered my copy of HP book 7 as well.

I wrote a mail to their customer care id and got a mail apologizing for the delay, but they did not give me any reason for it. However, today i have been able to get threw their office numbers (Customer care no.s are still engaged) and they say that they had handed over the books to DTDC couriers, but DTDC could not handle the volume. This happened across couple of cities.

Now it seems the Indiaplaza people are personally coming over and delivering the books. Have been promised that it will be delivered today. Will let you all know if I get it and would appreciate updates from any of you whenever you receive the copy.

Co
  24th of Jul, 2007
0 Votes

I was able to contact Indiaplaza CC 080-41303030 on 21st once and they said they will deliver it that day itself even if by night. But after that it was always busy. But again got thru them on and 25th and they assured that it would be done today. Lets hope they finally deliver all that they had promised with the offer.

Ar
  2nd of Mar, 2010
0 Votes

India Plaza always does this late delivery or does not deliver the orders. The recent Valentines day gift which is expected on Feb14 was delivered on Feb15 this was also after my follow-up on the same. This is really bad service. Never believe the online purchase for such occasions.

Ab
  11th of Aug, 2010
0 Votes

Guys,

Check this United States website BBB.COM for rating on Indiaplaza.in. Rated F on a scale of A+ to F

http://www.bbb.org/central-texas/business-reviews/internet-services/india-plaza-operations-in-austin-tx-90004802#ratingdetails

•8 complaints filed against business
•Failure to respond to 7 complaints filed against business.

Any more proof needed to explain their business model?

Never buy anything from Indiaplaza

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