To Whom It May Concern:
My name is Anant.J and I work for an IT company in Hyderabad. I am writing this on behalf of my wife Soumya Anant who had applied passport in the month of February 8, 2008 and till date we haven’t received the passport.
Application Number: A012267
File number: HYDA01226708
In spite of the police verification and the clearance been sent to the passport office there is no clue on the status. In April, when I checked the status it stated that it was ready for dispatch by 25th of April. When I went back to check the status, the link itself was down and I believe it was down for more than a month’s time. Even the help-line numbers were inaccessible.
I was really shocked when I received a Telegram dated 23rd May which I received on 30th May asking me to furnish details quoted as “Await 3rd address report” and failing to furnish within 15days would result in closure of this report. We rushed to the passport office on June 2, 2008 to inquire on the information that we were asked to furnish. There we nearly stood in the inquiry queue for about 3 hrs. It was really sad to see the way in which the people were forced to stand. The Inquiry session was on the basement of that building and had neither proper ventilation nor fans. With great difficulty we managed to talk to a person with a disgusting behavior with an atrocious temperament. We were told to get the clearance report from the Inspector of Police for the 3rd address.
We immediately rushed to the Cyberabad police station which is in the outskirts of Hyderabad. There we met Inspector of Police Mr.Sudarshan. He provided information saying both all the reports were dispatched to the passport office on April 4th 2008. Now the question arises is when all the information was furnished, where is the delay?
Now only other option that was left with us was ADALAT as we were told that the passports are dispatched immediately from this Court session which is open every Wednesday 2 PM. In order to book a slot for this session I went along with my wife at 10 am in the morning on 4th of April. There were long queue for men and women standing. Earlier for inquiry it was a Dungeon and now it a open Kabristan (grave yard). It was really pathetic to see how people making their way for reach the official. Both men and women were standing by the side of the road which was an uneven surface or shelter to protect them from hot sun. A part of the queue was standing over debris, garbage and ending at middle of the road which was prone to heavy traffic from either side.
Finally, somehow my wife managed to enter the ADALAT session. When she gave the file number to the officer, the person informed that they haven’t received the 3 rd address report from the police verification. When she produced the dispatch receipt number and the date, he guaranteed that it will be dispatched within a week’s time. It’s been over a week now and the status on the site still shows others.
We have decided to take this issue legally and compensate for all the physical stress and mental strain that we had gone through in getting a passport.
Legal implications will be charged on the following points mentioned below:
1) 4 months baby got aborted because of all the physical strain and mental stress
2) Missing an onsite opportunity offered by the company which could have helped her in closing her loans,
3) Delay in the issuance of passport within the SLA in spite of having all the relevant information.
4) Tampering the Status information on the online inquiry system.
5) Waste of time and money spent in inquiry and ADALAT for getting details.
Hope you can understand the situation and issue us passport immediately. This is not just the plight of me .I am writing this for the sake of my county men who have undergone similar pains. Also I request that the system should change and be easily accessible to common people with better benefits.