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[Resolved] IFB / CASE AGAINST IFB SERVICE

1 India

sir,
My name is saraswathi. i have purchased IFB washing machine SENATOR 6
KG which is out of warranty. Its not working properly so we have given a
complaint by mail. after few days your person Mr Rama krishna (technician)
and Suman came to repair, but they failed and then they have taken away the
machine inner parts(beraing, drum) to repair at karimnagar 2months ago not
yet returned. They are not responding to our calls.we have only the outer
part of the machine.
if you wont solve within 2 days by handovering back our machine
parts then there will be a serious action taken by me by putting a case
against your IFB SERVICES.
contanct numbers those who came to solve:
Rama krishna - [protected]
srinivas reddy - [protected]
suman - [protected]
sraswathi
my contact number- [protected]

IFB

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • IFB Industries Customer Care's Response, May 18, 2013

    Dear Ms. Saraswathi,

    We are Extremely sorry for the inconvenience caused, We are looking into your concern, and will revert at the earliest .

    IFB Team

Sa
May 17, 2013

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