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IFB / Useless washing machine which never washes clothes

The most number of consumer complaints are for IFB products. I think the company should shut down because of selling faulty products.I have purchased a IFB washing machine - Diva in March 2009 which does not even washes the clothes after using IFB recommended and IFB costly detergents. We were earlier very happy with our semi-automatice whirlpool washing machine. All our clothes washed in this new machine in these 5-6 months have become worst and always look dirty as if they are not washed.

I, now, feel that I have been cheated by the company as I have paid the full money towards the purchase of such an useless washing machine which never washes clothes.

Ra

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