Ice Cold Air Discount Auto Repair
Reviews and Complaints

Unfortunately, my experience here was the absolute worst I've ever had... bar none. Called and scheduled oil change for this afternoon. This was my first (and now last) time to use ice cold air. Pulled into parking lot. No signs, directions, etc, but there are what look like chain link barriers preventing a car from entering stalls from one side. So I drove around to the other side of the car stall. Parked. Got out and asked an employee if it was ok to leave my car here, but instead of the employee who I asked to answer, another man who was entering the office made a nasty and condescending remark as if I was complete fool for not knowing what to do... again, my first time, no signs, no directions, nothing. So I park and walk in office. I get to the desk and the rude condescending man (late 50's or early-mid 60's, slim, bald, glasses) was on phone so lady asked to help me. I said, "I think he's upset about me not knowing the procedure for service here". He snapped and made nasty comment and told me to get out and go somewhere else. I happily left. I will share with everyone I come into contact with my horrible experience at ice cold air. I hope this helps someone... P.s. full disclosure... I was 3 minutes late, however, I did call to let them know and the lady on phone said "no problem".

A c mana fold was replaced and a c accumulator system was recharged and we were told it was fixed we paid 608.00. Dollars took the car home and found out it was not fixed Eddie told us to bring back the van so I he could check it and this is after he already had told us it was warrantiedfor two years or 24000 miles after we pay he gives us a recipe for 12months 12000 miles. So we wait to see why it's not working so 4 hrs later he tells he needs another part and can fix it the next day so we come back the next day and does not fix it because of a part he needs and that we will have to leave the car overnight to get it repaired so we rented a car at avis for 100.00 a day to get the van fixed he a sure dus it would be done in the morning when we got home he called and told us it would be 250.00 dollars more than the original estimate and that he would need the car for two more days at this point we were fed up we went back the next day and picked up the car still not repaired 725.00 later and nothing is fixed they left parts on the floor in the back and the actual is blowing slightly cool in front and nothing in the back of van before I left he told me ever thing in front is fine and the van was ready to go look am very sur e he did this to get rid of us because he could not fix it right! So let was conned out of 725.00 dollars

Owner, Sharon, of the franchise located at 1180 Court Street Clearwater, Florida, is issuing her employees checks that are bouncing and in some cases, not paying at all. My oldest son that was employed there had a check bounce and she paid that one. He has a personal check from her now dated November 3, that places have refused to cash due to her reputation. Sharon has promised for the previous 2 weeks that she would send the money via Western Union but has not. I made a personal call today to her. Corporate was left a message and contact information regarding the matter at hand. Waiting now for a reply. Ice Cold Air should really keep better track of thier business practices by thier franchises!

Can't recommend. Scratched console and dash; bent lip on door seal replacing my heater core. I let them talk me into replacing the a/c evaporator while they had dash out as a precautionary measure. They claim my blender box was broken and had to be replaced as well but if it was broken, they did it. It was working when I took it to them. As part of disassembly to remove dash they had to remove the steering column. It was put back incorrectly and now I have play in my steering wheel. I'm not convinced the heater core isn't still leaking because after nearly three weeks the passenger floor is still wet and the coolant reservoir isn't full. For a complex job like dash removal I recommend biting the bullet and going to the dealership. My repair bill was approximately $1, 450 which was more than the dealership's quote for the heater core replacement alone.

My air was looked at and they told me I had no leak. Charged me $125 to recharge it. Worked 4 days. Brought back to a different franchise by me, they told me it was a discharge hose. $300 to fix and recharge. I got them down to $150. Worked for 3 days. Brought back ...now they say it's the compressor. Brought it back to original ice cold air in Crystal River. Yes, it's the compressor. Why do they nickel and dime you to death, and keep charging to recharge, when they know it's something bigger? It's a scam. Don't take your vehicles to ice cold air.
Ice Cold Air in 11930 US-19, Port Richey, FL 34668

I reported that the aircon doors were not being activated properly and the cruise control was not working and added that as it was an old van there was probably a bad plastic vacuum hose or vacuum motor bad.

They called a week later and said the intake manifold was "not holding a vacuum" Actually there is only a vacuum when the motor is running but they insisted that the intake manifold gasket must be changed.

Three weeks later, after I called for status reports several times they said the intake manifold was full of carbon and dirt and needed to be replaced. I went up to have a look and they had pried the splash plate up to see the carbon inside.

I knew this was normal and complained and took the manifold to have it hot tanked and cleaned. Napa cleaned it and put the deflector back in new condition for 40.00 which is very good and it looked like new again.

It took two months for Ice Cold to finish and they called me. I asked if they took it for a test drive and the manager said yes and the AC doors and cruise control working fine... lie~!

I took the van for a drive. Cruise control and speedo not working. I found the speedo cable had not been put back on so I put it on myself. So I know there was not test drive to confirm it was working. AC doors still not working when changing from floor to regular AC to defrost. Another lie.

The idle is now a bit rough... perhaps from the new manifold gasket as the advance was set up with a small vacuum leak.

The bill about 800.00 for nothing. This used to be a good shop when Jeff was running it but now all employees are
changed so its a new operation but I think the same owner who has another Ice Cold Air.

Got a follow up call from a lady asking how the service was. I told her as above and she said the owner would call and talk to me. Lady owner apparently. Never received a call 10 days later. Needless to say I can't go back there again.

brought my car to this so-called auto repair shop. After a week of NOT doing anything to repair the car and many calls to Jay the manager they decided to work on the vehicle. All this time I am walking taking cabs, busses, asking friends for rides to and from work. Excuses after excuses, lies after lies they decided to work on the car. They told me the vehicle needed a timing chain, I asked how much this repair would cost, they said $700.00 and they were giving me a discounted rate. I said repair the car, it is now a 10 days since I initially brought the car to this so-called repair shop, I needed my car to get to work! Another week passes Jay, the manager calls me and tells me the car is ready. I go to the repair shop the next morning on my way to work, thinking ok finally I'm going to get my car back. When I arrived at 8am the car is running, but clouds of white smoke is pouring out the exhaust. Jay told me another lie, it was just oil on the engine. I said I don't think so but lets, get this corrected before I take the car. Again I spend $30 and take a cab to work. A few hours later that same day I call and ask what is wrong, Jay tells me the engine is blown and the car needs a new engine. I of course tell Jay I'm not going to put a new engine in the car, and I'm not paying you for destroying my car. Jay called me back and told me to get the car off his lot which I agreed to do. I told Jay I will have a company come and pick up the car with the tow truck, and to put the keys in the car. He said he would get back with me and never called, I called many times and have left numerous voice messages. Jay does not return my calls. What a SCAM... DO NOT BRING YOUR CAR TO THIS PLACE !

I've gone to Ice Cold Air over five times to get my A/C repaired, it works properly for the first couple of days, but several days after the repair has been completed, it breaks and starts spewing hot air. I'm a working man and I don't have the time to be going back to the company to have it repaired over and over again, they say it's under the warranty, but the warranty isn't the problem. The problem is fixing the A/C, and keeping it fixed.

I recently got out of wheelchair in Apr.2010
purchased a really nice car and brought it in to Ice Cold Air to have it gone over and inspected (needed the AC recharged. After they looked it over and said it neeeds some work they said need not recomend I reluntantly agreed to let them do it. So they replaced gaskets and plugs and wiring replaced perfectly good oil pan and such like oil sending unit. now I barely drive the car just locally since I am bed ridden most of the time.
on jan 1st went to local store and atm less than a quarter of a mile from my house it started running really rough so I went back home where the radiator let go in my driveway it never got hot and the oil pressure gauge went down to zero. was just about to get first oil change since they worked on it i have not even drove 30000 miles since they did the so-called neeed repairs. they sent a towtruck to pickup the car and look at it at there shop in which the manager called and said I needed a new motor because it had a spun bearing I know i did not do it and they just did neede repairs to it that they said would last 4 years Now this new guy wants 3500 dollars before he even touches it I just want to know who killed my car and I definitely don’t feel as though i am responsible for it when I just put thousands in repairs. Why was the problem not fixed when I first brought it to them if they actually knew what they were doing

my name is kelly scott and im starting this complaint out with thank you on fixing our last problem with the free oil chages card and 20% off the free work ill need if i keep bring my 1992 ford truck to your location at st.52 and us 19 or the othere frinchiess becouse they dont stand by ther product.i had a muffler installed byICE COLD AIR and the maneger at that time i gueess he put a fualty part on my truck to hold up the muffler but after about 1 year it started to sound louder so i took it back to ICE COLD AIR and ther betermenation was my cadilidick converter had a hole in it but gust 6 mounths past the warrenty not like the first fisit about it it was under warrenty but not just 6 mounths later when the sound is luoder i bring it back. NOW IS WHER IT GETS REALY FUNNY THE WORKER THAT LOOKED AT IT AND THE MANEGER BOTH SAID A FAULTY BRAKET BROKE AND LET MY MUFFLER BOUNC WITCH BROKE THE TWO OTHER PIPES HOLDING MY MUFFLER TOGETHR, SO SINCE THIS HAPENED BECOUSE OF THERE WORKMENSHIP THE LAST TIME THEY INSTALLED IT WAS POORLY INSTALED AND I TOOK IT BACK LATER TO GET LOOKED AT SO TWO WORKER AT THAT LOCATION DIDNT KNOW THERE WAY TO INSTALL OR CHECK OUT FOR A PROBLEM WELL JUST TO SHORTEN THIS THE MANEGER SAID HE WOUD DO IT FOR 75 DOLLARS SO I DIDNT THINK THIS WAS RIGHT SO I WENT TO THERE CORRPORATION TO ASK Y IF YOUR WORKER PUT A PART ON THAT WOULDNT HOLD MY MUFFLER UP AND WAS FAULTY AND BROKE AND I RETURNED BEFORE THE YEAR WAS UP AND NO PROBLEMS NOW 6 MOUNTHS LATER IT NEEDS FIX NOW SO THE CORRPERATION OFFERED TO LET ME ONLY PAY 50 DOLLARS FOR THE FACT THAT THER TECH COULDNT FIND THIS PROBLEM 6 MOUNTHS EARLYER AND THE FIRST TECH WHO INSTALED IT DIDNT PUT IT ON PROPERLY, YHAT WAS NICE THANK YOU BUT MY GUESSTION IS WHY DO I NEED TO PAY THE FIRST OFFER OF 75 PLUSS 45 LABOR TO JUST 75 THEN ALL THE WAY FROM THE CORRPIRATION OF 50 DOLLARS THATS A GEAT MARK DOWN FOR YOU POOR WORKMENSHIP AND TECH WHO LOOKED INTO THE PROBLEM BE FOR MY WARRENTY WAS GONE FUNNY ANT IT .THE FUNNYST YET IS WHEN I WAS TOLD THEY COULD PUT THIS NEXT MUFFLER ON WITH BETTER HOLDER SO THER PROBLEM WOULDNT HAPPEN AGAIN IF IT WAS THAT EASY AND YOU DIDNT WANT PEOPLE TO KEEP COMEING BACK TO FIX THESE PROBLEMS THAT I WAS TOLD COULD HAVE BEEN DONE THE FIRST TIME SO WHAT DOES THW WORLD OF INTERNET THINK ABOUT THESE PLACES LIKE THIS WHO PRAY ON THE WEEK TO LINE THERE POCKETS. THE RIGHT THING FOR THEY SHOULD HAVE DONE WAS OFFER TO FIX THER MISTAKES AND FIXED IT FOR FREE IT WAS THERE FAULTY WORK THAT MADE THE PROBLEM OWELL I GUESS YOU GOT SJUM LORD RENTERS I GUESS THE SOME CAN HAPPEN WITH A CORPIRATION LIKE ICE COL AIR AT 52&19 OR ANY FOR THAT MATTER THERE A FRACHIS THIS SHOULD NEVER HAVE TO REACH SMALL CLAIMS COURT TO GET THIS PROBLEM FIXED COUSE THE FAMILY WHO HAS PUT THOUSANDS OF DOLLARS TO ICE COLD AIR FO OTHER WORK I AND I WAS REFERED FROM FAMILY THAT USED TO GO THERE ALL SO BUT I GUESS THATS WHY THEY MAKE COURT ROOMS AND GUDGES.SO HERE WE ARE TO DAY SEE YOU TOMMARROW WITH AN UP DATE LETS SEE IF OUR GOOD OLD WELL KNOWN ICE COLD AIR WILL FIX THER FAULT PROBLEMS AND POOR TECH .I DONT KNOW BUT I PROMISE THAT OTHERS WILL, HAVE A GREAT DAY AND PLEAS CONTACT ME YOU HAVE MY NUMBER

NISSAN ALTIMA 2002 HEAD GASKET, VALVE GASKET, AND INTAKE GASKET REPAIR AT ICE COLD AIR. AFTER HAVING NISSAN HOOK IT UP TO THEIR DIAGONOSTIC MACHINE TELLING US WHAT IS WRONG WITH THE CAR ON 6/12/10. CAR WAS RUNNING WEIRD WHEN YOU STARTED THE CAR BUT AFTER IT WARMED UP IT DID NOT DO IT ANY MORE, EXCEPT WHEN THE AIR WAS ON AND SITTING AT A STOP SIGN. WE JUST PUT IT IN Nutral AND IT WAS FINE.

6/16/10 DROPPED OFF CAR TO ICE COLD AIR AFTER TALKING TO HIM ON THE PHONE 6/14/10 TELLING ME HE COULD DO MY HEAD GASKETS, VALVE GASKETS AND INTAKE GASKETS FOR 450.00 SINCE I HAD BOUGHT THE PARTS FROM NISSAN. HE TOLD ME THE CAR WOULD TAKE TWO DAYS AT THE MOST.

6/17/10 DROVE BY ICE COLD AIR AND THE CAR WAS STILL IN THE SAME PLACE I PARKED IT.

6/18/10 CALLED PAUL TO SEE HOW THE CAR WAS DOING AND THEY SAID IT SHOULD BE DONE SATURDAY LATE AFTERNOON. HE SAID HE HAD PROBLEMS WITH ANOTHER CAR THAT HAD PROBLEMS WITH THE WHEELCHAIR ACCESS.

6/19/10 MIKE WENT TO ICE COLD AIR TO CHECK ON IT AND PAUL SAID IT WOULD NOW BE MONDAY BUT THE GOOD THING WAS IT DID NOT NEED TO GO TO THE HEAD SHOP. BUT IT WOULD BE DONE FOR SURE MONDAY MORNING. MIKE TOLD HIM WE HAD TO HAVE IT BACK BECAUSE I HAD AN INTERVIEW AT 1:00PM MONDAY AND HE SAID IT WOULD BE DONE.

6/21/10 I CALLED PAUL AND ASK IF I COULD COME GET THE CAR AND HE SAID THAT THEY BROKE THE TORCH WRENCH AND THEY COULD NOT GET ONE TIL TUESDAY MORNING FROM THE DEALER, BUT NO MATTER WHAT THE CAR WOULD BE DONE TUESDAY AFTERNOON BECAUSE ALL THEY HAD TO DO IS PUT IT BACK TOGETHER. I TOLD THEM I HAD TO HAVE IT BECAUSE I HAD TO RE-SCHEDULE MY INTERVIEW SINCE I HAD NO CAR ON MONDAY. THEY SAID ALL WE HAVE TO DO IS RUN THE CAR FOR AN HOUR TO MAKE SURE NO LEAKS OR ANYTHING. I TOLD HIM THERE WAS NO GAS TO RUN THE CAR FOR AN HOUR BECAUSE THE GAS LIGHT JUST CAME ON WHEN I DROPPED THE CAR OFF TO THEM.

6/23/10 CALLED AND PAUL SAID IT WONT BE READY TIL LATE WEDNESDAY OR 1ST THING THURSDAY BUT SAID FOR US TO RENT A CAR AND THEY WOULD REIMBURSE US AND TAKE IT OFF THE BILL. THEY TOLD MIKE THAT THEY THINK THE TIMING CHAIN WAS STRETCHED BECAUSE IT JUMPED AND IT WAS THEIR FAULT.

6/24/10 PAUL CALLED MIKE AND SAID THEY HAVE NO CLUE WHAT IS THE PROBLEM BUT THE CAR IS NOT HOLDING COMPRESSION AND PAUL SAID THE BOOK SAID THE TIMING CHAIN SHUOLD BE CHANGED EVERYTIME YOU CHANGE THE GASKETS. WE CALLED NISSAN AND THEY SAID THAT WAS A LIE. THAT THEY COULD NOT HAVE PUT THE CAR BACK TOGETHER CORRECTLY OR THEY BROKE THE TIMING CHAIN OR STRETCHED IT AND IT WOULD NEVER GO BACK TOGETHER CORRECTLY. NISSAN SAID THE TIMING BELT WAS FINE WHEN IT WAS THERE ON 6/12/10 GETTING THE DIAGNOSTIC TEST DONE. THE ONLY THING WAS THE 4TH CYLINDER IS NOT GETTING ENOUGH COMPRESSION BUT IT LOOKS LIKE IT JUST HAPPENED BECAUSE THERE WAS NO WATER IN THE OIL, ETC… WHEN I CALLED ICE COLD AIR ON MONDAY 6/14/10 PAUL TOLD ME THERE WOULD BE NO PROBLEMS DOING THE HEAD GASKETS AND OTHER GASKETS THAT THEY HAVE DONE TONS OF THEM AND IT WOULD TAKE TWO DAYS AT THE MOST. THE LABOR STATES ON THEIR WEB SITE 45.00 AN HOUR AND IT SHOULD TAKE 7.5 HOURS BUT THEY GAVE US A WRITTEN EST. OF $45.00 AN HOUR AND IT WOULD TAKE 10 HOURS. WE WERE FINE WITH THAT, THE MAIN REASON I TOOK IT THERE IS BECAUSE PAUL SAID THEY HAVE DONE THESE BEFORE AND IT WOULD TAKE TWO DAYS AND THE OTHER SHOP I CALLED THEY SAID THEY WOULD NEED IT FOR A WEEK AND I COULD NOT GO WITHOUT A CAR THAT LONG. NOW IT HAS BEEN THERE 10 DAYS AND STILL NOT RUNNING. I BOUGHT NISSAN PARTS AND I WANT NISSAN PARTS PUT BACK ON MY CAR. WHEN WE STOPPED BY THERE, THERE WERE 2 GASKETS THAT I BOUGHT FROM NISSAN AND THEY WERE SITTING IN MY CAR AND I ASKED THE MECHANIC WHY THEY WERE NOT PUT IN THE CAR AND HE SAID I DON’T KNOW. MIKE THE MECHANIC SAID THEY ARE ALL LIARS IN THIS ICE COLD AIR.

6/28/10 WAITED ALL DAY FOR A CALL FROM PAUL LIKE HE SAID HE WOULD DO AND NOTHING.

6/29/10 MIKE CALLED PAUL AND PAUL SAID EVERYTHING WAS GREAT AND CAR WOULD BE READY BY NOON AND NO LATER THAN 7/1/10 BY 10: AM AND LET US KNOW STATUS. WE WAITED TIL 10:15 AM AND PAUL NEVER CALLED LIKE NORMAL SO WE CALLED HIM AND HE SAID HE WAS BUSY BUT WOULD CALL RIGHT BACK AFTER TALKING TO THE MECHANIC. I CALLED AT 11:15AM AND SAID I AM STILL WAITING ON MY HUSBANDS RETURN CALL LIKE YOU SAID AND HE LAUGHED AND SAID HE HAD 2 PEOPLE IN LINE. BUT THE CAR WOULD BE READY AT NOON. PAUL CALLED AT 11:30 AND SAID NOW IT WON’T BE READY TIL 1:000 OR 1:30PM THEN HE CALLED AND SAID IT WONT BE READY TIL 3:0PM. WE DROVE UP THERE AND BROUGHT 5 GALLONS OF GAS BECAUSE THERE WAS NO GAS AND HE SAID HE HAD TO RUN IT FOR 1 HOUR TO MAKE SURE NO LEAKS. MIKE TALKED TO THE MECHANIC NAMED MIKE AND HE TOLD US HE WAS DOING A TIMING CHAIN JOB ON THE CAR AND THAT IS NOT WHAT THE CAR WAS THERE FOR AND HE WAS SURPRISED. HE ALSO SAID THE BOOK LIED ON HOW MANY HOURS IT WOULD TAKE. I SAID YOU ARE NOT DOING THE TIME CHAIN YOU ARE SUPPOSED TO BE DOING VALVE COVER, INTAKE COVER AND HEAD GASKET. HE SAID I KNOW NOTHING ABOUT THAT AND HE SAW THE HEAD GASKET ON THE FLOOR AND SAID WELL IT LOOKS FINE SO I DON’T KNOW WHY THEY WOULD DO THAT. I TOLD HIM THE 4TH CYLINDER WAS NOT GETTING ENOUGH PRESSURE AND THAT IS THE WHOLE REASON THE CAR IS HERE PLUS THE OTHER TWO GASKETS. HE SAID THE CAR CAN BE PICKET UP AT 4PM. WE WAITING AND NEVER HEARD BACK AND LEFT TWO MESSAGES ABOUT WHEN WE COULD PICK IT UP.

7/2/10 WENT TO PICK UP CAR AND PAID FOR CAR. PAUL TOLD HIM IT HAD A 112 MONTH WARRANTY AND THE PAPER WORK ONLY STATES 90 DAYS. WE GOT THE CAR HOME AND WHEN WE WENT TO DRIVE THE CAR THE DRIVE WAY HAD A WHOLD BUNCH OF OIL ALL OVER IT AND IT NEVER DID IT BEFORE. MIKE DECIDED TO LOOK UNDER THE HOOD AND SAW THAT THERE WAS A RAG STUCK IN SURPINTINE BELT AND A WIRE JUST HANGING THERE. IF MIKE DID NOT LOOK UNDER HOOD THE SURPINTINE BELT WOULD HAVE BROKE THE BELT AND HE WOULD HAVE BEEN STUCK. HE CALLED PAUL AND PAUL SAID DROP IT OFF IN MORNING.

7/3/10- HE DROVE THE CAR RIGHT BACK TO ICE COLD AIR AND TOLD THEM TO FIX IT. PAUL DROVE MIKE HOME. PAUL CALLED SAID CAR WAS DONE AND MIKE TOLD HIM I AM DRIVING IT STRAIGHT TO NISSAN AND HAVING THEM CHECK ALL YOUR WORK AND ALL OF A SUDDEN PAUL SAID IT IS A 2002 CAR SO YOU WILL SEE A POWER STEARING LEAK BECAUSE IT IS OLD.(WHICH AGAIN WAS A LIE) WHEN NISSAN SPENT 2 ½ HOURS LOOKING OVER EVERYTHING FOR US THEY TOLD US THAT ICE COLD AIR BROKE OUR TIMING CHAIN COVER IN TWO PLACES AND TRIED TO JB WELD IT BACK TOGETHER AND THE POWER STEARING LEAK WAS CAUSED BY THEM CROSS THREADING THE BOLT UNDER THE POWER STEARING PUMP AND THEY BROKE THE MOTOR MOUNTS ON THE CAR WHEN THEY TOOK EVERYTHING OUT TO FIX IT. I ALSO SAW TWO OF THE GASKETS THAT I BOUGHT STILL IN THE BAG SO I KNOW THEY WERE NOT REPLACED BECAUSE I HAVE THEM AND PAUL TRIED TO LIE AGAIN AND SAID HE BOUGHT THEM AT THE DEALER WHICH I CALLED TO VERIFYAND THEY SAID THAT HE DID NOT. PAUL STARTED TO GET A LITTLE PISSED OFF AND SAID “WHAT DO YOU EXPECT US TO DO FIX EVERYTHING WRONG WITH THE CAR” MIKE TOLD HIM NO JUST THE STUFF YOU BROKE AND QUIT LIEING TO US. WHEN I ORIGINALLY TOOK THE CAR TO NISSAN I ASKED HIM ABOUT OUR MOTOR MOUNTS AND HE SAID THEY ARE A LITTLE WORN BUT AS LONG AS YOU DON’T START JUMPING BIG HILS OR SPEED BUMPS YOUR MOTOR MOUNTS OUR FINE. THE ONLY REASON I ASKED NISSAN ABOUT THAT IS MY NEPHEW HAS THE SAME CAR AND HIS OUR BAD, SO I WROTE ON THE BILL THAT ONE DAY WE WILL HAVE TO REPLACE THEM BUT NO HURRY TO DO IT BECAUSE OURS IS FINE. ACCORDING TO NISSAN THE WERE SPLIT NOT BROKE MEANING WHEN THEY TOOK THE CAR APART THE KNIFE SPLICED IT.

7/7/10- PICKED UP CAR FROM ICE COLD AIR AND DROVE IT TO NISSAN 5 BLOCKS AWAY AND THEY LOOKED AT CAR FOR 2 ½ HOURS AND THEY TOLD US EVERYTHING THEY DID WRONG. MIKE DROVE IT BACK TO ICE COLD AIR AND Paul SAID DROP IT OFF IN MORNING.

7/8/10 DROVE CAR BACK TO ICE COLD AIR TO FIX PROBLEMS.

7/13/10- PICKED UP CAR AND STILL RUNNING LIKE CRAP AND SHAKES JUST LIKE WHEN WE BROUGHT IT IN THE FIRST TIME.

7/14/10 DROVE THE CAR FOR THE FIRST TIME FOR 20 MILES TO SEE HOW IT RUNS. THE OIL LIGHT WILL NOT GO OFF. THE CHECK ENGINE LIGHT WON’T GO OFF. NOW THE TRANSMISSION IS SLIPPING WHICH NEVER EVER DID BEFORE IT WENT INTO THAT SHOP. I AM SO MAD THAT THE CAR WAS THERE JUST TO FIX THE HEAD GASKETS, INTAKE GASKETS, AND VALVE GASKETS, WHICH I KNOW WAS NOT DONE CORRECTLY BECAUSE THE HEADS WERE NEVER RESURFACED LIKE THE MACHINE SHOPS TELL ME THAT YOU ALWAYS HAVE TO RESURFACE THE HEADS OR YOU ARE ASKING FOR A WHOLE BUNCH OF NEW PROBLEMS WHICH NOW I AM. NOT ONLY DID I NOT HAVE THE CAR BACK IN TWO DAYS LIKE PROMISED IT IS LIKE I HAVE A TOTALLY DIFFERENT CAR. IT RUNS LIKE CRAP AND I FEEL THEY HAVE TOTALLY DESTROYED MY CAR. I DO NOT WANT THEM TOUCHING MY CAR AGAIN, THEY HAVE HAD THREE CHANCES TO FIX THE CAR AND WHEN I GOT HOME I LET IT SIT AFTER DRIVING IT FOR 20 MILES AND I HAVE OIL ALL OVER MY DRIVEWAY AGAIN WHICH THEY SAID THEY FIXED.

SERVICES WERE NOT RENDERED AND CAR STILL NOT FIXED SO I FEEL I SHOULD NOT HAVE TO PAY FOR THE WORK WHEN I HAVE 2 OF THE ORIGINAL GASKETS I BOUGHT FROM NiSSAN AND GAVE TO ICE COLD AIR TO REPLACE. HOW COULD THEY REPLACE THEM IF I HAVE THEM IN MY HAND? I AM DISPUTING THE CHARGE OF 514.11 AND WANT MY MONEY BACK.

ENCLOSED ALL DOCUMENTS FROM BOTH PLACES, NISSAN AND ICE COLD AIR

THIS GUY WILL SCREW YOU OVER ROYALLY DONT BUT ANY VEHICLE FROM HIM DONT GET YOUR CAR FIXED THERE WE BOUGHT A CAR FROM HIM IT COSTED US 2500 BYTHE TIME WE GOT IT FIXED IT WAS 5000 WITHIN THREE WEEKS TWO NEW ENGINES. MY DAD GOT HIS WATER PUMP DONE THERE AND ITS ALREADY MESSED UP WITHIN A MONTH

I was charged for a repair that included replacing the evaporator in my 2004 4Runner. 8 months later, the system failed again. A different repair shop determined that the original factory eveaporator had never been replaced. I reported thsi to the corporate offices of Ice Cold Air in Clearwater FL. I recived and inital call back in respoinse to my email sent via their website. SInce then, two more emails via their website (www.icecoldair.net) and 8 phone calls (had to leave voicemail, no way to get to a live person) over a two week period have not been answered. It appears I am being stone walled at this time. Cost of my repair was nearly $700.00 from Ice cold air. Since then, I have paid over $1000 to get the actual repair done that they claimed to have done.