Houzz / customer service
Houzz has provided the worst customer service I've ever experienced. The department was unresponsive to calls & emails for days. When contact was finally made with a specific customer service rep there was no follow through on the issue. After weeks of attempting to contact customer service, Houzz took it upon themselves to close the case/complaint without my knowledge.
Houzz can be a great resource for ideas but do not purchase producs through them. There are better deals online with companies that do provide excellent customer service.
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