Hotwire / itinerary #[protected] flight+ hotel+ airport transportation to hotel
I booked two from Lax To San Antonio TX on May 6, 2017 to attend a wedding. The flight 4017 Alaska operating by compass as American eagle from Lax to Sat and the time departure to this flight 9.35 am is not exist. We arrived LAX was 7:28 am at Terminal 6 trying to check in with Alaska they can't find my name in the system. Than finally they asked us to go to American Airline they don't have fight 4017 and one flight to San Antonio already left gate at 8:10 am. I spoke with Hotwire person trying to resolve this problem after 1 hour 40 minutes she said can only refund Hotel part of money we paid for, I don't think it is fair as consumer Paid money to purchase something not existed.
I am asking for full refund for this Itinerary : Flight $716.40 Hotel $328.85
Transportation ( from SAT airport to Riverwalk hotel) $75 total $1120.25.
My contact # [protected] Email [protected]@hayden-properties.com.
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