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Hotel Bargains / duped told incomplete information

1 22 Churchill Circuit, Banyo 4014, Brisbane, Queensland, Australia Review updated:
Contact information:
Phone: 0732677539

Igot a call about 7 days free accomodation paying $99.00. I purchased it she told me hotels which were not there. the food was to be purchased not buy before booking. when I tried to book these people were so rude on phone that I dont want to go further its 5 days back I got it, she even told me you will have coupons but its a booklet you get everywhere. given false information would like a refund.

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Comments

  • Ja
      1st of Jun, 2012

    Hotel Bargains Queensland marketing team misleading the consumers
    I received my membership info 10 days after purchase. So, I didn’t have any chance to check their deals. When I checked Hotelbargain deals, I really surprised as their deals are all more expensive than any other deals. So, I was really confused why I need Hotelbargain vouchers. It would be much cheaper if I purchased it from other booking websites (hotel.com, booking.com) or even from the hotel itsel[censored] I was still within my 10 business day cooling off period. I called them and asked for cancellation. But the customer service was really rude and never try to resolve my problem and told me NOT 10 business days and my claim is not correct (No help at all!!!) . I am going to call Australian Competition & Consumer Commission (ACCC) on 1300 302 502 and Customer affair Queensland to open this case for further investigation. Please do so if you are in same situation

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  • El
      9th of Jun, 2012

    We had same situation as well. Hotel Bargains Queensland marketing team misled us and gave us info which was not correct at all. They normally send you info after cooling-off period so you don’t have time to check. So be aware !!! If you have already did and not happy, Report it to the ACCC Infocentre on 1300 302 502 or visit the report a scam page on SCAMwatch

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