Hotbooks.com Smart Savings / Unauthorized charges
I ordered a book from hotbooks.com in november 2008, put the charge on my debit card. Didn't think anything more about it till i went to balance my checking account online as always. Discovered an unauthorized charge of $29. 95! I called the company and was told that i authorized this charge as a membership in smart savings. I told them i did no such thing and i wanted it removed and my money returned. They weren't thrilled about giving me my money back, until i got irate. Then i was told i would no longer receive savings and that my money for this membership would be refunded in 10 - 14 days. So once again today february 15, 2009 another unauthorized charge was done this time for $1. 00. I once again called them and was told this was my membership charge again! This time i was screaming mad, it takes a lot to rile me. In my personal opinion only a $1. 00 was charged to my account to see if i was paying attention and then who knows what would happen after that. What is up with these people. I will never ever go back to hotbooks.com, haven't since november 2008. Please be extremely wary of hotbooks.com and this company calling themselves smart savings. I demanded that they take my debit card out of there system and was told it was done but. . . I don't trust them at all.