Hostess Brands
Reviews and Complaints

Jan 25, 2018
I am very disappointed in my Hostess product.
I bit down into something hard in my coffee cake square.
Upon observation it appears to be a sharp plastic tab, I pulled 2 halves out of my mouth and have attached a picture as to what it looks like.
I have thrown the whole box away as to not repeat incident.
I have kept the culprit cake though.
Can you please send me a fresh box of quality controlled coffee cakes.

On Wednesday the 10th of January, I purchased this product at Falton's foods in Cottingham - East riding of Yorkshire. My partner and I have fond memories of our time in the United States and were delighted to come across this little gem. However, we were horrified to open the packet and be met with a strong chemical petroleum based smell. We checked the product was in date; which it was (20th March 2018). The product had a strong dirty soiley taste. Later that evening my partner and I was suffered a terrible case of sickness and diarrhea.
We are both saddened by this as this was on of our favorite snacks in the States. We accept that these things sometimes do happen, but we did not expect to get so poorly off a snack that was still in date. We have kept the packaging and product just in case it is required for further investigation.
Kindest regards,
Heather Milligan

While eating one of your twinkies we were very dissapointed as there was no peanut butter filling in 2 of your twinkies, just the chocolate cake. The bar code number is [protected], purchased at Walmart on 12/27/2017. We love your products and love peanut butter so this was a real treat. Thank you for your attention to this matter. Our e-mail is [protected]@msn.com. Phone number is [protected].
John Paape

I bought 2 boxes last night at Kroger in Beamont Circle Lexington KY 1 box had an empty package in it the empty package was sealed just like it had neen missed. The other box had 2 packages stuck in the box edge or to the box packaging on the edge where the box is glued in which caused them to have no air and be stale my family loves hostess! (: I'm sure this is just a mistake in the line that does packaging and I would be very satisfied to receive a coupon for 2 more hostess box of chocolate chip muffins Thank You S.Hall

What a rip off!
I bought a box of the new white fudge Ding Dongs 10 in the Box they are super small we are so disappointed... if you're going to make a product half the size why don't you lower the price to compensate?

Regular Ding Dongs are twice the size.. I will say they have a great flavor but not worth the price for such a small product..

We are very disappointed...

I decided to buy a bag of ur mini powdered donuts on my way to work. I got to work wanted my donut started to eat them and they where very had and I looked at the expiration date and it was out dated. I should have to worry about buying out dated donuts at a store. I should be able to walk in and get some good donuts. Would still love to buy but I shouldn't have to worry about buying hard donuts.

I bought a box of raspberry Zingers on the 13th of Dec. 2017 half the packages were not sealed so the zingers were old and hard, in other words dried out. I love these zingers however I paid for 10 fresh zingers and got five.. So maybe I could get a coupon. I bought the package at Walmart the ups code [protected], I paid $2.97... I am glad that Hostess is back and the cakes are great, however I would like to eat all 10 cakes instead of throwing them away..Thanks

Please see attached photos as mold was found on several Suzy qs. We purchased ding dongs (both vanilla and chocolate), holiday cupcakes, peppermint twinkies, donuts (powdered and chocolate), 5 different hostess pies, and hohos all of which were okay. My son bit into a cake and noticed all the "hairy mold" and spit it out. I have included a photo of the lot number. They were purchased in Gilroy, California in December 2017.

Vicki Goicovich [protected]

I've been a big fan of ding-dongs my entire life, all the way back to the foil wrapped ding-dong days, and I have NEVER experienced anything with ANY snack food similar to the one I've just had with a box of Ding-Dongs. I live in Minneapolis, MN and purchased this particular box at the CUB food store in Bloomington near my mothers house. I do not possess the box, unfortunately, but I do have a couple of opened, (half-eaten), as well as sealed, (unopened) individual ding-dongs all from the same box. My sister and brother and law, as well as my wife and daughter, were the first to begin eating them and first was noticed a strong chemical smell. Those of us who really enjoy ding-dongs ate an entire ding-dong in just a couple swift bites and it was already down my throat before I began to notice the taste and the burn. I probably would have noticed the taste sooner but I am a cancer survivor from a few years back and my sense of taste and smell has been impaired by the chemo-therapy I had to undergo. At any rate, that was two days ago on Dec. 11th, 2017 and the chemical-like burn is still so prominent that it is almost impossible for me to eat or drink anything with salt, sugar, or any type of spice. If it keeps up today I am pretty sure I will be going to the doctor via emergency room. It's a horrible dry, burning sensation and I am wondering if there has been any other similar complaints and if I should pursue litigation and retain some type of injury lawyer? I read on the last page something similar that another pair of individuals may have experienced and I don't know how to proceed. If anyone has any ideas or advice I would welcome it warmly. Just from what my family has gone through I am unwilling to accept a return of the defective product to the store of purchase and receive a refund or replacement. We have all suffered, so far, the inability to eat just about anything, or drink much else besides water without a great deal of discomfort. I think the hostess company, (or Apollo Industries), or whomever is at the top of the chain of the ding-dong manufacturing process should look into this with all seriousness and with the sense of urgency it deserves. The experience is far more than a nuisance, it has been a continual source of great pain and discomfort since two days ago when we sampled the product. All are willing to write statements and make video statements which I hope to have accomplished by the end of the day. I can include pictures of the remaining ding-dongs, and I will make video as well, but it is difficult to express the odd nature of taste and smell in a picture or video.

I purchased a box of the Blueberry minis. The bag felt a little light as if all for was in the pack.However when I opened them there was only 2 in the pack. Which the are supposed to come 4 in a pack. Really felt cheated. I really love theses muffins and I eat then for a quick breakfast. I also enjoy the banana nut ones too. Please and thank you for taking my complaint hopefully this can help for next time.

😲 I was so excited to see a Suzy Q. Then I open the box and had one. It taste like cardboard. I was so disappointed. It was nothing like I remembered. Just awful. I offered a cake to a friend to make sure my tastebuds were not out of whack. Well, they had the same response. Just totally terrible. Something was left out of the recipe. Extremely awful.

I purchased this item at Walmart. It was guey and didn't taste good. When I looked in the box there is evidence of roaches in the box. I've bought these many times and never had an issue. Not sure why they are guey as I've never had them like that. Not sure if the roaches came from the factory or the store. Either way, is very disgusting. And not sure if they are spoiled.

I purchased a hostess creme pie chocolate. I work nights so I was eating it in the dark. I had a drink of coffee with the first bite so I did not realize anything was wrong until I took my second bite. Once I took that second bite I knew something was not rite and turned on the light. What I saw was so bad it made me throw up. One whole side of the pie was completely covered in mold as you can see in the attached pictures.

We just purchased a box of Ding Dongs for our grandson today.(Dec.2, 2017)
When he went to open one to eat, the chocolate coating crumbled. So I proceeded to open one also. It did the same thing to me.
Now the date on the package says best buy Dec.15, 2017. They tasted good.
This is just to point out the issue. Maybe there have been other complaints about this problem.
The number on the package is E [protected]:19
Thanks for hearing me.Just wanted you to know.

Thanks,
John

I just purchased a package of powdered sugar donettes they were dry and hard. I will never buy hostess again. They were supposed to be good until the 23 of December, it's only the 3, I would hate to see what they would be like a week from now. E [protected]:12, best by December 23, 2017. Talk about a waste of money. I would like someone from Hostess to resolve this issue please.

Every box I have bought. The last 3 boxes . they are nasty. Hard dry even the cream filling is dried out. I will never buy Hostess again and I grew up eating hostess. I love love love ding dongs. And I have the same problem with them a lot also.. These hostess treats are expensive and then to open up and find them to be old hard and dried up is such a disappointment and from such a well known company that millions of us grew up with . Sad

On 11/11/2017 I went to my Walmart and purchased a bag of Hostess cinnamon crunch donuts, went home and got a glass of cold milk and got my bag of mini donettes and took a bite out of the first one and it tasted a little funny, for some reason I took the donut and looked at it and there was a green mold spot on it, I immediately put the donut back in the bag went to the bath room a washed my mouth out and took pictures of the molded donut.
I'm so very disappointed in Hostess because I've bought this brand for years but I can't see myself continuing to be a customer anymore.

I purchased a box of ding dongs and my grandma opened one to eat it. She took a bite off of it and said it tasted like some type of chemical. And we smelt the one she took a bite out of and it spelt like straight chemical. It was such a strong smell, kind of like it was soaked in something. We opened the other ones that is in the same box and two of the 10 smelt like this.

i bought a single pack of ho hos today that were just very stale, now looking at the package i see they were expired Nov. 17.# on package is 7 E [protected]:41. i bought it at duane reade on 51st ave. NYC, NY between 5th and 6th. unfortunately i will not be near this store any time soon, and was hoping you could help with a refund or replacement item. if not i understand, but more so could you reach out to the store to remove the expired product from the shelf.

Hello, around 20 minutes ago i bought a bag of your donettes from target. I opened up the bag and a very strong chemical scent released itself. I tasted the donuts and they have a horrible chemical taste. I've had these before but something is off with this bad and it's very sickening. I'm just concerned for my health, and for other customers. The taste is very hard to get out of my mouth and i now have a migraine.