[Resolved] Hop2 / I will never purchase from them again. And don't recommend you to do it either.
They are fraudsters, people. Run away.
Look at their prices. Too low to be true. You realize it after they take your money. Look how it works: you see the low price, think that it would be nice to buy this, order and ... they charge you the real price, the actual one, They refused to help trying to get me their stupid credit and a 5% discount. Who the hell uses this crap?
So please people be careful and smarter and never order from places that cannot be trusted.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Hop2 Customer Care's Response, Sep 14, 2017
Good day, Eilene.
I think you got a wrong profile. As a travel agency, we do not do credits, either discounts.
Must be that you have tried to comment on a different business page.
Kindly, let me know. - Tim -