HomeShop18.com / no product and no refund
I ordered Sony Ericsson Mini Pro through their website. I ordered it on 7th of August and they promised to ship it by 11th and will deliver by 16th. So far all they have managed to do is verify my order
which happened the next day. After that despite repeated reminders, nothing from them. It has still not been shipped. And while talking to their customer care, they are rude, unprofessional and absolutely do not understand the problem. I wonder If it takes them a week to process just the order and another week to deliver it, they have definitely got some problem. I believe It is Fake site with no Business sense and do not believe in customer care.
UPDATE: Since I did not receive the product at all on 16th. So I called and asked them to cancel it. For three days they are saying that they will cancel it but they have not cancelled it at all. They kept lying to about the cancellation. And now they are saying that If the courier comes just do not accept it and once we receive it back we will cancel the order. How horrible is that, Not only that they say they can’t cancel it because it has been packed. I mean how stupid is it that you can’t cancel an order that has not even been shipped. Now I am left without money and without the phone. FAKE SITE.
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