Holiday Innoakbrook, Chicago / Rude staff, flood in room, gm a. Wallace did nothing to solve problems.

AlantaAtlanta, Georgia, United States

booked a room for 4/26/17-5/10/17, hotel staff very unhelpful every question i asked. on the 27th there was a flood in bathroom sink (nothing to do with me, I was out of the room all day, )the water was turned off, and I stayed in the room overnight. The next morning management had a problem with me complaining. I booked a new hotel and was out by 10AM
i want a full refund!

Apr 28, 2017

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