HMSHost / chili's at the west palm beach airport
The store id is pbichi01. The waitress— dayna. December 14, 2016, 11:22 a. M.
I was one of relatively few customers in the restaurant when I ordered my lunch. I ordered a diet coke and a club sandwich. I waited over a half hour for the sandwich - and practically no one in the restaurant. When I asked for a glass of water (After finishing the sandwich and many of the tables were filled) the waitress walked right past my table and brought out one glass of water for another table. I had to ask a second time (Again waiting) for the glass of water.
I offer this comment to help improve customer service as mine was sorely in need of improvement!
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