HMSHost / chili's at the west palm beach airport

Review updated:

The store id is pbichi01. The waitress— dayna. December 14, 2016, 11:22 a. M.

I was one of relatively few customers in the restaurant when I ordered my lunch. I ordered a diet coke and a club sandwich. I waited over a half hour for the sandwich - and practically no one in the restaurant. When I asked for a glass of water (After finishing the sandwich and many of the tables were filled) the waitress walked right past my table and brought out one glass of water for another table. I had to ask a second time (Again waiting) for the glass of water.

I offer this comment to help improve customer service as mine was sorely in need of improvement!

Dec 18, 2016
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  •   Dec 18, 2016

    You had to wait a few minutes. Get over it. I would complain if the roof fell on my head. Not having to wait for a glass of water. Lord. If that is all you have to complain about, you lead a charmed life.

    +1 Votes

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