HCI Direct - Silkies Pantyhose / Unsolicited pantyhouse mail and bill
To Silkies and HCI Direct:
A few weeks ago I received a card offering a free pair of pantyhose. I read it carefully and made sure it was not a scam before I sent it. Of course it was a scam!! (should have googled it first) Yes when I received the free pair, there is a letter with very small font saying that 4 or 5 weeks later, I will receive another shipment of hose. I thought your company didn't have my credit card, why would you be so dumb to send me more hoses as I would never pay for them. And why do I need to trouble myself to send you a note that I don't want any shipment?
Sure enough, a few weeks later a package of Silkies pantyhose was sent by HCI Direct to my address with a bill. Your company has obviously pushed the law to its limits or beyond in order to pull off this scam. From previous complaints I have learned that fraudulent bills similar to mine have actually gone to a collection agency.
In the letter of this shipment, you said:
P.S. If you are not 100% satisfied with your hosiery, simply return them to PO BOX 34369, Lancaster, SC 29722 and owe nothing. We'll even pay for the return postage. Questions? Feel free to call us at [protected].
When I called the number above, the recording told me "If you want to return the hose, return them to PO BOX..." There is absolutely NO information on how to obtain the return postage. I have sent you an email from your web site but you didn't respond.
The unsolicited account number that HCI Direct assigned to me in order to have an account that they could fraudulently bill is as follows: #[protected]-9#.. I want this account and any other accounts you might have on me or my home address to be closed and removed from your files. Additionally, I want to be removed from your mailing list. All of these requests apply equally to Silkies and HCI Direct.
If you expect the unsolicited product to be returned or purchased, then I will require a copy of the original request that you must use in order to validate such a "soft-scam" transaction. If I do not receive such proof within the reasonable timeframe of 7 business days, the unsolicited product will be thrown away. If you pass any bill on to a collection agency, that collection agency should know that I would consider them an accessory to mail fraud.
I will also be asking my local grocery store to remove its Silkies products. Yours is not a reputation with which many would choose association.