H & Mterrible customer service

31st Jan 15:30 at H & M Malaysia Setia City Mall outlet, your cashier on duty, ms Tasha, provides intolerant bad attitude service. Dropped the sunglasses I chosen, never say sorry and put on a black face immediately. Then grabbed my card rude without telling me the amount in total, and also pulled the clothes under my albow without saying anything before she did it. I was surprised of her behaviour and questioned her if she was in a bad mood and warned her I will report to her manager. This young lady challenged back !!! What's happens to H&M ?!!! Please train your people before putting them in front line, they will ruin your biz!

Jan 31, 2017

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