Green Tree Servicing LLC / Customer Service/Claims failure
I have been trying for a week to speak to someone in claims. I played 20 questions with one CS rep who told me after answering all her questions at 7AM mountain time that Claims was closed (not according to your web site). I have tried other times and my call was dropped or transferred to a digital 20 question system. I have sent emails with no response.
Is that your policy?
I am trying to arrange for an end of repair inspection so that MY insurance funds being held by Green Tree can be released for payment to contractor..
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