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Green Mountain Energy / unauthorized disconnection notice

Houston, United States

I started with this company in April 2014 and it's been the most horrible experience. They charge for unauthorized late fees with no notice. Then if you make a payment arrangement they still charge late fees. Telling you that s verbal agreement isn't good enough. They don't give you no grace period to pay your bill. I was expecting to get my check 2days later than expected and they said "you are still going to be charged a late fee because we had to send out a notice" but I still have yet to receive. Do Not Sign up with this company, they will nickel and dime you for breathing. Horrible!!!

Gr
Feb 5, 2015

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