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Great Fun


membership fee increased???

Complaint Rating:  88 % with 17 votes
88% 17
Contact information:
Great Fun
Nashville, Tennessee
United States
Phone: po box 41248 Nashville 37204
Just received postcard informing me that my "Great Fun membership fee has been increased. This charge will be reflected within your next three billing cycles. To ensure that you enjoy uninterrupted savings and service, we will automatically continue your membership unless you call 1-877-488-9480, toll free. to cancel. Otherwise your new $12.99 membership fee will be automatically billed to your credit or debit card account each month.
If you have questions about your Great Fun membership or how to use it, or do not want it to be renewed, please call us at 1-877-488-9480.

Ann Clure
Senior Director, Great Fun"

I called the listed number to find out what this was about (never heard of GreatFun) and was told that due to high call volume to call back.

Help! What scam is this????
Complaint comments Comments (153) Complaint country United States Complaint category Unauthorized Charges


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N  4th of Oct, 2007 by    0 Votes

Tlg*great Fun - Misty Voegtlin

For more than 6 months there were an TLG*GREAT FUN transaction on my credit card for 9.99usd and i do not know why? And for whom? Someone pls help me to stop this fraud and to take back my money.

Thank you
N  28th of Nov, 2007 by    0 Votes

Tlg Great Fun - unautherized charges
TLG Great Fun
2855 smith st
Los Angeles
United States
Phone: 323-123-4567

this dumb-### company kept charging my credit card on a monthly basis $9.99 totaling $120 that they must pay me back
N  18th of Jan, 2008 by    0 Votes

Tlg Great Fun - Got ripped-off by TLG great fun!
TLG Great Fun
Los Angeles
United States
Phone: East 10th street

I just found out got charge $11.99 by TLG, i didn't authorize the transaction. my credit card blocked the transaction now and i will call them today!!

They suck!!
N  21st of Feb, 2008 by    0 Votes
I purchsed something from a website I thought I trusted. A couple of months ago. And just today 2/21/08 I saw a "pending" charge from Great fun. I called Great fun and asked them who they were affiliated with. Amazingly they were helpful and told me who it was. "AVON" They also said they would refund me .we'll see how that goes. I called Avon and they did tell me that there is a pop up for the discount program when you checkout.

They sort of acted like they knew about it but couldn't really do anything about it. I proceeded to tell him I didn't get a popup so I didn't sign up for anything. TLG is signing you up whether or not you get a pop up. I am going to wait until I am refunded and them I am going to close my account at my bank. It sucks that now people may have to call the company they wish to purchase an item from online to make sure they are not affiliated with these people.

We can't trust anything anymore. Companies and people and get your info just by you visiting a website. that's sad. I am also going to file a complaint with the BBB
N  25th of Feb, 2008 by    0 Votes

Tlg Great Fun - I have no idea who these people are
4761 Tarpon Bay Road
Myrtle Beach
South Carolina
United States

Beginning on Nov. 1st these people have charged my account for 11.99 each month up through 1/31/08. I have not yet receiv4ed my statement for this month. Please tell me what you can do or what I need to do. I have no phne umber or anything and certainly have no idea who they are. What should I do?
11/1/07 11.99, 12/1/07 11.99, 1/2/08 11.99, 1/31/08 11.99.
A  5th of Mar, 2008 by    0 Votes
You need to file a complaint with the federal trade commission.
N  26th of Mar, 2008 by    0 Votes
N  27th of Mar, 2008 by    0 Votes

Orbitz.com % Great Fun - both ripped me off
United States

7 months after buying a pair of airline tickets I noticed $10.99 being charged to my visa. I called the phone number on the statement and it was Great Fun. Of course it was to a service rep in some other country. It sounded like India. I explained the situation to the rep and he could not find any records on me. After demanding, ademately, he recheck the records he found them. I made him repeat the address to me as he asked if I could please give him my home address to verify. Why does he need to ask? He has an account for you right? The account numbers I gave him were just as confusing to him as to me. I finally convinced him to refund the money.
I hung up and called Orbitx.com and spoke to a rep named Kim. She was completely aware of the charges and clamly stated Orbitz routinely surrender credit card info to Grear Fun, they are an affiliate of thiers. After colorfying my opinion of their wreckless handling of private info I cancelled my account.
Today I called Great Fun again to inform them that the entire amount was not refunded. The rep informed me that I need to write a letter to them making a request. This was never mentioned to me on ant previous phone call. Grrrr.
The address for your information is:

Great Fun
attn: Executive Support
P. O. Box 6100
Westerville, OH 43086

Apparently there have been 3 court cases or are in the process of filing the cases. This is not an isolated event.
N  3rd of Apr, 2008 by    0 Votes
I had charges on my account from the same company. I had to calll and be a bit rude but I had the charges refunded. the number that I called is 1-877-488-9480. You may have to hold for a while so be prepared.
N  3rd of Apr, 2008 by    0 Votes

Tkg Great Fun - Unauthorized Chages
United States
Phone: 980-721-3120

This company (TLG Great Fun) charged my account twice on the same day for the same thing. I had never heard of this company before. After finding the company I called to find out more. They told me that I authorized these charges. After getting a bit rude they agreed to refund the charges and there should be no more charges from this company. We will see. But if you are having the same problem the number to reach this company is 1-877-488-9480.

I really hope this helps someone.
N  2nd of May, 2008 by    0 Votes

Tlg Great Fun - Beware of them
TLG Great Fun
United States

I ran into this same problem last year THREE times and guess what they did it again. It has been almost one year to the date. When I first called them they put me on hold for 10 minutes before I talked to a Rep. She then proceeded to tell me that their computers were in the middle of updating and that I needed to call them back in hours. They tired to tell me that I authorized the charge to my card because I bought from Customer Direct in 02/08, which I DID NOT. So, here I go all over again!!
N  15th of May, 2008 by    0 Votes

Tlg*great Fun - Misty Voegtlin
7675 Oakhill rd
United States
Phone: 740-569-4209

TLG*GREAT FUN 800-242-7771 CT US With Card ************xxxx $15.99. I am so upset... We have to got to stop these people!!
N  3rd of Jun, 2008 by    0 Votes

Tlg Great Fun - Never signed up for a membership
United States

I just recently started to close my checking account and since my pay was directly deposited I left the account open until the next pay came out to ensure it didn't get kicked back and take forever for it to get to me. Well, I left a few dollars in the account and soon found that my balance was -$55.00 thanks to no other than TLG Great Fun phone number 800-290-8603. They have been taking $12.99 out of my checking account since December for a grand total of $90.93 now plus 34.00 for the overdraft. My husband never signed up for the membership and when I called to even see what it was the lady actually tried to sell the membership to me! I guess she didn't understand that I didn't want it and that was why I was calling. It seems like a very sneaky business pitch. I am going to make my husband take care of this one. I will update you and give the outcome. . . which will be in my favor.
A  9th of Jun, 2008 by    0 Votes
I just realized that this TLG GREAT FUN company has been charging my card $12.99 a month since February 2008. I have contacted my card to stop future charges. The 800 # that I see, doesn't seem to get me anywhere!
EVERYONE needs to contact the BBB.
N  12th of Jun, 2008 by    0 Votes

Tlg Great Fun - Why is this still going on?
United States

My complaint now is...Why hasn't anything been done about this to close TLG Great fun? It's not like it is new and it definately seems it is ongoing.

I had the same issue. I tried to call several times from home (this was last year) early in the morning EST. When I called me credit card to complain as well, they tried the number before 10 a.m. EST and did not get an answer. I was immediately credited that one charge and the credit card blacked out any further charges.

My charges came up from an online sale, and pop up. Apparently, I did not check off the box and when I entered my information, it automatically signed me up. I think I was on a shoe site (2007).
N  16th of Jun, 2008 by    0 Votes

San Antonio
United States
Phone: 210-333-7526

Count me in as victims on the scam. I never signed up for anything like that. I'm not a traveler! Never have I received anything in my e-mail or postal mail to acknowledge that I've joined. I'm going to pay a visit to my nearby bank branch today to see if I can get these withdrawals stopped. I hope I won't have to change all of my bank information just to get that done.
N  16th of Jun, 2008 by    0 Votes
A  10th of Jul, 2008 by    0 Votes
i also had a charge placed on my credit card of $119.99 and called the 800 number - this is what happened - i spoke to a lady called VERONICA she checked in to my "account" and she told me that althought i had also previously cancelled my "account" (one which i had never joined by the way )
i had another account -- at a previous address ( again which i had never joined)- which was not cancelled - it was froman address i lived at ten yrs ago -
so i had to cancel that account as well - then she said i would recieve a refund with in 15 days - this remains to be seen -- but i advise anyone caught in this scam to be aware that thier "account" may have been registered at any other address they may have had over the years - this is used to keep the "account" active and then they can charge you from that address--
N  11th of Jul, 2008 by    0 Votes

Tlg Great Fun - Fraud and scam
TLG Great Fun
North Carolina
United States

http://www.greatfunonline.com/ I too had this happen and only noticed just recently. Thing is I didn't but tickets or rent anything from the listed websites on any complaint that I have seen. I found their website and it has an email address. I hope that everyone that reads this floods that email address and hopefully this fraud excuse of a company is shut down.

And unfortunate the only way we noticed was we requested to closed a checking acct and the bank failed to do so. Then we received an overdraft notice and neither one of us had made a transaction because we believed that the acct was closed. My suggestion to anyone with this issue is to file with your bank/ credit card company and close the acct. And notify your financial institution that ANY transaction from this company IS NOT Authorized.
N  15th of Jul, 2008 by    0 Votes

Tlg Great Fun - Unauthorized $11.99 charge
TLG Great Fun
United States

I have already been charged 2 months in a row for $11.99 /month and I have no idea why I am being charged for something I never agreed to or purchased.

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