Wow!! I have no idea who would post the above complaint about Dawn and Nancy because I have had nothing but the utmost success with this Matching Service and Dawn has hit it out of the ball park. I just went out with a perfect gentleman last evening and was pleasantly surprised that he is EXACTLY what I am looking for. Dawn had discussed it with me, created my excitement, and Nancy was pleasant and confirmed all details. Two of my other friends belong to this service with Dawn as their Matchmaker and enjoying every minute of it! I guess there are those with nothing better to do then to try and demoralize others because they are not satisfied with themselves. I believe this company and my Matchmaker has changed my life for the better!!