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Grand Crowne Resorts / phone call not being returned

1 United States

Phone call not being returned I was put in contact with Tracy the manager of Owner Services Capital Resorts ration of how Randy parker told me that he would use my points that I bought and pay off my timeshare in 2 1/2 years he told me he rented out most of my points and that I would receive a nice Jack and what happened is I was notified that no one showed up for the times he rented and I lost all my points he also apparently used my two 50, 000 bonus point certificates also I was told those were not able to be used Tracy told me she would call me back with results I have left her multiple messages and she has not returned a phone call to me yet I feel like I am being led around or ignored and I am getting quite upset I'm not sure if I should contact an attorney or what I am supposed to do at this point

Jul 18, 2017

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