GrabCar / grabcar fare

Hi I am writing to complain about one of your driver named Tay Wee Teng, Louis. Today, 30th Nov 2016 @1.57pm I booked a grabcar using the $8 off "refer to a friend" promo and it actually went through. But upon reaching my destination he claimed for the full amount without deducting the discount and even raised his voice at me. I am only 16 years old and I assumed he thought that he could cheat me as I am young. I didnt question much as he already raised his voice at me and I didnt dare retaliate. I hope you could do something to have this matter resolved. He has a very bad attitude and also a mind of a conman as he isnt honest while doing his job.

Booking id: ADR-[protected]-2-000


Nov 29, 2016

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