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Godrej Refrigerator / Unethical behavior by customer service person

1 India
Contact information:

I have purchased Godrej fridge edge pro single door on 1 November 2015. Last week the fridge cooler door had broken. I immediately called the Godrej Customer care number [protected]. Likewise the lady on the phone filled my complaint with the call number E1110347203 On Oct 11, the same day the technician called and wanted to know about the problem (he never came down to visit) we discussed the issue. After two days I got a message informing me that my complaint has been successfully sought out. No person has visted the broken fridge door Please take some immediate action regarding this issue. Preferably before my warranty period runs out

Mi
Oct 16, 2016

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