Glencara Irish Jewelryhave not received chain that was supposed to come with pendant that was paid for over a month ago

Review updated:

Placed order on July 6th for pendant with chain, pendant arrived with no chain and no expanation was told in email it was on its way July 31 still no chain sent 4th email received response from Katie said it had shipped told again August 13th it had shipped August 16th told by Mari she had ordered one especially for me and it had been shipped and that to make up for the wait they would refund 10% to my paypal account.See Top 10 Worst Companies in Crisfield, MDNo big surprise that hasn't happened and the chain still hasn't arrived, multiple excuses now just being ignored don't have the packing slip or mailing address for them and big surprise they don't have a phone # that goes to aynthing but a message, can anyone help??

Aug 21, 2018
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  • Ge
      Mar 13, 2019

    same experience no arrival

    +3 Votes
  • Fl
      Apr 09, 2019

    Like the person above I too have purchased a claddagh ring from Glencara on March 15th, I have been mailing and ringing non stop and have received a mail that seems to be automated telling me that my mail has been sent to the manager and she will reply soon, I have left countless messages on the phone (that nobody ever answers), in the end I rang consumer affairs to report this company, I have to wait 30 days before my complaint is official, I have since mailed them telling them that I wish to cancel my order, I am really annoyed as I wanted this ring for my girlfriend, who lives in the Philippines and I am flying out there on April 24th, I need to purchase another ring to take with me and then chase up my money in the small claims court when I get back,

    +2 Votes

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