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Resume Writing Rip Off

Complaint Rating:  94 % with 35 votes
94% 35
Contact information:
United States
Don't be fooled by their flashing presentations. Don't be fooled by their claims of knowing how to write resumes. Don't be fooled by their claims that they have "industry experts" to write your resumes. SAVE your money and write your resume yourself and you will get a better resume.
I made the mistake of believing the hype and I paid over $500 to get a totally useless resume that resulted in ZERO interviews, not even a single call back.
They "guarantee" the resumes they write, the problem is it is a false guarantee. They will "rewrite" the resume if you do not get an interview in 30 days. The problem is the rewrites are not really rewrites, they just mix up the order of the same words, in the same old format. They do not have industry experts as many of the statements they make in the resume do not make sense for your industry. If they had a good product, they would give a real guarantee, like a refund. Just try to talk to someone at getinterviews.com to get issues resolved, you are talked in circles. The CEO refuses to talk to clients, as she is too busy and to important to talk to a lowly client.
What getinterviews.com is actually selling is 19th century technology for a 21st century job market. Save your money and go somewhere else.
Complaint comments Comments (16) Complaint country United States Complaint category Job & Career
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Getinterviews.com - Resume writing service


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N  23rd of Nov, 2011 by    0 Votes
Have to agree. They take your money then run and ditch you with a useless resume that is no better than having anyone else rewrite it for you. Don't waste your time or money
D  30th of Mar, 2012 by    0 Votes

As a representative from GetInterviews.com, I’d like to publicly address the sentiments posted here. Firstly, I’d like to point out that we have been in business for nearly 20 years; during this time, we have helped thousands upon thousands of job seekers revamp their resumes, get interviews and finally land that dream job.

Bdelgrasso: I sincerely apologize for your dissatisfaction. As mentioned in my private message, if you could provide me with your name and contact information I’d be happy to reach out and help amend this situation.

Now to touch upon a few things mentioned above:

We do, in fact, employ experts in industries across the board. We have a large team of resume writers with very diverse backgrounds. Some are former recruiters and job coaches, others have worked directly in the fields they handle, too numerous to list completely here, but a partial list includes former attorneys, bankers, sales professionals, marketing executives, real estate professionals, medical/pharmaceutical backgrounds, technology field, and many, many other industries. In addition, our staff writers have more than 10 years of experience to ensure that our clients get the very best resume possible for their particular needs.

As far our guarantee vs. offering a refund: we actually offered refunds at the beginning. However, we quickly learned that some people weren’t being honest with us; we had to stop this refund policy when we discovered that people not only got interviews but even landed jobs while still asking for a full refund!

That being said, we switched our policy to a resume rewrite guarantee; our mission is to help job seekers get interviews and we’d like to do everything we can to help with this. Anyone who utilizes our resume writing services is guaranteed a free rewrite if they don’t get interviews in 30 days.

I hope this clears things up. We have testimonials posted on our website for anyone looking for more information and we can also supply references.

Thank you!
D  4th of Nov, 2012 by    0 Votes
I have recommended this company to two colleagues whom were very happy with their services and did in fact obtain satisfactory employment in a reasonable amount of time.
A  30th of Nov, 2012 by    0 Votes
November 2012 and nothing has changed from the initial complaint. I to paid $495 for the up to date resume writing service, 1 month on in May a rewrite and another 6 months from then and not one interview after applying for 100's of suitable roles. Of course Jasmine is going to have some successful clients, throw enough mud at the wall something will stick.
After rewriting my resume myself, I started to generate some interest from potential employers, funny that 2 of those were companies I had contacted before using getinterviews.com resume with no response.
Seriously, do not waste your money on these or other companies claiming to guarantee interviews after 30, 60 or even 90 days. Get on the web, read up on resume writing and do it yourself, it works and saves a lot of money.
Oh, and if Jasmine wishes to talk to me I would gladly have a very serious and civil conversation with her.
D  4th of Feb, 2013 by    0 Votes
Hi Adi,

Thank you for your willingness to discuss this with us, this time around. We’d really appreciate the opportunity to review your project and amend your experience but it’s hard to look into this matter when we don’t have your full name in this thread. Please reply to my private message with your name and contact information and I will reach out personally to discuss.

You can also visit our Linkedin page to read dozens of real testimonials from real people around the world: http://www.linkedin.com/company/getinterviews.com/getinterviews-53136/product?sort=&start=1&sRevId=

A  16th of Apr, 2013 by    0 Votes
I had my resume written by them and have had no interviews. I have e-mailed lisaw@getinterviews.com several times and she doesn't answer me back with the re-writing guarantee. I am not happy with the service either.
N  22nd of Apr, 2013 by    0 Votes
Hi Bluiblond,
I'm sorry to hear about your unsatisfactory experience! Please send over a private message with your name and contact information so I can look you up and resolve this for you!

I look forward to hearing from you.
N  7th of May, 2014 by    0 Votes
I am following the chain of emails and will test the waters for I do respect that a GetInterviews Representative is taking the time to try and resolve issues on this complaint board. I think that this will be a good investment.
A  1st of Jun, 2014 by    0 Votes
I just received my resume "rewrite" from GetInterviews and was appalled by the grammar, the language used and the complete lack of knowledge about the business world. I have 20 years of marketing experience and would be completely embarrassed to use the resume they provided. There is no way it was written by anyone with actual work experience.

I was swayed to use the service by their resume critique. I'll give just one example of how that critique was not leveraged by their team. They said I needed to use shorter descriptions of the jobs I'd held, followed by bullets of accomplishments. This makes sense. My resume was already laid out this way. When I looked back through my resume, I could see that some of my bullets actually described the job not accomplishments. I could have spent several hours doing this myself but instead decided to let the "experts" do it since it's challenging to rewrite your own resume for the 20th time with a different eye.

I just received the rewrite and was shocked to see that on the first page of my resume was big blocks paragraphs attempting to serve as a job description. Only 2 positions fit on the first page because the descriptions were so long. Who is going to read all of that (which ironically is exactly the language they used in their original critique of my resume which had FIVE positions summarized on the first page)?

This service is complete BS. As is the comment written above. It's obviously written by the company. Don't be fooled by the testimonials on their website or by anything you see written above. GetInterviews is a complete racket. Save your money, your time and your hope for something professional.
D  17th of Jun, 2014 by    0 Votes
Hi mchealy2,

We're sorry to hear about your experience with GetInterviews. We'd like to do some investigation as to what happened in your case. If you don't mind, can you please send us a private message with your e-mail address so that we may look into this for you?

Thanks mchealy2, and looking forward to hearing back from you.

N  1st of Sep, 2014 by    0 Votes
I just received the first email from Getinterviews, after being approached on a job site, about using this service. IF the email is any example of the resume I am OUT...the grammar and sentence structure was appalling...there was zero to no punctuation in the critique, which made it extremely hard to decipher and understand. Capitalizing a couple words, to MAKE a point, is very juvenile. :)

As well I have gotten over 10 interviews in the last 2 weeks from my so called-out dated "functional" resume and I am in the running for 3 positions at this time.

While I appreciate the concept and the potential that may be achieved from getinterviews, initially I am not impressed and after reading comments here...less so!
N  23rd of Sep, 2014 by    +1 Votes
you service is the most expensive, so I assumed it was the best. So why have I yet to have a single interview?. i asked for a rewrite and I received the same resume plus or minus a few words. Guaranteed re-write was a total hoax and shameful. I emailed the person who rewrote my resume, this person was the same person who wrote it originally. I explained to her that i was unhappy about the service and I received no response.

N  24th of Feb, 2015 by    +1 Votes
They wrote my resume about 10 years ago and I got a good amount of interest. About 1 year ago I engaged them again to update, rework my resume. I didn't like it too much, as I believed it was not "accomplishment" driven and missed the mark. But I used it anyway. I have not received any interest in my resume over the past year. I reached out to them again and asked them if they would rewrite (part of their guarantee) and they asked so many questions about where I had applied, that I just ditched the idea of every using them again and did the update on my own. Not worth the money and I had lost confidence in their work.
A  23rd of Oct, 2015 by    +1 Votes
I actually worked for them at one point. I agree they do try to match writer's skills with client's backgrounds. They did when I worked there.

However, what goes on behind the scenes is what really influences the product. When I was hired (the writers are typically all freelance, which is fine), they would pay us $115 to write a resume and handle (for free) any needed revisions/rewrites. That seemed fair, with I suspect the idea being we would try hard not to get to the revisions/rewrite stage at all. And for the most part it worked.

Then business started to drop off, so instead of writing the executive resumes exclusively, we were taking on what the company called "lower level" resumes, meaning lower than CEO level. For those, we were paid $65 under the assumption that they were easier to write. Oddly, I started noticing some of these lower-level resumes were for senior execs. Hmmm.

Then it happened -- we were told one day that the pay was now $65 per resume at all levels. No explanation, just there you go. Your pay has just been cut.

That was kind of the last straw for me, but I will say there were other things happening that had me questioning my relationship with this company. As you know, freelancers are not considered employees. Yet in this company, our "voluntary" status was tested, if not altogether ignored. My manager let me have it for telling her I wasn't going to be in the next day, so hold off on sending anything. I was funneled a good deal of work, so much so that I said "Can you send me less next week? I'm slammed" to which the manager responded by getting upset and telling me I needed to act more professionally and that the owner wasn't going to stand for it. Huh? We were freelance, yet the conditions were becoming more involuntary every day.

Also, we were hired under the condition that we would write, not call the client and interview them or handle any complaints. Then they gave us the option of doing so for a few bucks more (five or ten bucks, I believe) per resume. Then my manager let it slip one day that the owner had told her to "cut loose" any writer who didn't like calling the clients. Then there was mention of weekend work, at which point I decided to run.

We knew what you were being charged for the resume (though they tried keeping that from us writers), and when our pay was $115, it felt like we were respected as part of a team. However, as financial pressures hit the company, we were the ones who made the biggest sacrifices. If your product was substandard, that's why. We were overworked, underpaid, and in many cases expected to behave like employees (and Ms. Benedict is quite lucky no one sued her for benefits, what with requiring people to be at their computers every day and firing people who didn't take voluntary work).

They chased out all the good writers early through the pay decreases, increased demands, and the lack of respect. It's a shame because there was a time I was quite happy to be part of their team. When I left, I felt drained and unappreciated --"Good luck to you" was all the owner said (this after four and a half years) -- but it pointed out why it was a lousy gig.

There are many more ways to get a resume written -- and written well -- and I would suggest you start with a professional writer who charges you somewhere around $300 and will work one-on-one with you. I'm sorry you all had such bad experiences. Know that some of us writers were trying hard, but were fighting an uphill battle.
N  15th of Sep, 2017 by    0 Votes
@tigerlady Can you please tell at least what is the delivery time? I've complete the paperwork they send me and from there no answer. Are 8 days and nothing...
N  20th of Jun, 2017 by    0 Votes
To the commenters here, thank you so much for providing well needed insight! You really helped me dodge a bullet :)

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