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Garmin International / zumo and basecamp

1 Overijse, Belgium


I do not have specific issue to report but I am just not satisfied anymore with Garmin products.

Those last 12 years I had multiple Garmin devices (Zumo, Navigator ...) used for Motorbiking. I have been satisfied for many years but I have to say that I am now seriously fed up with:
- maps update that is a real nightmare
- Basecamp that is the worst route designer tool I ever used
- everything is getting more and more complex and requiring many tools with overlapped functionalities (Garmin Express, Map Install, ...)

In consequence, I am more and more looking at alternatives (map tools on smartphone) with all their advantages:
- easy application updates
- easy navigation tools
- online maps (michelin, google) always up-to-date

It is a pity that a company like Garmin is not able to provide loyal customers with satisfactory products.

Best regards,

Apr 24, 2018

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