Garcia Infiniti / Patrick hornef was very bad sales agent stay away

Albuquerque, NM, United States
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Requested a quote online. Got a call within minutes to explain the process and how to put an order in. Patrick Hornef was good and friendly at that point. Arranging my car pick up was critical and on a tight timeline. Was informed it could be done and I was more than happy with that. Waited several hrs and called back to see if I could get an update. Patrick proceeded to tell me that my order was received but it would take at minimum 1 day to 3 to find a truck to transport my vehicle. Was rude and impatient that I called back so quickly. After the call I called other companies and they said they could find me a car within a few hrs. So I called Patrick back to cancel the order since I was on a very tight timeline. Patrick Hornef was very rude on this call and snarky that I shouldn't expect to be helped on my timeline. He offered no more assistance and hung up very rudely. Patrick Hornef was very bad sales agent stay away

Garcia Infiniti
Garcia Infiniti

Dec 05, 2016

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