Game Stores South Africapoor customer service

I bought lightbulbs that were on special, r50 for 2. The lady at the paypoint let it through for r34, 95 each, although I told her that it is on special. She told me that the discount has been deducted, which was not the case. I struggled for half an hour to get a refund, because of incompetent employees who is not caring about the customer at all. The floor manager turned his back on me and told me that is not his department, the lady at the customer service desk was busy chatting on the phone, and they ran out of refund vouchers. This is by far the worst shopping experience i've ever had in any store. I promise not to ever visit that store again, and will also convey my bad experience with all my friends and colleagues.

Jan 31, 2014

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