Fun Family Rewards reviews and complaints
Charges on debit card
I have been getting a charge of $9.95 on my debit card from Fun Family Rewards which I never signed up for. This has been going on since 9/18/2009. They have been charging me every month and I want a refund for the whole amount because I have never signed up for this. Please advise.
Company Business Name: JC Penny
Country of complaint: United States
Address: Chicago, Illinois
The complaint has been investigated and resolved to the customer’s satisfaction.
Failed to cancel my account and refund the monthlky charge
I requested Fun Family Rewards to cancel my account and send refund in June 2010.
Today October 1, 2010 I received another charge to my Debit Account.
I checked my J C Penney account and have been charged for June, July, August, September, and
October 2010. I would like my Fun Family Rewards account closed and a refund sent...
Ref # P911900K101V436Q L J C Penney Account [protected]
Thank You,
Tim Pearson
Company Business Name: Fun Family rewards
Country of complaint: United States
Address: 8500 Linden Ave North Apt 101, Seattle, Washington
Phone: 2067292653
These unauthorized charges keep showing up on my B of A visa credit card. I think this is a scam. I never signed up with this company and have no idea how they found me. Denise A Sanford
I would like to cancel this special promotions, please.
I have no idea what Fun Family Rewards is. Please take the charges off my card.
i haev charges on my credit card account that I did not authorize.i asked the cie to cancel those charges but it keeps on being charged.I want to be reimburese asap.
Please stop making charges to
my credit card for the so called [protected] membership. I´m hereby cancelling any membership that you could have assumed I have with you.
At Fun Family Rewards nothing is more important than our customers' satisfaction and our Company's reputation. We take pride in researching and responding to customer concerns. If you would like for us to research your concerns, please forward your information, such as name, address, phone number or membership number to us at custrel@aegonusa.com, by fax to [protected] or by mail to 2700 West Plano Parkway, Plano TX 75075.
I also requested my membership to be canceled and it was not. I have been VERY unhappy with the program and can assure you I will NEVER recommend this program to anyone.
Mr. Pearson, an email was sent to the email address on file from our Company answering your questions and concerns. Sincerely, Consumer Affairs
As requested, we canceled your membership and issued credit to your account for the one fee that billed. This credit should appear on your next or following statement.
Unauthorized charges from my account
I can't get charges stopped by this company from my checking acct. I shopped online at J C Penneys. Now there are two different charges coming out of my checking account. Any ideas on how to stop these charges?
Country of complaint: United States
Address: Ohio
The complaint has been investigated and resolved to the customer’s satisfaction.
Get your credit card to give you a new account and close the old one.
9.95 withdrawal
I bought clothes from JcPenny a couple of months ago and now they charge my account 9.95 every month. I didn't even sign up for the Fun Family Rewards. How do I have them stop charging it and get my money back?
Country of complaint: United States
Address: Massachusetts
The complaint has been investigated and resolved to the customer’s satisfaction.
Charging my account for nothing
This is the 2nd time they have started charging my account thru JCPennys coupon scam Without my permission. I am canceling this action again and will be the last time I shop JCPennys on line! Their the problem with this coupon scam !
Country of complaint: United States
Address: Michigan
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized charge on credit card
I noticed I have had a $9.95 charge on my credit card for the last 4 months. I never authorized this. After looking at similar complaints on line, this company seems to be connected to JC Penney somehow. How can this company get away with this?
Company Business Name: Fun Family Rewards
Country of complaint: United States
Address: South Bend, Indiana
charges unauthorised
I used my credit card to buy bedding then I started to see 9.95 / month on my card caring for my mother of 95 years I paid 3 times without looking at my satatement until April I called my credit card & told them this charge was not mine. I put a stop on my card hoping to receive a bew one before ny vacation.I never thought a company of this magntude would do such a thing . My card co assured me my money would be refunded .If not I will wright to the attorney general & put an and to this scam once & for all. Alice Baker
Company Business Name: J C Penny
Country of complaint: United States
Address: Belle Vernon, Pennsylvania
The complaint has been investigated and resolved to the customer’s satisfaction.
FRAUD
I discovered today that Fun Family Rewards has been charging me $9.95 for 4 months on membership that I did not sign up for. I am being told I will receive my refund. It is ridiculous how easy it is for these companies to get your credit card information and charge your credit card without your authorization. I better receive my refund in a timely manner or I will become their worst nightmare!
Company Business Name: Fun Family Rewards
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
please note I just realized your name on my bank statement, which is unknown to me please cancel fun family rewards immediately
I have also been charged for Fun Family Rewards without my knowledge. I am closing out my JC Penney CC. The benefits are not worth the aggravation!
This is confirmation that your membership has been canceled. We have also sent you a confirmation to your email address. If we can be of further service, please contact us toll free at [protected], option 2, via fax to [protected] or email to custrel@aegonusa.com
Your home Please
I can not get into your web site !
My E-Mail= [protected]@comcast.net
Phone #= [protected]
Glenn Cogar
Patricia Cogar
70 Valleybrook Dr. Newnan, Ga. 30265
Please up grade my information or just take me off your membership list and refund any funds we have paid.
Glenn.
Country of complaint: United States
Address: Newnan, Georgia
Phone: 770-304-8761
The complaint has been investigated and resolved to the customer’s satisfaction.
hurtis smith
On 2/17/09 a charge of $9.95 was added to my account...for monthly fees for FUN FAMILY REWARDS.
I have NOT, REPEAT, NOT joined any such plan as this, and resent being
charged for it. The reference # for this charge is: 24692169044000709966802
How can I get this charge reversed?
my email: [protected]@yahoo.com
JC Penneys has a plan with this name...but they do not charge for it at all.
I mistook the charge as being from them...and contacted them to get the
charge removed...but they informed me that THEIR PLAN DOES NOT HAVE ANY CHARGE ASSOCIATED WITH IT.
thanks,
hurtis smith
[protected]@yahoo.com
Country of complaint: United States
Address: 292 beechnut dr, Hendersonville, North Carolina
Phone: 828-890-8316
The complaint has been investigated and resolved to the customer’s satisfaction.