Florida BlueI need my plan to be updated with my newborn added so he can have surgery

T Nov 29, 2017

I am having trouble getting an issue resolved with florida blue and my insurance plan being processed. I am an existing customer that tried to add a new born to my plan. This has been going on for over 1 month now and everyone tells me that they are waiting on another department to do something yet I have paid my premium, I have done everything you have asked and have spend hours just trying to get my new born added to my plan, but no one seems to care enough to get it done. Now my new born son needs surgery and I do not have coverage for him. I need help!

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