Flipkey - Celia B Home 228551 — Tons of Issues With Cabin Rental
I tried to book through FlipKey for a cabin listed under Celia B several times. The first time I booked, the rate was advertised as $521 for a weekend. Once I submitted my payment, Celia B messaged me stating that the rate was incorrect, and added on another $200 for my stay. I explained to her that that was the rate advertised and she should honor the amount agreed to, however she chose to deny my booking and stated that the site wasn't up to date and therefore I needed to rebook and pay an additional $200 for the trip. Even though I felt it highly unreasonable, I had already committed to this trip and was going to take my boyfriend for a Christmas surprise. I tried to pay the full amount again, and had my trip booking denied again for no apparent reason.See the Top 10 Worst Complaints in Big Bear Lake, CA I messaged Celia B several times and she would not respond, so I contacted FlipKey who told me the owners have to accept the payment and they have nothing to do with the response. The whole setup with that site was bad from the start. People don't get back to you, and the owners are pretty unprofessional and rude. Here is her final message to me
Big Bear's Finest Luxury Retreat, Near Ski Resorts
Owned by Celia B
: Message from: Celia B
Hi Jennifer, I'm sorry, but I'm unable to take this booking. I hope you find somewhere else to stay instead. Best wishes.
Totally unacceptable considering I was still willing to pay her escalated rate. What a horrible experience! I would never try booking through this woman again, and the site is also pretty sketchy too!