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FiltersFast / don't buy from them

1 Monroe, NC, United States
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Their customer service is the worst I have ever dealt with.
Ordered a filter. A very simple and an average one, nothing special and probably, not the most popular one. They sent me a confirmation and order details. The email stated that the item would be sent within 2-3 business days.
One week went by and I called to find out the order status and learned that the filter was never shipped because it was out of stock. Unbelievable. No one thought I would like to be notified of it. I canceled the ordered and asked for a refund. Waiting for it to be reimbursed. I hope they won't screw it up.

Ju
Dec 28, 2017

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