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Fallas Discount Stores / refuse to refund

1 United States

I bought 6 shower curtains at the Fallas store in Spring texas off of 1960 and asked when I checked out if I coud return them with receipt if they did not work for me because I was planning to use them for outdoor curtains and did not know if they would be completely right for the job. they ended upo being too short so I went back less than one week later with only one package open and the receipt. At first when i went in they said they didnt do refunds but I could get a store credit or exchange so even though i was running late for work and the line was super long, i went and picked out a few things. After waiting in line and spending time that i didnt have, They refused to give me a refund because when I bought them they were running a home sale and rang up 50% off. The manager was very rude and wouldn't even make eye contact with me. I cannot believe how rude this lady was. She shouldn't be a manager if she cant even look at a customer and come to some kind of agreement with them.

Jun 29, 2018

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