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EZ Saver / Unauthorized charge

1 TX, United States Review updated:

I placed an order for an "As Seen On TV" product and answered "NO" to all other options of additional items and right after submitting the order I checked my bank balance and noticed a $14.95 charge from a company called EZ Saver. I never authorized this charge and contacted my bank immediately. They had me fill out an Affidavit and said they will process and return the amount to my account. In the meantime they have cancelled my card and issued me another one, because they say that once these type of companies get ahold of your card number, they will continue to make charges for as long as they can.
I also cancelled my order for the "As Seen On TV" product.
Don't order from those companies that advertise on TV.
You can usually find the exact same items on Ebay alot of times with free shipping and you won't compromise your card going thru ebay. That's what I did.

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Comments

  • Di
      16th of Apr, 2009
    0 Votes

    I too have been a victim of Easy Saver-EMI. In my case it went on for 11 months without my knowledge. I was deployed with the military and someone else was overseeing my checking/debit card account statements. They didn't realize this was an ongoing unauthorized charges, after I had ordered flowers through "FromYou Flowers.com".

    Though, I see most of the complaints are affiliated with "ProFlowers.com' and their associates. I thought I'd mention that there are other companies that send credit card information to Easy Saver-EMI, as well without authorization. Additionally, I never received any emails or regular mail that I had become a member or authorized the monthly charges.

    After, I returned from my deployment and saw these charges I immediately called 1-800-355-1837 and demanded to speak to a supervisor. Of course, there was the explanation that I had authorized the charges. I stated I wanted to see it in writing for the record. At this point, the supervisor said that wasn't possible. She offered to refund only 6 months and I said that wasn't acceptable and would report this. She then offered the full 11 months refund. I asked for a confirmation to be sent.

    Below is the confirmation sent and will update on this site if the total refund isn't granted.

    ----- Original Message -----
    From: customerservice@encoremarketing.com
    To: XXX
    Sent: Wednesday, April 15, 2009 10:48 AM
    Subject: Credit Confirmation

    Mrs. XXX
    This email will confirm our conversation today regarding the Easy Saver
    Rewards membership. To reiterate our conversation, I have canceled the
    membership and, as agreed, issued a total of 11 refunds in the amount of
    $14.95 back to your credit card account. These refunds have been
    requested today and if you do your banking online, you may see those
    refunds as early as 48 hours.

    If you have any questions, please do not hesitate to contact us.

    Sincerely,
    Missy Baer
    4/14/09

  • Bo
      5th of Jun, 2009
    0 Votes

    I have several unauthorized charges on my debit card.. Two of them are (Shopper 866-920-80?? FL in the amount of $19.95 each)
    Next is...Member rewards 877-207-65?? in the amount of $36.77
    Last is.. EZ saverID05332-8247 877-699-9 MD in the amount of $14.95
    All together that is $91.62 out of my account. I am a disabled widow and cannot afford these charges, please tell me what I can do to get my money back and to stop this from ever happening again.

    Thank you, Bobbi

  • El
      20th of Dec, 2010
    0 Votes

    Anyone in this situation should call Freed & Weiss to join a building class action against the company behind this scam. (It's pretty easy, just call them and tell them your story).

    Trilegiant is the company behind this abuse. They use bogus marketing tactics to get people to unknowingly sign up for memberships and then people are charged every month, again and again.

    (Tactics include pop-up windows during checkout at another site, text messages with fake gift certificates, bogus checks in the mail, and automated recordings when you pay a bill via phone).

    Call Freed & Weiss! Toll free: 866.799.9610. They need to hear from you so that they can move the class action forward and put a stop to this terrible customer abuse.

    Email: info@freedweiss.com

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