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Ever Private Card

Posted:    

I am a victim of this fraudulent company!

Complaint Rating:  52 % with 25 votes
52% 25
2.6
I checked my bank statement when i found that people take 49.95 from my account without my permission my bank give to me(1-866-379-5984)and i called, i was given this website (www.quickcards services.com) NO CLUE. I report to my bank THIS IS FRAUD. I WANT MY MONEY my account is negative now please help us.
Complaint comments Comments (134)    Updated: Complaint country United States Complaint category Unauthorized Charges

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N  13th of Aug, 2007 by    0 Votes

EverPrivateCard - Unauthorized withdrawal!
United States

To everyone that was scammed by EverPrivateCard: There is hope! I received 2 checks – one for the unauthorized charge and one for my 3 NSF fees… so don’t give up. Email them at contact@everprivatecard.com to request a refund... but contact your state Attorney General’s office in your state anyway and place a complaint. You can simply do this by going to your state's site and fill a complaint out online - it takes just a few minutes. You will then receive an email from whoever gets assigned to your case. I want to thank them for working on mine and I believe it is why I got all of my money back. I found out from them that the checks are being routed to Charlotte, NC to a NewDominion Bank - but then to INDIA! They sent a letter to the NewDominion Bank for full reimbursement to me. EverPrivateCard is getting away with this because they have a yes/no option button that defaults to yes on a pop up offer – but they are applying YOUR bank information from your loan application to this offer. You could be clicking on “No Thanks!” and you are still getting charged. They need to be forced to verify you purchased something and give people a chance to say no!… this is VERY bad business and the only way they will stop is if they get enough complaints about it. The EverPrivate Card owner, Jerry Cline (949-388-5530), can put as many postings out there saying they are refunding people and that people should be more careful…but the bottom line is it IS A SCAM to trick people into buying a product without verifying that money will be taken out of someone’s bank acct! All other purchasing sites have a message that lets you know your total purchase, any details and tells you that your bank will be debited for so much. And it asks for you to submit it to accept the charges… is this so much to ask for? No one wants to go thru this mess they have caused… they should be apologizing and refunding all money to the people they have so wrongly affected - instead they are making blaming us. It took hours to change all of my accts to my new bank number and even found a loan company that would NOT change it before my next payment was due and I am out even more NSF fees when it hits my old acct! And I’m out $80 in checks I bought that are now worthless… so stop thinking that people are so stupid and won’t come back after you. So keep up the complaints…it will only help others out there be safe from the scam! Don't let this go unheard from you and everyone they did this to!
A  15th of Aug, 2007 by    0 Votes
I am willing to bet half of these posts in support of the scammers are the scammers themselves.
A  24th of Aug, 2007 by    0 Votes
I had the same issue with this company. The interesting thing is, if you go to their website on the very first page of it there is a statement they will refund your $49.95 if you lodge a complaint and they decide you are correct. However, they clearly state they will not refund any overdraft fees. To me this is an obvious statement they know people are not aware they will be charged a good portion of the time and are not expecting to be charged.

Here's the issue: I was looking for information on line regarding loans, and I erroneously clicked on a link regarding loan information on line. There was some small print that I would be charged $49.95 for the info I was requesting; however I did not see this. These people advertise in the same places as payday loans, credit card offers, and other financial transactions, most of which are probably legitimate. Most people innocently click yes on the offer and never even see the tiny colored print about the $49.95 charge.

In order to charge someone they have to have their account info, so think about it-obviously we are giving it to them or they would not have it. The issue is misrepresentation of who and what they are, and whether they are charging people for their so-called 'services'.
A  24th of Aug, 2007 by    0 Votes
I agree, this is how I got taken for $49.95 and this is also how I got a refund. They WILL give you back the money, but they will NOT refund any overdraft fees. They know most people are checking yes not realizing what they are checking, so in a way it IS a scam. But, they WILL refund the $49.95 if you ask.
N  26th of Aug, 2007 by    0 Votes

EverPrivateCard - Unauthorized withdrawal!
United States

I never signed up for everprivatecard. I denied the offer online however, a few days later $49.95 was debited from my checking account. I tried to get a refund numerous times, but no one responded. This was back in May and I still do not know if I will ever be refunded the money. Everprivatecard has a website that is no longer available. Be aware of this type of fraud. I am still being debited $9.95 each month which is somehow related to this card. I have had to change banking accounts and have had to pay numerous bank fees related to research on this one company. Please be cautious when giving out bank information online.
A  26th of Aug, 2007 by    0 Votes
I have been trying to get a refund since May. No luck!! I never signed up for everprivatecard. I didn't even take out a cash loan that day. It automatically took out the money from my account. I have tried to call, I tried to email, I tried to log on everprivate. No one ever responded back. I now see they no longer have a web site. Maybe, someone, somewhere, got wise and put this company under, way under.
A  27th of Aug, 2007 by    0 Votes
MY ACCOUNT WAS OVERDRAWN ALSO AND NOW I TRY TO CONTACT THIS COMPANY AND THEY NO LONGER EXIST!
A  30th of Aug, 2007 by    0 Votes
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E. If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!
A  6th of Sep, 2007 by    0 Votes
My son ordered Scrubs, for which he paid $165.00. We received the discs only to find they wouldn't work. We were also told that we would get a prepaid envelope in which we could return this for a refund. I suspect this is never going to happen. Also tried calling but to no avail. I am fuming that these people can take advantage of innocent people and am determined to see that they are caught and this scam put to an end.
N  13th of Sep, 2007 by    0 Votes
On 6/30/2007, EverPrivateCard took away $54.95 from my checking account, I need to know what was that for? and I need to know, in details, what source(s) provided everprivatecard with my personal infomation and financial information that EverPrivate Card could get money from my Bank of America Account, and if they buy such information, who sold it to them, and I need to know all the individual names of the person(s) responsible for everprivatecard.
N  22nd of Oct, 2007 by    0 Votes
I too have been had by TVaddicts I bought the mini series Centennial for my dad the cost was £131.24 English pounds that was in December 2006 still waiting for a refund. Have contacted Trading standards nothing they can do as it isn't an English based company. My credit card details went through a company in Tel aviv Israel which sounds dodge. Think I can say goodbye to the money.
N  24th of Oct, 2007 by    0 Votes

TVAddicts - Unauthorized withdrawal!
United States

I contacted them about my Muppets DVD boxed set. I bought it at dvddonkey.com. (they go by many different names and they keep changing them)
They charged my card over $100.00. I contacted them through the live chat AFTER trying the 877-7-TV SHOW (joke) and the 877-TV-SERIES. "Marie" answered and here is our entire conversation:

Please wait for a site operator to respond.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.
You are now chatting with 'Marie'
Marie: hi
Marie: how may i help you?
you: Hello?
you: Hi I just read two recent complaints stating that this company did not deliver over $1000 order and that this company is fake What type of information can you provide to me, ie where they are actually located, phone number, etc.
you: I placed an order earlier this month and now I am concerned.
Marie: our contact number is 1-877-tv-show
Marie: we been in this business for more than 4 years now (at this point I was getting concerned due to the grammar here..."we been in this business...?? yikes)
Marie: i dont think we're going to be here until now if we dont provide good customer service
you: is there a way you can check on my order
you: i am only checking because my husband is a police officer and he is mad that i did this on line
you: he said there is so much ID fraud
Marie: well we cannot please everybody, maybe our competitor is doing all this stuff
Marie: we just want to continue providing our customers what they need
you: can you check on my order?
you: and i thought the site said the number is 877-tv series
Marie: that's our other number
you: can you tell me about my order please
Marie: what's your transactin id
you: plus 877 tv show doesnt equal enough numbers
you: my husband is getting the print out for my id number
you: believe me i will file charges if this is fraud
you: why did you give me an incomplete phone number?
you: hello?
you: hello?
you: hello? (after waiting several minutes...)
you: Well well well
you: that's fine
you: thank goodness we are so close with officers in the fraud and forgery department
you: i have recorded this entire conversation
you: i want a call back within 24 hours with an date of delivery of my dvd set
you: You can find my order under Aimee AXXXX
you: along with that you will locate my phone number
Chat session has ended.
And I was "hung-up" on basically.
Does anyone know where they are located so we can contact the fraud and forgery dept? Please respond to my comment. This needs to be stopped!!!!

Got ahold of Karen (1 0f the 3 fake customer service reps of Marie, Karen or Jen) and she would not give me any info on where they are located except for Miami, FL (yeah, right).

I filed with the Federal Trade Commission on line, you should too at:
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_SUBMIT_FLAG=Y
A  28th of Oct, 2007 by    0 Votes
Yes has to be a scam and too bad we can't find the s*ckers!!! I ordered Remington Steele Shows and yes they have my money and no sign of any DVD's. After reading all the complaints guess I might as well kiss that money goodbye. They answer emails promptly but guess that means nothing. Wonder if the site's like google and yahoo search, etc. might be the ones that need to take a look into it and at least take them off their search sites...
N  11th of Nov, 2007 by    0 Votes

EverPrivateCard - Unauthorized withdrawal!
United States
everprivatecard.com

everprivatecard tried to collect from my bank 54.95, causing a 27.61 od and the 27.61 nsf in the same transaction. then they did collect 54.95 from my checking account at boone county bank in columbia mo 65203 and i was charged another overdraft fee of 27.61. i want my money back. this caused an extreme mess of my account and i had alot of od and nsf charges on checks that should have been paid. Please reply to me asap about refunding my funds by certified check or draft as this has caused the bank to close my account and it made a complete catastropy of my life. i am totally disabled and i only get 800.00 monthly which is quite a strain. i don't even know how they came about this or who they even are, but i know i have not received any compensation or product, etc. for this fee. please email me and i can prove the transactions if need be.
A  4th of Dec, 2007 by    0 Votes
BE VERY, VERY, VERY CAREFUL. TV Addicts and DVD Donkey are ONE AND THE SAME group of lowly criminals. They are so jockishly reckless. They don't even care to change the format similarities of their websites. Why? because they know that there is a larger number of people looking to stretch their money versus the vigilant ones. If you were caught in their trap there might still be time. Call your Credit Card company immediately and tell them to cancel the bogus transaction.

Here are some clues to note when using online ordering systems:

Number 1 clue: Always watch for the "http" on the address bar to change to "https" when the ordering starts. ALL legit sites display this secure socket layer feature. An example: Three Christmases ago, a seller of luxury wristwatches advertised with high frequency on several,widely circulated business magazines. I almost ordered via their online system. When I was trying to order, their constant and over hyped assurance of their order security caught my attention - just like the way DVD Donkey did it. But instead of impressing me, my attention was taken to watch their "http:" closely. It never changed to "https:" -- That watch seller is now gone, and I've never heard of or met anyone who has ever admitted to purchasing any of their fine watches. Years later, I've forgotten the watch people and ran across TV ADDICT and DVD Donkey. I tried both because I was lured by the great prices and my own personal greed. I started to fill out the order forms and started to feel a bit weird about their format. But after clicking on "submit" and waiting for the next window to appear, I was actually watching the little window where the "https://..." should appear. It didn't. Several things appeared and that's when I realized that I was almost had by an internet crook! --- visions of the wristwatch scammer flashed before me!

Clue Number 2: Always look for stolen popular graphics. In DVD Donkey, as soon as I got the new window, staring at me was Donkey's face telling me, "I GOTCHA! YOU ARE AN ###!" A cold chill ran down my back. I just realized, "Oh ###!" If this site was legit it won't bother to spend hundreds of thousands of dollars to commercially license a character like "Donkey" from a multimillion dollar movie franchise like "Shrek." It's just not proportionate to the effort. This is a stolen graphic! Ergo, this is a site owned by criminals who are at present committing an act of felony, namely on me.

Clue Number 3: How can a legitimate site get their numbers soooo screwed up and not mind it? Unit cost $299.00; Amount $148.99; Shipping $ 28.78; Total $148.99; Tax 6.99; Total 148.99. If you want to make crime a career, jerkwad, you have to get good grades, at the very least, on - arithmetic. We're not asking you to do Differential Calculus here, you know. Geez, even Joe "Bananas" Gambino knew how to use a slide rule, balance chemical equations and diagram sentences. Idiota!

Clue Number 4: It's the old, corny adage quoted by everyone from She Who Must Be Obeyed to He Whose Name Cannot Be Used To Name Cute Fluffy Things- "If it's too good to be true...."
A  21st of Dec, 2007 by    0 Votes
I ordered a video from DVD Donkey on November 26 2007- but got suspicious when the promised confirmation email didn't come within a few days. Fortunetly I had saved a copy of the confirmation screen that came up when I ordered, so I wrote them an e-mail (although I had to figure out adding ".com" was the correct ending for the address). I did get a reply to that from TVaddicts.TV, saying it was on backorder. I wanted it for Christmas, so I wrote back twice to them asking to cancel the order, they never replied. Finally when I called the number on the info I had saved from the website, the intro recording said it was DVD Avenue, and the salesperson barely spoke English. She did find my name in the system associated with my oreder #, and promised a credit would appear on my card account statement. When I asked her why the company went by so many names she said she wasn't allowed to answer that, but assured me they were a legit company (right!, thou protesteth too much). When I called my credit card company they did not show any charge on the date I made the order. To be safe I cancelled my card and ordered a new one. Ugh!

Clue number 1: too good to be true prices!
A  28th of Dec, 2007 by    0 Votes
I'm embarrassed to say I, too, have been scammed by these folks. I'm normally one of the most security-conscious people around, particularly when it comes to on-line activity, but I got sucked in by these folks. I ordered 2 different boxed sets as Christmas presents but -- you guessed it -- nothing was ever shipped. My payments were processed but nothing was shipped. My phone calls went only to voice-mail and were never returned. My e-mails likewise never received a reply, not even my latest one where I have them 48 hours to respond or I was pulling out all the legal stops I can muster (I can muster quite a few, frankly).

The one bright note in all this is that I just spoke with my bank. I had billed these 2 orders to my debit card, which does have fraud protection. I will be getting reimbursed for the 160 dollars, and my bank will be getting it by -- and I love this -- taking it back out of that company's account.

The bank doesn't get involved in any potential criminal reports, but we as consumers can and I recommend that everyone here with similar experiences do the same. I've already started that process. This constitutes wire fraud, making it a Federal offense.
A  3rd of Jan, 2008 by    0 Votes
I received a "bootleg" copy of a boxed set of the old tv series, The Fugitive. To make a long story short, every disc I've tried to play so far has been flawed, to the extent that at least one full episode on each disc will not play! Poor quality in buring the taped tv show to DVD and no response to two telephone calls and one e-mail to the company. It was purchased from DVDAvenue.tv and or tvaddicts.tv. Both companies, and others I understand, are one and the same.
A  8th of Jan, 2008 by    0 Votes
They are in Canada and are under investigation by the RCMP. They go by several different business names. I went through the same thing as all of you. No answer on the phone. No answer to my emails but I did have many online chat conversations where they kept telling me they will credit my account and they never do. When I try to get manager information they end the session. No recourse from Bank since too much time has passed.
A  11th of Jan, 2008 by    0 Votes
Thanks to all of you for your postings and your info about this company. You have saved me from ordering from this ###, eh scam company. I was considering order a DVD set, but googled the company name and found your list of complaints. Thanks again!

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