The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Equifax / terrible company

1 United States
Contact information:

I signed up for equifax credit watch. I specifically asked for one month only. I was not told that I needed to call to cancel. As soon as I found out that I was charged a second month, I called to cancel and was told that I was going to get a reund. Months passed. I did not see any refund. So, I called again. And was told that they cannot issue a refund because there were no 'notes' and the calcellation was after 24 hours had passed. As a result, I paid an extra month I did not even use.

Be aware consumer, equifax is making money from you without telling you the proper information. They will set you up on monthly billing without telling you that you need to calcel. And the 24-hour time limit is ridiculous. How would you know that it is within 24 hours when they do not even let you know that you have been charged a second time!

Cr

Post your comment