Enterprise Rent-A-Car reviews and complaints 1
View all 923 complaintsEnterprise Rent-A-Car - car rental doesn't care
I have a close relative who is very physically and mentally ill. He is checking himself out of intensive care against doctor advice and doctors state he should not be driving because he is a danger to himself and others. Enterprise refuses to take his rental car away from him because they are afraid of a lawsuit. They couldn't care less about the danger they are letting out on the road. Enterprise is a perfect example of corporate greed that does not care about the safety of others.
The complaint has been investigated and resolved to the customer’s satisfaction.
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haha, good point tyguy!
Why don't you take the keys away you dolt? You cannot, with out probable cause, retract a leased asset. Please don't pass the buck on a company and do your part as a family member.
Do you have a doctor's note? If not, they have to believe he's using the vehicle properly.