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Empower Insurance / Auto insurance - non existent customer service

1 Fort Worth, TX, United States
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Most worthless insurance company i have ever dealt with!
No customer service of any kind!

They may have cheap insurance, but if you are wanting an insurance company that is professional and has competent employees and actual customer service...Go someplace else!!! This is not that kind of company!!!

I had a claim for hail damage on my vehicle, which took me literally a year to file a claim on, because nobody would give me any help!!!

When i moved it took months and months and months of getting them to update my information to my new address!

You are much better off going to another company that charges a little more...This company is nothing but a sham, a scam, and a complete waste of time and money!!!

Apr 11, 2016

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