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Armani Complaints 74

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1:29 pm EST
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Armani chipped on purchase

Purchased a watch from Regent Street London store came home wrapped it for Christmas without inspecting the item, Christmas day the watch was given but was to big so when the shops opened we took it to get a link taken out, the man noticed a tiny chip which was missed, my son took it back to our local store where we were informed that they thought we had done the damage and gave us a mail bag to send it away, obviously not happy with this outcome I called the manager who asked me to call the store I purchased it from, he told me he looked at the cctv which proved nothing and said about me taking the link out, absolutely appauled that a huge brand cannot offer to replace the item and are really accusing you of lying about how the chip occurred . The watches are made by fossel and branded Armani so that is the get out for them to wash all responsibility of the goods. Discusting behaviour for such a big brand that's seems to have a little customer service.

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8:52 pm EST
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Armani helping returning foreigner

Same thing happened 1 hour ago in Nov. 30 2014 Kaohsiung Taiwan. This Cino Ferrare, Itilian, showed me his passport and he said he need NT$ to pay for car rental and leave Taiwan. I paid him 10, 000 NT$ for his need and he gave me this 4 jackets. When I came back to seach Emporio Fashion and found out so many scams around the world.

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1:23 pm EDT

Armani don't give money to some unknown guys

Oh, crap I recently had the horrible situation. I was in Singapore and one guy came to me and told that he ran out of money and he offered me his Italian Armani jacket. He showed me that it was real leather and asked for 2, 000. He told me that he would contact me within 2 days and would return money, but I would give him this jacket. I gave him $1, 300 and my email, but of course it was scam. And this guy never contacted me, but I thought that he needed my help. Be careful and don’t provide money to the strangers.

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Armani beware - antonio d, managing director in emporio armani collezione

He is in Downtown Toronto now! still (Widmer and King Street )
Fake name: Antonio D.
Car: White Mazda SUV - Rental
Plate: Did not see unfortunately

One of Complaint said.
"The story is always the same: He is an Armani Managing Director, with fake business card, and is leaving for Italy... Asking in Italian for indications to the Airport. He doesn't want to take the jackets with him coz he will pay duty at the border. So he gave them to me and asked if I could give him some money so he can buy an Ipad for his son at the airport.
I have reported the guy to the police. They are investigating... Hope they catch this ###!"

I just got ripped off from him.. about 2 hour ago. I was very suspicious.. but he is like crying and desperate that his credit is full but he had to go back to Italy by tomorrow.. The story is pretty much same as above, , Hey guys dont, dont be soft to anyone who shake your heart on the street.. I suddenly thought like I have been too tough to people I randomly meet on the street.. and I got ripped off. I really hope these types of spam artist get caught soon..

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Zhe xili
US
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May 21, 2025 11:54 am EDT
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Be cautious guys, hope anyone who read this thing can be out of the scams
It is the same story and happens over me at 12 May, 2025, in Manchester, 800 pounds fraud and in cash. he parked his black SUV at the roadside nearby the entrance of Gay Village, I passed through him and he just called he wants to help, and asking for the road. Remainng part of my story is exactly the same, no wifi, no money, fake clothings and givng them to me by just could not pay for the tax, showing his photos about "family" to me, ask me to help him pay for the renting, guaranteeing me he would pay later, endless promises. Finally, I am really be sorry for myself that I gave him the money.
Just being watch out for those people asking for the cash and do not presenting the ID or something equivalently of themselves with photos, if one criteria they do not match, do not borrow them the money
One thing is extremely disgusting is that he swore using his family not himself.

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Zhe xili
US
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May 21, 2025 12:05 pm EDT
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Replying to comment of Zhe xili

One more thing I had to mention is that this person he said he is italian and form Milano, and his outfits compared to the photo that users posted several years ago is more clean, with suits and short haircuts, and also he had a partner with a longer and narrow head, roughly the same height and they were all about 5.74 ft.
Addtionally, the the name of those clothes of him "emporio collection Milano".

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Khotan
London, GB
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Nov 23, 2024 12:02 am EST

Hey guys, met this guy yesterday afternoon in Bloomsbury, London, near UCL accommodation hall (garden hall). Really regret not seeing this page earlier as he scammed me £1000. I have reported to the metropolitan police

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bvbarsenal
US
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Jun 07, 2024 6:43 pm EDT
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Just met this guy in NYC, around Columbia University.

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bvbarsenal
US
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Jun 07, 2024 6:46 pm EDT
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Replying to comment of bvbarsenal

I smelled the scam when he mentioned those clothes, and became certain when he couldn't pronounce maison kitsune though claiming he was some sort of expert in fashion.

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AbdelLeinster
Dublin, IE
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May 21, 2023 10:59 am EDT

Red FLAG!

The emporio Armani guy is in Dublin!

He asked me for direction to Airport and bla bla bcz of duty free and he is italian and needs to travel to airport.

He showed me two aramni watch for €700 each and asked me for €300 for both.

I said I don’t have at all as I spend money for rent. He asked me how much I have. I said only €50… he asked me which one do you like to buy for €50! Lol

I refused and I said sorry I don’t want it.

Once I left I typed emporio Armani wach scam on Google and thanks god I find all the information here!

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Luke Azh
US
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Jun 19, 2023 7:08 am EDT
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Replying to comment of AbdelLeinster

Hey I got scammed by the two of them back in 2021 and I lost over £2000. I have the pictures of these two as evidence and my bank history. Would love to discuss this further! They need to be in jail for this

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kaiwei Zhang
US
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Mar 17, 2023 6:01 pm EDT

And he try to delete his information, but I still remember the transfer card detail. here is his card information:Agostino Silvestro,sort number:23-14-70,account number: [protected].

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kaiwei Zhang
US
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Mar 17, 2023 5:37 pm EDT

He is in Birmingham today, and drives a white suv car. He ask me for help, and fraud me 4600 pounds,(3 iphone and cash), please be careful, and what should we do to keep the bank and mobile safety? he have touch my phone for google map, so maybe he knows my bank card details.

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shuichi pen
US
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Jan 13, 2023 10:23 am EST

He's in Manchester today. Near gay's valley. I got scammed and I thought it's too late to see this.

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潘家鹏
US
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Sep 26, 2022 9:12 am EDT

It just happened to me today, I'm in Glasgow around the university. I trusted him and lent him 3000 pounds and he also showed me this fake business card, when I went back home I just found out he had changed the clothes, I guess I can't get the money back, hope no more people get cheated.

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Wesley Chan
London, GB
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Jul 16, 2022 11:57 am EDT
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This just happened to me on 16 July 2022, he approached me near British Library, wanted help with direction, and then offered some 'luxurious clothes' as collateral to borrow some money, i gave him 2000 pounds and i took a photo of his car plate, but then he deleted it when i gave him my phone to type down his personal details, i know in retrospect i was so dumb but please just be vigilant, when somethings are too good to be true it'd probably is, just think twice when any stranger ask you for money, i rmb asking him to take a photo but he gave some excuse like losing his job, the money is probably gone but hopefully anyone reading this can avoid the same mistake

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潘家鹏
US
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Sep 26, 2022 9:20 am EDT
Replying to comment of Wesley Chan

Too late to see this post, I found this post after I searched for his email online, FK, I lost 3000 pounds, and now his around Glasgow. I don't think I can get the money back, guess I can only take it as a lesson.

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Crog
US
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Jul 12, 2022 5:07 am EDT

Yesterday 11 July 2022, he was operating in Richmond, SW London. He's quite convincing, very friendly and complimentary. Fortunately I was in a hurry so not inclined to listen to the full spiel. Driving around in a small blue hatchback. Same story.. on his way to the airport, sat nav not working, a director of Armani in Milan and Dubai. Samples in the back which he gets taxed on if he takes them back to Milan... blah, blah.

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8:00 pm EDT
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Armani scam

I was filling gas up in my car and this guy in a MBZ SUV pulls up and asks me for directions. I tell him the directions then he says I am so nice and he has this beautiful leather coats that he will give me because he was doing a Fashion Show at the convention center. He had a poassport out thick Italian accent which I thought might be fake. He was telling me I could have them then he said he wanted to buy souviners for his family back in italy and needed money. Was a total scam artists watch for them and the coats are too small and cheap.

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auraaura
dubai, AE
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Feb 15, 2023 12:53 am EST
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Good morning

A not long time ago I bought a set of 3 t-shirt for my son 1 year old in a shop in Dubai. All shirts have been washed before wear. The one in white ( picture attached ) is defective.

Just after wearing I found out the 3 holes in the closure buttons … currently the other two are not damaged … really disappointed not really should happen with Armani.

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1:25 pm EDT
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Armani poor quality perfume

my boyfriend has bought me armani diamonds since we met 5 years ago, and since then the perfume has always been of good quality, by that i mean when wearing it it lasts longer than several hours, but since the last bottle he bought me, from debenhams this year, 2012 ive put it on and within a hour you can no longer smell it. I understand that we are in a recession, but there is no need to spoil a good product, Its far better to just put the price up rather than losing a customer totally, as you feel like the perfume you are buying is a knock off, and not the real thing! Ive told my boyfriend not to buy it again, its a waste of money. I do hope this is not going to be the new thing to make more money buy giving less,

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8:33 am EDT
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Armani mechanical watch that keeps breaking

In December of 2008 I was on my honeymoon in Venice, and decided to purchase an Armani mechanical (automatic) watch. It was quite an advanced unit with day, date, month and year all included. Also included was a 2 year international warranty, rather important since I live in japan.
Upon returning home, a few weeks into January, the problem showed up. Over the course of a day, the watch would gain five minutes. I took the watch to the Armani store in the city I live, and was told that since I had purchased the watch overseas, they were unable to do a straight exchange. However, the watch was covered by warranty and they would ship it no charge to the service center in Tokyo.
About 10 days later I received my watch back in the mail and I seemed everything was fine. However, approximately 3-4 months later, the problem cropped up again, exactly the same. I once again took it to the store, heard the same story, all very polite and apologetic in a good Japanese service kind of way. This time however when I got the watch back, the strap was not correctly put on. Once again, back to the store, more profuse appologies and assurances of dealing with the problem. A few days later, the service shop phoned and said there would be a charge to fix the strap, which wasn't covered by warranty. I explained, once again, the situation and was told as a "special service" here would be no charge.
At this point a rather sad pattern emerges; 3-4, then 4-5, finally about six months later, the same timing problem came up. And each time the store staff would apologize profusely and assure me that *this time* they'd finally get it right. The last time was in November 2010, one month before the expiry of the warranty, and I expressed my fears to the staff, namely that they hadn't been able to fix it the previous 4 times (plus one time to fix their screwup), why should I trust them to fix it this time, and what assurances did I have that the problem wouldn't return after the warranty period.
Like clockwork (at least not Armani clockwork) my watch returned a little over a week later and seemed to be working fine. Then, in January this year, 2 weeks after the expiry of the warranty, the dial indicating the day of the week fell off. At this point I was tired of dealing with the store staff and decided to write to armani's customer support. I explained the troubles I had had for the last two years and asked them to please take care of it. The reply I received bordered on insult; this address was for service issues related to the online Armani exchange website, please direct your concerns to he regular Armani customer service.
It has been six months since that particular exchange, and 8 months since the last failure, and once again the watch gains five minutes in a single day.
For those that have read this far, I commend you. Let it serve as a cautionary tale.

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Armani fake jackets

Hello everyone, my parents are Italian in Montreal, Canada and this guy pretended he was a long lost relative in the USA! He said he needed $2000 and he asked my parents for help...for compensation he left 8 jackets either Emporio or Andrea Ermanni...I thought the jackets were stolen but real because the tags were cut off...now I found this site...wow this guy is a [censored]...the worst part is my parents went to the police and they said there is nothing they can do!

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Pinkreutz
IT
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Oct 31, 2014 4:37 pm EDT

La descrizione di quest'individuo com'è? Ha colpito ancora

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Annamaria Siciliano
IT
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Apr 18, 2013 5:08 am EDT
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Hello, I am a girl ITALIAN, I was looking for news on this company unknown to me of jackets! just last night the same thing happened to my dad! this gentleman has passed off his old colleague, of which my father did not remember it on his face and his data but not to make a bad impression he pretended to remember! he told of his experiences, said that his wife is a fashion designer of this big fashion company "Andrea Ermanni / Emporio" and in the end he paid tribute to 3, which he declared at a price of € 2, 000! my dad asked only the cost of VAT! nearly 500, fortunately dad had not much of a cash in his wallet, so naively left him what he had at his disposal! All this happened at a shopping center in the province of Bari, so I guess or is a crook who travels the world, or is it a real chain!

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10:16 am EDT
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Armani skin reactions

Does any one have the email address for Armani customer services? I have had a severe reaction to the above product and I would like to discuss it with them

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9:21 am EDT
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Armani fake suits and jackets

I was approached by an Italian guy in the car park of Ikea, S S los Reyes, Madrid. He told me the same story as previous complaints... On his way back from a trade show and had some samples that he was looking to sell me very cheap. He did not say that they were Emporio Armani, but just that they were good quality. And strangely enough they were all my size "58"(XXL), that surprised me a lot !
He wanted to sell 2 suits, 5 leather jackets, 1 cashmere coat, 2 shirts and 2 jumpers for €700, -, but got it all for €400, - The suits and jackets are very nice, even if they are fake. So if they do not "fall apart" tomorrow, then I do not feel too bad about it.

BUT BE AWARE OF FAKES IN MADRID AS WELL !

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SAM - Saudi Arabia
SA
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Mar 11, 2013 5:17 am EDT

Guys I met the guy yesterday...in Riyadh Saudi Arabia

exactly the same story as the one of tomatoes above, I got three Emporio suites and one emporio jacket for 2000 SAR ( he was asking for 3000) so we are talking on almost 500 USD...I think they are good and fits with me size 52 ...

Let's wait and see if they will fall apart or stand good...

Take care guys

Sam

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Tomatoes
--, US
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Apr 11, 2012 6:23 pm EDT
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Dubai
I also got conned by this artist in Dubai! I've done quite a lot of research on the web and found out a lot about it!
It's not 1 person operating alone, there's a gang of 20 to 30 people operating this scam in the UAE for the past 6 years (members of the Mafia). They are originally from Naples, holding fake identities/addresses and they've been searched internationally as they have criminal history in other countries where the scam reached higher levels. They remain in the UAE due to a lack of extradition treaties. This is just one of the many italian organized crimes that have been operated globally.

Organized Crime is nowdays the biggest business in Italy according to the Confesercenti authoritative report, it takes about $250 million/ day from retailers and businessmen. The UAE is an important crossroads for business, and as result, also for crime. These gangs normally mantain legitime business holdings worldwide that are offen used as a cover for their criminal operations.

Be aware of this scam! His name was Gaetano which is associated to a range of other scams worldwide. These people are extremely skilled and enjoy taking honest money from others! The best artists wear suit and tie, and the funny thing is that I recently saw the same guy on a maserati!

CHECK OUT THESE LINKS!

http://www.youtube.com/watch?v=5aSSzZv5d60

http://www.youtube.com/watch?v=uCYtpaO6MMA&feature=relmfu

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3:46 pm EDT
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Armani fake products

A fcuking ### Italian has sold me some Emprio suits an jackets. He said he's heading home to Italy after a trade fair and he has some with some samples, which he doesnt need. He even showd some catalogue.
I shoudl have been more wise...

He offered me 2 coats for free, if I buy the suit. I chekced the quality, which was not too bad, but I havent checked the branding, and the the overall outlook. That was a huge mistake.

I looked for some other coats and jackets, altogether 2 suits and 4 coats, so overall 370euros have gone. Hopefully I can backup some by selling those to someone.

Learning: DO NOT EVER EVER EVER buy anything, which looks VERY VERY VERY good. That IS THE TRICK.
Especially DO NOT BUY ANYTHING on the street. Buy Emporio Armani in the shop.

I wish to that Italian ### to spend all that money to his childrens' useless chemotheraphy.
Ive never beaten anyone yet, but now I feel, I could kill him now.

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jjason 135
US
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Nov 20, 2019 3:44 pm EST

Same thing happened to me I. New Jersey but as soon as I told that I had no money he just drove off not asking anything else, probably because of the fact there was a cop car right behind us and we were right infront of a police station. I am certain the the cop car would have gotten the license plate number from his car with the front camera if I do need to report this

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ParisRome
US
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Feb 25, 2019 9:42 am EST

I just had the same experience in Paris. I was tired and late for a train. I just wanted to get rid of the guy. I must admit he's clever though. I'm having the jacket looked over by a fashion designer friend tomorrow to see if it's worth anything.

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toto192
US
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Jul 06, 2017 2:02 pm EDT

Exactly the same story just happened to me in Paris, France. An Italian guy in a car seems to ask for directions, and then told me he was leaving the fashion week, having spent all his money partying, his credit card was blocked and he needed money to buy fuel to go back to Italia. He was very friendly and I didn't see the scam coming. He said he could give me for free what ha has left from the exposition, 3 jackets. i didn't care, so I proposed to help him for free and he would pay me back once at home. I ended by giving him 100 €. He still insisted to give me his ugly jackets, this made me think he was a good guy, until I found those posts...

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Brianrosarito
US
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May 20, 2016 6:31 pm EDT

A guy is running around Rosarito Mexico definitley Italian has a strong accent. He is offering these jackets but first asks where the airport is. He got me for about $140 for 3 jackets. Not too bad. Could have been worse because he showed me an invoice that the retail was about $1000 each. Not true. O well. He likes to hang out at banks and wait for someone coming out.

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gang jian
US
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May 01, 2016 4:25 pm EDT

Is a liar European accent 40 years old Northern Boulevard & 160 st in Queens, New York in the parking lot,
1 to the airport road,
2 Take clothes,
3 into money.

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Papadelta2005
Abe, GB
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Nov 02, 2013 5:27 pm EDT
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I had this experience in London near the Heathrow airport. I've attached the passport picture and details. After reading all these posts, it may not be genuine but it's better than nothing.

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Tomatoes
--, US
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Apr 11, 2012 6:33 pm EDT
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Dubai
I also got conned by this artist in Dubai! I've done quite a lot of research on the web and found out a lot about it!
It's not 1 person operating alone, there's a gang of 20 to 30 people operating this scam in the UAE for the past 6 years (members of the Mafia). They are originally from Naples, holding fake identities/addresses and they've been searched internationally as they have criminal history in other countries where the scam reached higher levels. They remain in the UAE due to a lack of extradition treaties. This is just one of the many italian organized crimes that have been operated globally.

Organized Crime is nowdays the biggest business in Italy according to the Confesercenti authoritative report, it takes about $250 million/ day from retailers and businessmen. The UAE is an important crossroads for business, and as result, also for crime. These gangs normally mantain legitime business holdings worldwide that are offen used as a cover for their criminal operations.

Be aware of this scam! His name was Gaetano which is associated to a range of other scams worldwide. These people are extremely skilled and enjoy taking honest money from others! The best artists wear suit and tie, and the funny thing is that I recently saw the same guy on a maserati!

CHECK OUT THESE LINKS!

http://www.youtube.com/watch?v=5aSSzZv5d60

http://www.youtube.com/watch?v=uCYtpaO6MMA&feature=relmfu

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KZee
Sunnyvale, US
Send a message
Feb 26, 2012 12:30 am EST

Dear Peter2,
I thoroughly agree that one should not buy on the streets. After all, the merchandise may be hot and stolen material. This same person showed up in San Bruno, California, USA, around two weeks ago, by a thrift store which sells for a large non-profit group. He was on to me about the same as he was on to you in 2010. I told him I had no money, yet insisted in getting his business card to do trade with him. After a lot of fiddle-faddleing, he gave me his card. Here is the info. as printed on the card,
E.A. collezioni
Emporio Italian Fashion
Nino
Fashion Designer
Via Monte Napoleone 1
Milano, Italy 00130
Office:+39-[protected]
Fax-+39-[protected]
ea.collezioni@hotmail.com
www.ea.collezioni.com

He seems to be the kind of person making bad name for the Italians and their fashion industry. Hope the information helps.

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Cathy Kimber
Rickmansworth, GB
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Feb 23, 2011 5:40 pm EST
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The same thing has just happened to my husband yesterday in the centre of London! Same type of clothing, same story and £200 for the lot! Hopefully, we will also be able to sell them off and get a little money back

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Trong Le
Garden Grove, US
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May 27, 2010 5:04 pm EDT
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It is too risky to apply loans online when we are required to disclose
our bank account number. The loan company, in general, should
be honest or soon or later noone will dare to apply a loan online
and this would be a shame for those who do this kind of business.
We are living in a democratic and civilized country so we should never behave like those of the communist ones such as China, North Korea, Viet Nam, Cuba ...

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7:00 am EST
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Armani luigi zinzi

This report is about fraud with Armani clothes, which seems to be spread all over the world, with few different modifications.

Yesterday [protected]) evening, 40 year old Italian man on parking place near shopping center in Kosice/Slovakia, with a story that he lost all his money in casino previous day and needs money for a gas to get home.

He was in black Fiat Punto with Italian plates. Speaking english, italian, probably spanish. He also showed me his passport and some bank cards, called his wife and son.

In a good will, that I am helping, I borrowed him 390EUR (to earn this money I should work more than month). He also gave me some clothes (fake Armani?), as a "present". Now I see, that this is worldwide spread fraud.

From his passport I have this info:

Name: Luigi Zinzi
Passport number: F573376
Born: February 6th 1967

And two italian telephone numbers, which he gave to me:

[protected]
[protected]

He also showed me some paper, stamped by police in Naples.

Be aware! You can find reports about these “Armani” guys from whole Europe and USA! This is not minor trickery, it seems to be organized crime!

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Alejo2323
Melbourne, AU
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May 12, 2015 10:52 pm EDT
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Same happen to me just today 13th May, 2015 in Knox shopping centre in Australia. Same story same thing, . Be careful hope the police catch them.

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Vinicius Oliveira
Elizabeth, US
Send a message
Oct 05, 2014 8:19 pm EDT

The same happens here in Elizabeth, NJ
At shop rite parking lot, this guy present himself as Luigi from
italy, going back to the airport, he show me the ticket but it was jfk
Airport, rapidly I use my phone and google the brand
Of those jackets, and thanks for these posts
I reject his offer

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Tomatoes
--, US
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Apr 11, 2012 6:18 pm EDT
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Dubai
I also got conned by this artist in Dubai! I've done quite a lot of research on the web and found out a lot about it!
It's not 1 person operating alone, there's a gang of 20 to 30 people operating this scam in the UAE for the past 6 years (members of the Mafia). They are originally from Naples, holding fake identities/addresses and they've been searched internationally as they have criminal history in other countries where the scam reached higher levels. They remain in the UAE due to a lack of extradition treaties. This is just one of the many italian organized crimes that have been operated globally.

Organized Crime is nowdays the biggest business in Italy according to the Confesercenti authoritative report, it takes about $250 million/ day from retailers and businessmen. The UAE is an important crossroads for business, and as result, also for crime. These gangs normally mantain legitime business holdings worldwide that are offen used as a cover for their criminal operations.

Be aware of this scam! His name was Gaetano which is associated to a range of other scams worldwide. These people are extremely skilled and enjoy taking honest money from others! The best artists wear suit and tie, and the funny thing is that I recently saw the same guy on a maserati!

CHECK OUT THESE LINKS!

http://www.youtube.com/watch?v=5aSSzZv5d60

http://www.youtube.com/watch?v=uCYtpaO6MMA&feature=relmfu

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Nana1234
ZA
Send a message
Jul 11, 2011 10:30 am EDT

Too late for me also, same story, happened an hour ago and this time in South Africa. I lost R7000.00, pls guys be careful

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Petr czech
CZ
Send a message
Apr 01, 2011 11:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Prague
Two guys in new Citroen with italian number plates stopped me on the street. Told me that they were just in Parizska street to present new armani collection and now heading back to itali. But unfortunately they had some thing they didn´t sold. He told me he don´t want to make a bussines and gave some jacket for free, because he has a very rude director and have to sell everything. But then he changed his strategy and told me that I have to buy apparel for 375 euros to get those jacket for free or as a present :-) I luckily told him not to have money on and left him on the street.
Be aware of those guys.

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M Boatner
lewis, US
Send a message
Dec 04, 2010 1:21 am EST
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Too late for me also... Lewisville, Tx, 3dec2010. Man, Italian(, early 40, blk hair. Stopped me in shopping strip, needed directions to get to DFW airport. Stated he was lost and needed to get his suv ( Blue ford Edge or Escape) back to the airport DFW. He said he was here for a presentation of a new store opening here. He had these Armani jackets and some other clothing which he would like to get rid of. He showed me the leather jackets 2 blacks ($900+) and one brown($800+). Nothing about the jackets made me suspicious, felt and smelt like leather. He wanted some money because he wanted to buy his wife and kid something before he caught his flight around 9pm (exact time given). He said he couldn't use his company card for the items for his family. He would sell me the the brown for 100 and throw in the other two, he didnt care, the company can eat the lost. Gave him the money to help out (silly me). The jackets were in an Emporio Italy worldwide bags with the roma milano symbol. Put the bags in the car without looking, got home found two black jackets but brown was not, and both were leather. Lesson learned..BE WARE... look nice but fake..

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ParisPlegnant
FR
Send a message
Oct 07, 2010 7:36 am EDT

Same just happenned to me today (7th Oct 2010) in Paris. 40 years old looking like italian guy, almost bald, hailed me from a rented car, as if to ask me some directions.
Different story though : he was a commercial from Armani demonstrating 4 pieces of the last collection (2 Reportage Rea jackets: 1 of leather and 1 of deer, and 2 armani suits). And he was heading to the airport to get his plane back to Italy. But he didn't want to pay the 19% VAT that he would have paid at the airport if he brought the suits back to Italy, and as he got them as a gift from Armani, he wanted to make a gift back to someone "he trusted" (stupid me). Told me the total price was 5000€, one piece beeing about 1200€, and he didn't even ask me the price for one, but only 650€. He asked me how much I could give, as he needed some money to buy some gifts back from Paris for his familly. We agreed on 280€ for the 4 pieces. But when I went back home, 1 suit had disappeared.

He showed me many papers to proove his story (but no business card from Armani, as he already "gave them all" during the show), and gave me his contact:
[protected] (fix phone)
[protected] (mobile, line is always busy)

Jackets and suit look nice though, but I bet they are fake. I just found some "made in China" label, which is not a proof, but one more hint...

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Robert Dekner
AT
Send a message
Sep 27, 2010 3:50 pm EDT

TOOOOOOOO LATE FOR ME TO:
Today - [protected], 18:00. Same hapened to me: Italian Gyy, age about 35-40, handsome, Fiat Punto .Told me that he lost all his money in casino and he has to go back to Rome. He gave me 2 jackets + 1 short coat (all in leather ?) and 1 three button suit. Und I gave him unfortunately about 250 €.
Will take it to the police tomorrow.
Ing. Robert Dekner
Bürgergasse 8/19
A-1100 Vienna
Austria
Mobile: +43 (0) 676/417 62 18
E-mail. robert.dekner@chello.at

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adnanmazari
CZ
Send a message
May 26, 2010 3:36 pm EDT

wooooohoooo tooo late to read this article
money lost 2000 czech crowns
place liberec in parking met both of them same physical appearance,
same story of loosing money in casino
gift of two shirts
address on card which must be fake
manage designer
I.luigi
tel.. 06.265682

i am a student, , , great acting and great drama from them lost is mine but hats off for them, , , , ,

my contct
adnan mazari
adnanmazari86@gmail.com

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8:38 am EDT
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Armani fake jackets

I was going in to work one day and a guy came up to me asking for a direction to New York. After i gave him the direction he then went on to ask other questions such as what is my background. Because of his sincere face, not knowing he's going to pull up a scam. I have a conversation for a while until he told me his story of loosing a money from the casino and how he ran out. And he went on saying he's a rich guy and give me all of these jackets which is fake! and just ask for a few dollars, but i told him i only have a few dollars which is about $200. He keep insisting how he's going to not have enough money to pay for the rent car he rents and so on... Finally i was convinced to withdraw a few hundred dollars more feeling sorry for the guy because he trusted me with his passport and numbers and the jackets... which i shouldn't done and not knowing is a scam after i did a research online... tsk tsk what a waste of money!

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Farhod Omonov
US
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May 10, 2022 1:31 pm EDT

Same scam in Dubai (near by Trade Centre 2) I didn't part with any money fortunately.

S
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Seanecoco
US
Send a message
Apr 04, 2022 8:43 am EDT

Just encountered the same scam in Dubai today. I didn't part with any money fortunately.

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Baylash
GB
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Jan 25, 2019 4:13 am EST
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Still happening! Today Jan 25th 2019, I was crossing a road on my way to buy a sandwich for lunch, when a guy beeped his horn from a little Fiat 500cc, and started waving to me. Then he pulled over. The story this time was that I was a regular customer of the resturant he part owned here in London, but he sold his share to his business partner and now sells cashmere. Usual story about just having come from a fashion showing (in Chelsea) with samples that he wanted to sell before flying back to Germany, at 4PM. Very convincing stories. Showed me pictures of his 1 month old daughter on his phone, and also the autographed picture of an ex-Chelsea footballer that he met at the fashion showing. We talked about his family, our work which takes us all over the place, and how his business had been growing since moving into fashion.
Initially, he wanted just to give me an Emporio suit which I accepted. However, then he grabbed a cashmere coat from the back seat and said, this is what I am selling for Armani these days. It really did feel of quality, and was very soft and felt luxurious. He did say they were samples and the tags on the clothing stated that. I also noticed that there were 'Certificates of Guarantee' attached with almost a hologram type seal. There was even an Item Code number on the bottom of them. After getting them back to the office, guess what, the Item Code numbers are the same!
He got me for £200. The suit is good quality, fits well, and looks good. The cashmere coat is also good quality and feels very luxurious - alas probably a size too small. He also gave me a waterproof parka-type jacket, again feels and looks of quality, but again a size too small.
The convincing strategy used is to engage in genuine-sounding circumstances and conversation, sharing of personal photos on his phone, convincing labelling with certification lables, and the most compelling - Please keep these for yourself, dont sell them on Ebay, promise me. Yep, I was convinced.
So as the process continued I start to feel uncomfortable, proceed anyway (I mean really, buying clothes and not even trying them on!). Costly lesson that left me feeling stupid and naive. Everything happened so quickly, only afterwards on reflection, did I realised ALL of the warnings that should have said, walk away now! Alas...

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Andy_Russo
London, England, Greater London, GB
Send a message
Jul 23, 2021 7:42 pm EDT
Replying to comment of Baylash

ugh wish I can saw your comment before I met the scammer. Get scammed £1500... not gonna trust anyone calling for help on the street anymore

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Joseph Adler
US
Send a message
Dec 10, 2017 11:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Thanks for doing this. Warnings, big time "scam." Beware!

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Muntadher Al-Alawi
US
Send a message
Dec 10, 2017 7:33 am EST

Just happened to me in London. at the end I gave him 40 £ for 2 jackets !

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Joseph Adler
US
Send a message
Nov 06, 2017 11:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Same identical episode here in Highland Park, IL, here today. Drove up in a LandRover SUV, in a very busy shipping center, supposedly a rental car, looking for US294 to get to O'Hare Airport. Leaving this evening for Italy. Was carrying several "high fashion" leather coats, jackets and other outerwear garments. Was trying to unload them in return for some kind of a special gift for his 7 year old "bambino, " celebrating birthday tomorrow, November 7. Parted company after a very pleasant 20/25 minute conversation.
Fortunately, he never asked for any money, and I never gave him any. Looked like a very smooth, well-rehearsed scam.

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Bruno Vinícius Nunes Garcia
US
Send a message
Nov 20, 2016 10:02 am EST

Aconteceu comigo hoje na avenida Vinte de setembro em Roma. A conversa foi a mesma, queria em troca do presente apenas um ajuda para a gasolina, mas esta ajuda nao poderia ser menor que 300 euros. Como sou um turista sem dinheiro nao tinha como pagar por este presente... Encontrei este site procurando pelo nome contido no cartão que estou mandando em anexo

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Peter from Vienna
AT
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Aug 11, 2016 7:41 am EDT

I had the same experience today in Vienna. Asking for the way to Roma/Italy, starting chattering and flattering. "I give you as a present a men´s suit, because I had a great time here and I´m little crasy" bla, bla, bla, a second suit und than I helped him with some EUROs because he spend all with girls in a casino. I was an really good actor, but the show was too short for 400€.
I felt it and now I know it. Okay I´m laughing about the man and me.

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Enza Fragola
US
Send a message
Apr 28, 2016 7:42 am EDT

Same ### in Paris...
But he just got from me 15€ I was a bit sceptical ahahahahah

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People 125
US
Send a message
Jan 13, 2016 7:06 pm EST

I have the same story the only differences is Italian guy parked next to me at the bank on Long Island New York and he asked for directions to The airport and asked me about myself and made small talk and then told me that he had three jackets he wanted to give me from his heart because I was such a nice guy for giving him directions and he was showing me the jackets and then I said yes I would take them and he said but I need to buy my wife some perfume so what can you give me what's in your pocket I said $20 he said no do you have anymore I said OK I have $40 and that's it so he gave me one jacket and he took off as he was leaving I realized I was scammed

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Armani trust your instincts

Regarding the Armani Reportage Jackets... This just happened to me, yesterday, June 11th '08. I am pissed at myself for not trusting my instincts, having been conned twenty years ago and have avoided such things ever since...

He stopped me while driving his big, white, expensive SUV on 6th Avenue and 19th Street in Manhattan... wanting directions to the Lincoln Tunnel. He asked if I spoke Italian, which I do a little bit... (My downfall, his gain). I noticed that when he shook my hand, he held onto it longer than usual... like in a familiar fashion, but it felt like a red flag which I ignored.

Then, he said he just finished a month at the Jacob Javitz Center and was heading to the Airport and didn't want to pay the 20% taxes on the flight home. I told him I had no money, that all my money was going to my creative projects... but I still ended up going to my ATM (he came with me, which was another red flag, along with other things like... to get in the car to try them on "I don't need the advertising"). He even took a lighter to the leather (if it is even leather or perhaps fire #ant material — good for getting out of fires, at least! :) to demonstrate the quality of the leather.

He did the same 2 free, one for $500 (I ended up giving him $100)... but after he left I discovered there were only 2 not 3 in the Armani Reportage bag.

Before he we parted I asked him for his contact info, he gave me an Italian phone number (which I thought it was odd he had to copy it from his cell phone... I almost asked him "how long have you lived at your place in Italy?!" but I didn't).

I am really pissed, as I figured that at least I could sell them and make my money back or even a small profit, for my troubles... but then I ran into these sites and have discovered I have been had on some level. It still seems that the jackets are jackets and can be used... I do want to find out if they are real or not, etc... How do you know?

The bottom line is to keep it simple... Trust Your Instincts!

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Nosila
GB
Send a message
Oct 19, 2019 10:24 pm EDT

I washed this exactly as stated and it has shrunk it has been worn twice and washed once and cost a lot of money

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Colette Parker
US
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Oct 15, 2019 2:16 am EDT

Purchased my favorite Armani elle ahain always buy this for myself and Armani code for huband I have only used on 3 occasions and now it will not spray at all very disappointed as it is my favourite please could you advise me on what to di about this as I no longer have the receipt to return to boots thank you

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Clintg
US
Send a message
Oct 08, 2019 3:46 pm EDT

Italian hustler approached me today at a mall in Newmarket Ontario (yonge st and Mulock). 4 watches for 1 price, very pushy. Same old air port and not wanting to pay taxes story. Driving Silver Jeep. Plate. CMYK 189

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Clintg
US
Send a message
Oct 02, 2019 3:10 pm EDT

Correction. Plate CKYL 189

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Leland Katz
US
Send a message
Sep 25, 2019 12:22 pm EDT

This is not a complaint!
I'm so far unable to identify this 13" pull on men's boot. The model is xeu 194 xa 434.
I've searched the internet to no avail.
It must be a vintage item.
Please help me to identify these beautiful boots.
Leland Katz

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MaxiiiB
CA
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Sep 24, 2019 7:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought this pair of pants from Armani outlet in Toronto and just after three days it tore on the hip area when I wanted to sit on a chair! Honestly I was expecting better quality from such a high end brand. I've attached two photos to show what happened and also from the label you can tell how new they are!

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Mrsdix
GB
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Sep 14, 2019 11:52 am EDT

I purchased an Armani watch for my husband for Christmas and it's already had 3 replacement batteries and has stopped again is this a common fault. I have the original box and I will post pictures of the watch.

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Mr Rajesh
IN
Send a message
Aug 24, 2019 11:17 pm EDT

I have purchased glares from Dubai airport last year but is sudden the rubber or plastic on it is melting and now full frame is sticky and slight melted, the quality is very bad please replaced it thanks Rajesh Jain +[protected] India

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Mr Rajesh
IN
Send a message
Aug 17, 2019 12:22 pm EDT

I have bought scarf from belgium Maasmachelen village on 28 th july, when I came back to India I it was having hole on it and even stain also, and even it was not on sale, please replace it .thanks Rajesh Jain +[protected]

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ملک خالد حیات اعوان
US
Send a message
Aug 20, 2018 11:51 pm EDT

I'll show picture as well.
This guy came with the story like i'm manager of emporio and going back to italy etc

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Overview of Armani complaint handling

Armani reviews first appeared on Complaints Board on Jun 13, 2008. The latest review Product quality was posted on Jan 1, 2024. The latest complaint armani eyeglasses, style ar 7143 was resolved on Feb 27, 2019. Armani has an average consumer rating of 2 stars from 74 reviews. Armani has resolved 14 complaints.
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    Malaysia
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    Saudi Arabia
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    Singapore
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    South Korea
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    Sri Lanka
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    Argentina
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    Brazil
    More phone numbers
  3. Armani emails
  4. Armani address
    via Morimondo, 17, Milano, 20143, Italy
  5. Armani social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  7. View all Armani contacts
Armani Category
Armani is ranked 6 among 26 companies in the Luxury Brands category

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