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EasyCare / Automobile Protection Corporation / Mazda 3

1 Alanta Georgia, United States
Contact information:

I purchased my Mazda 3 from Mazda In Roseville, California. I was reluctant to get a extended warranty but the salesperson talked me into it. He stated that my car would be covered for 5 years and the coverage was total. Four years later, I took my car in for service because my headlight was not working and after extensive examination which took all day, I was told it had a short and my coverage had to be approved. It took a week for someone from the extended warranty company to go over there and check it out. They then disapproved it because a seal leaked and guess what they don't cover seals. I feel like I was taken advantage of when they assured everything was covered under the warranty unless I had an accident or damaged it myself. When I called to complain, they were rude and unmoving. So basically, I have been without a car for a week and I'm stuck with a bill costing almost $2000 for a car I brought brand new and have only had 4 years.

Nov 10, 2016

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