DTDC Express / service issue

Consignment no hd4123864, date of sending 1st oct'18, dtdc speed delivery took 8 days to receive. The courier boy neither baked the receiver not sender, threw it at security counter of apartment without entering in the security parcel register and left without notice or acknowledgement. Manikonda dtdc branch near andhra bank branch has a lady owner and receptionist who speaks very rashly. Cancelling her lisence will reinstall confidence in dtdc again by our locality. There r more than 7 complaints in recent times from our apartment members only. Manikonda is the fastest growing area in hyderabad in terms of development and real estate land value growth. Speed post is most preferred service here due to the careless behavior of this branch owner and delivery boys. Is not at safe to use dtdc these days. None of the branches have envelope of courier material. They can keep them and charge extra. But they don't bother. They keep talking within themselves, bad service at all in all 3 branches near by manikonda. Please give franchises carefully.