DTDC Express / parcel was never delivered and after calling the, customer care so many times they didn't want to help.
Shipment no. F11025561
Case no. Is [protected]
Some guy from the dtdc office picks up the parcel from the pick up location and delivers it to some unknown random location of his choice.
Worried, I called the customer care of dtdc, they gave me a number to which I called and this lady talks to me so rudely as if it was my mistake. Customer care representative kept lying me saying this issue will be taken care but it never did.
My parcel is lying somewhere with no botherence and care.
I am planning to visit the nearest dtdc centre from my location and will ask them to deliver my parcel back.
My post will go to the social media and everywhere possible. People should be aware of such fraud courier companies.
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