Drive2us.com / scam
Don't have driving lessons with them!
This all started months ago.
I paid up front for a block of 10 lessons, I had two no problem and then the instructor cancelled a lesson saying his girlfriend suprised him with dinner-my lesson was at 5! He said he'd contact me to rebook-he didnt.
It took 4 texts a day for a week and the threat of taking it further for him to send me a text asking when he could book me in. I had a 3rd lesson with him and he said he'd ring me the next day to book me in for another to make up for the one i'd missed. He didnt. I sent texts everyday, tried ringing him but he didnt reply. He then sent me a text saying he had a stomach bug and wasnt teaching until he was better.
Two weeks later I ring drive2us.com, the woman on the phone was really concerned and a man rang me back.
He said it was unacceptable etc and he would sort it out for me-baring in mind now I am owed about £70 odd pounds for the four hours outstanding. He said he would ring me last monday-he didnt. I then sent him a text, he then replied and said he was having trouble getting in contact with the instructor in question, but he had done-that day in fact (!) and he had asked the instructor to contact me and rebook the lessons in. He didnt. He then said he was having a meeting with the instructor to find out what was going on as he had had conflicting information (!) the meeting was booked for last thursday. I havent heard anything back.
What do I do now?
I've had lessons cancelled, phone calls rebooking lessons and I have been generally messed about. The instructor informed me that he didnt finish until 10 at night and if I really wanted him to ring me at that time he would-why couldnt he text? I'd get it the next day and reply!!!
I've been patient, understanding, I havent ever messed the instructor about and all I seem to be doing is waiting for the phone to ring because its me that keeps having to chase these people-i'm the victim here!!!
Any help and advice would be very much appreciated but at the end of the day I just want my money back.