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The good, the bad, and the ugly - discover what customers are saying about Drive Financial

Welcome to our customer reviews and complaints page for Drive Financial. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Drive Financial.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Drive Financial's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Drive Financial, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Drive Financial. Your feedback is an important part of our community and will help others make informed decisions.

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7:15 pm EDT

Drive Financial Ripped off

My son has a car financed threw drive financial, he is in the military, went over sea's to iraq for 1 1/2 years. Drive financial is trying to repo his car, he has called them to catch up on the payment's, but they refuse to take his money. say they can't, that they have charged the account off. I am his mother whom name is also on the contract, they are very rude will not let you speak keep cutting you off, then proceed to push a phone key while you are trying to speak, all you here is the beep of the phone. We never recieved any notice of reposesion, any notification of any sorts. This is a very rude company. I would think If someone is willing to pay and get caught up, you would work with them, but instead this company would try to ruin someone then help them, this is not the american way, times are tough for all. They want to go threw all the legal's and try to get more, but won't settle for getting the vehicle caught up and finish paying for it. I WOULD NOT RECOMEND THIS COMPANY TO ANYONE, I AM GOING TO THE BETTER BUSINESS BUREUR ON DRIVE FINANCIAL.

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4:40 pm EDT

Drive Financial Will tell everyone I know not to do business with this company

I called on 12/03/09 and spoke with a representative and his attitude was terrible, he couldn’t answer my question when asked to speak to his manager he got worst and ask me why. Then she came on the phone I told her how he was acting, she got quite then said ok, what you need so I understand why he act the way he did management aren’t no better.

Will tell everyone I know not to do business with this company and I am went today to get my car refinance at my credit union, never again.

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6:10 pm EDT
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Drive Financial Biggest Scam and Rip-Off

I read these complaints last evening after learning the dealership I went to was trying to work a deal with Drive Financial, now Santendar for my auto loan.

I went into the dealership on Monday and offered 2500.00 down on a car that cost 16K. They wrote me up an offer/terms and estimated payment range and told me that would have an answer for me on Tuesday.

Yesterday I got a call from finance manager that they were still working with a credit person at Drive Financial and hoped to have an answer today as to the terms of the loan so I can drive the car home.

Got a call today (Wednesday) from finance manager, asking me to come to dealership today and I should be good to go. "Should" was the key word.

I went to dealership, had to meet with the owner, of whom told me that 1. I got approved through Drive Financial and 2. the approval is with an extra 3800.00 acquisition fee. That means that I needed...guess what... a bigger down payment, close to four grand total. My payment was also 175.00 HIGHER than what finance manager quoted me. I told the owner that I was absolutely not putting another penny down.

Then, I left~! With no intention to purchase regardless of what the owner tried to sweet talk me into (i.e. I'll call you tomorrow after I try to work on Drive Financial and their rate).

I also think the Car Dealership is sketchy!

Does this 3800 actually go to Drive Financial OR the dealer directly? I wonder, really.

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2:07 pm EDT

Drive Financial Took me off Auto Play

I recently set up an auto pay option with Drive Financial.

I noticed that the money was not coming out of my bank account, I called for three days after, to question the reason why no money was taken out of my account, I was told by three different reps that the loan was paid for the month, even the auto line reflected a payment received.

In the meantime other bills were deducted from my account, I called Drive Financial on the 20th (my payment was due on the 17th) and advised that I was paying with a visa card, and explained the situation. Now this month again it is two days later i call, and explain what happened last month, first the rep reads off three different payments that were made for last month? Puts me on hold, then explains that they went into my account last month and the account could not be found. And that they took me off auto pay! However they had always accepted my payments from the same bank account months before via check?!?! I was told that i was taken off the auto pay for "awhile:, the rep advised that i may make a payment with my debit card with a $12.95 fee (oh wait isn't that the same card linked to my account?!) or send in a check. Well I am sending in a check for my payment to avoid the payment fee. Really a fee for paying my bill? I advised the rep that i would not want to be hearing from a collector as all this is on record and I will be making my payment...the kicker...she said the calls will not stop until they get my payment. My payment was due on the 17th and today is the 19th...really? I can not wait until my credit is in better standing and i can go with a reputable lender!

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2:05 pm EDT
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Drive Financial Rip off

Drive Financial repoed my car even though I was sending a payment in every month, being laid off and struggling to pay living expenses as well. I was constantly harassed by phone calls.Drive Financial has a truly bad reputation according to the tow truck driver that picked up my car. I will never have any business with Drive Financial in the future by my choice not their choice. I will tell everyone I know never to finance with Drive Financial. They have a terrible customer service policy and claim to not have a hardsip department. Poor Drive Financial Ha!

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Valerie
Valerie
, US
Oct 05, 2008 9:04 am EDT

My husband has taken a hit like everyone else in the mortgage business, & was recently forced to close his own small company. Yes we had gotten behind on our Tahoe, which has been moved to Drive Financial, but had just agreed on some arrangements, AND just made a payment! They came that very day & took our Tahoe. Apparently, after speaking with someone there, it was a mistake & they wouldn't charge us the redemption fee. Gee, thanks! Meanwhile, we went all weekend without my car, & then we had to go Monday (quite a long way) to go pick up. It wasn't returned to us. I really meant to do something legally to them, or see what I could do, but things have been crazy, so I'm just trying to work 24/7 to keep a float. So, let this be a warning. If in Texas, keep your car in your garage! I know in TX I've read that they can't get it out of your garage, it must be a 'peacefun repo'... if there is such a thing! Even if you're up to date on payments, Drive Financial is known to make mistakes such as the above mentioned, & then just say, 'Oops... sorry!'. They need to be out of business.

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Collector04
Fukdover, US
Jun 04, 2010 5:42 pm EDT

All these people [censor]ing about the way they are treated or the company is a scam or they will never use this company again are F'N losers! 1st of all they had no choice but to use this company due to its a a second chance lending institution meaning all thses [censor]ers had bad credit from not paying on other things. If people would stop living above there means this crap wouldnt happen! NO ONE MAKES YOU BUY A CAR YOU DON'T WANT! Tired of hearing that! You make your own choices your not monkeys or are you? Pay you stupid bills and get over it! If they pick up your car it means your at least 3 to 4 payments behind! Stop [censor]ing! You can't afford it and its not your vehicle its the bank and your paying them for it! If you have 7 to 10 grand buy it yourself but GOD all of you quit the [censor] and saying you want in on a class action law suit to get money, Becuase you don't friggin have any to pay your bills! Bunch of wack out losers!

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Brandon Roper
Greenwood, US
May 10, 2009 11:52 pm EDT

I agree with their complaint because I to have a car with Drive Financial and I feel like I'm being ripped off everytime that time of the month roll around for me to pay my car payment. I have been paying on my car 3yrs come June, and it has been a real struggle. I'm currently on a 22 percent intrest rate, and that has made it almost impossible for me to refinance or pay extra so I can try and get it paid for. It is one thing in paticular that makes me think this company is completely a rip off. Month before last they started this late fee thing that one day past due its an automatic round about late fee of $44.00, and thats just outrageus to me for anybody exspecially me with a $500.00 dollar a month car payment. My name is Brandon Roper im on a drive financial account with Tiffany Williams

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1:50 pm EST
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Drive Financial Balance Owed

I purchased a car in 2005 through Drive. It was wrecked and totalled in 2007. I only had about 13 payments left. Drive was paid in full for this car from my insurance company. I got a call a few days ago saying that I still owed on this car and that Drive had sold my account to this company for collection. I have the papers to prove the car was paid in full. So how can Drive get away with this? Any suggestions? I am open to them... I have sent sopies of my pay off to the collection sompany but they say they only go by what Drive has sent them. I will be contacting Drive as well, believe me!

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NorthRiverboy
Marshfield, US
Mar 04, 2010 6:14 pm EST

I finaced a car through them in June 2008 and it was totalled in Sept 2008. My insurance co paid most of the balance but I had GAP insurnace and it was supposed to pay the balance of $7000. Since I heard nothing form Drive, I assumed the account was paid and closed. About a month ago, I discovered through my credit report that the charged off my account as owing them over $9000 which was literally impossible. Also still shows a year of missed payments even after they received the insurance checks. It tutrns out that GAP insurance paid all but $1045 of the $7000 difference. I called them and they will not speak to me. They ruined my credit and I am in the process of trying to get it fixed. Since I do owe the $1045, I am currently paying it w their collection c. (RGS) but the $9000 charge off is so wrong I lose sleep over it. You have to write a letter to Marea Ragas, Director of Credit Bureau Reporting to get anything on oyur report that may be screwed up by them. This is a horrible company

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8:24 am EST
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Drive Financial Harassing phone calls

I am a business owner with a nationally known insurance company. My office has been receiving harassing phone calls from Drive Financial, we have explained to the collector that the person they are looking for does/has not ever worked in my office. We continue to receive harrassing phone calls weekly. We answer the phone and get hung up on, they call repeatedly within a few minutes. We have gotten to the point when their name comes up on our caller ID we do not even answer the phone. What part of we do not want you calling our office any more is Drive Financial not getting.

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ddkjc
Milroy, US
Jan 11, 2010 5:36 pm EST

They are doing the same thing to our family. They are calling and asking for my father and saying it is about his durango which we never owned. Well, we know he has a cousin with the same name as him in Ohio or something that has bad credit and we have gotten calls before about it but any other time the people are very nice, but not Drive Financial. They won't give up.

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8:01 pm EDT
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Drive Financial UNPROFESSIONAL CSR AND UNACCOUNTED FEES

I HVE REPORTED THIS COMPANY BEFORE FOR POOR BUSINESS PRACTICES AND OVERCHARGING ME WITH LATE FEES THAT WERE NOT ACCURATE. THEY HAVE REPEATEDLY LIED AND HARRASSED MY FAMILY MEMBERS REGARDING PAYMENTS AND TRYING TO FIND OUT PERSONAL INFORMATION. THE COMPANY NAME HAS CHANGED. I HAVEN'T RECIEVED A MONTHLY STATEMENT FOR MY CAR IN TWO MONTHS. THEY PRETEND NOTTO KNOW MY WHEREABOUTS WHEN THEY HAVE BEEN INFORMED ON VARIOUS OCCASIONS. I FILED A REPORT WITH BBB BEFORE AND DRIVE STATED THEY WOULD REVERSE THE OVERAGES AND CREDIT IT BACK TO MY ACCOUNT. THEY AGREED IN WRITING TO DO SO AND NEVER FOLLOWED THROUGH. INSTEAD GAVE ME A BUNCH OF BULL ABOUT BEING PAST DUE ON MY ACCOUNT. I HAVE PAID ON TIME AND YET THE BLANCE NEVER GOES DOWN. IT HAS REMAINED THE SAME FOR THE PAST 7 MONTHS. I HATE EVER!EVER! BECOMING INVOLVED WITH THIS AWFUL COMPANY. THERE HAS BEEN SO MANY COMPLAINTS. EVEN THE DEALERSHIP WHERE I PURCHASED MY CAR SAID HAD THEY KNOWN IT WAS FINANCED THROUGH DRIVE THEY WOULD HAVE TAKEN EVERY MEASURE POSSIBLE TO REMOVE ME FROM THIS! I WILL NEVER AS LONG AS I LIVE FINANCE ANYTHING WITH DRIVE FINANCIAL OR WHOEVER THEIR CURRENT NAME IS. I WOULD NOT RECOMMEND THEM TO FIDO TO PURCHASE A FLEA COLLAR! THE COLLAR GOING PRICE COULD BE $1.00 DOLLAR AND SURELY HE WILL END UP PAYING $100.00. FI SOMEONE OFFER A LOAN TO YOU THROUGH DRIVE TAKE HEAD AND GO TO THE WEBSITE AND READ ALL THE COMPLAINTS AND LET IT BE A WORD TO THE WISE.

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02 pammy
Royal Oak, US
Aug 26, 2009 6:05 pm EDT

I have same problem with drive even if i am late they charges $ 35 dollars a day for lees,

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3:37 pm EDT
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Drive Financial Car Loan

drive Financial has been racking up on interest payments. I made payments for 1 & 1/2 years & I haven't even made a dent on the loan I still owe the same amout that I had a year & half ago. they have refused to refinance & i had no idea that if I'm late with a payment (which i was told that i wasn't) they are charging me $6 per day including weekends. I was told before I took out the loan that after 6mo they would lower my interest payment of 22%. I then found out they NEVER refinance. If I had of know that I would have never agreeed to this loan. They are getting 22% interest & late fees'
I also found out that this bank is not located in Texas & it is located in London England so I gues that's how they can get away with this scam. I hope someone can look into this company. They are ripping off Americans!

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jackie m.
Chicago, US
Apr 01, 2009 1:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I think Drive Financial and Watson Motorsport are owned by the same company. I financed my 2002 ford taurus through them back in 2002. My car was around 8, 000 and by the time I finish paying my loand I would be out of almost double. Highway robbery. I requested a payment payoff out of curiosity, and it really didn't make much difference. Now I am trying to get something new but unfortunately it is giving my problems and i can't drive it to a dealer. At this point it isn't worth anything and it's hard to get financed with an excess of 5, 000 in negative equity. Does anyone have a solution to get out of a bad deal?

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Unhappy in GA
Bainbridge, US
Jun 18, 2009 8:51 am EDT

This IS the absolute worst company I've ever dealt with. I, like many others, have myself in a financial bind because of the economy and had to file bankruptcy. During my BK they received payments but did not apply them to my loan correctly. After my BK was dismissed, I never received any statements from them. I sent them money and they sent it back saying I was in BK and couldn't take my payment? After 30 days, they had my car repossed for non payment and charged me for months they were already paid. it cost me $2500 to get my car back and I only owed them $385. I guess they don't need any help from the stimulous package because they are collecting more than enough money from their unhappy customers. Oh and by the way, my BK has been dismissed since February and here we are in June and I still can't get a statement from them.

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NATOSHA WATKINS
Killeen, US
Nov 18, 2010 2:19 pm EST

I PURCHASED A VEHICLE THROUGH THIS FINANCIAL COMPANY AND VOLUNTERILY RETURNED THE VEHICLE DUE TO DOMESTIC DISPUTE. THIS WAS OVER THREE YEARS AGO, AND THIS COMPANY HAS SOLD MY FILES TO COLLECTION AGENCIES THAT EVEN TO THIS DAY, CONTINUE TO HARASS MYSELF AND FAMILY MEMBERS! i HAVE INFORMED THE COMPANY, TIME AND TIME AGAIN THAT THE VEHICLE WAS REPOSSESED IN A DIFFERENT STATE, AND THAT I NEVER REMOVED THE VEHICLE FROM THE INITAL PURCHASE STATE. THEY CONTINUE TO HOUND ME. THEY HAVE GONE SO FAR AS TO ATTEMPTING TO BREAK INTO MY HOME WHILE I WAS AWAY, AND DISGUISE THEMSELVES AS LAW OFFICIALS, TERRIFYING MY CHILDREN IN THE PROCESS! THIS COMPANY ARE NOTHING MORE THAN BULLIES THEMSELVES-AND DO NOT DESERVE TO HAVE A BUSINESS LICENSE.

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Salse02
Ontario, US
Oct 06, 2009 1:04 am EDT

I also agree 100%. I have been financed with this company for about 2 years. The car was originally $13, 000, I put a $3, 000 down payment. As I stated, I have been with them for 2 years now. My current payoff amount is $10, 000. I had asked them how much money goes towards the principal and how much goes towards the finance fee and no one could give me an answer. I will admit, I did have bad credit, mostly medical bills, amounting in about $6000.00. I was stuck with the highest interest rate possible and was also told by carmax that I would be able to refinance. Come to find out, Santander/Drive Financial does not do refinancing. My concern is that these past 2 years, I have done nothing but pay finance fees every month. I now want to trade in my car due to gas being so expensive but I'm behind the eight ball here. There has to be some type of assistance out there and some type of protocols that they have to follow. I just don't know where to start looking. So yes if someone would like to set up a class action lawsuit, I would be more than happy to join in preventing these people from ripping anyone else off.

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jaedyn
Euless, US
Aug 23, 2009 2:06 pm EDT

I have to agree with 110% of the complaints that I have read above. This company could put someone in the hospital god forbid if they don't change their business practices. It is sad that in this economy you have a company that is allowed to harrass the way they do. I understand that they need their money but after all they are taking advantage of people with substandard credit. It is almost like being a criminal to own a new car! Kind of takes the fun out of owning a new car. Is this what our world has come to? How about a class action lawsuit, afterall the government can shut down large banks, what the hell? Can anyone with law experience help?

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tnt72
San Antonio, US
Jun 18, 2009 12:10 pm EDT

Im in a Chapter 13 and my car loan is paid off and they still won't send me my title. So i spoke to my Trustee and they said they will not give me my title until im fully out of my BK. So now i sent a email to the Attorney General office and come to find out that they have a lot of bad letters about Drive Financial.

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1:56 pm EDT
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Drive Financial Outrageous Interest Rates

Drive Financial has changed its name or been purchased by Santander Consumer USA.

I bought a vehicle from a local car dealer, a very reputable one - or so I thought, and they set up my loan through Drive Financial. The purchase price of the vehicle was approx. $18, 000. I've had this loan for 4 years, and already paid nearly $28, 800, and I still have TWO YEARS left on the loan, which will leave me paying over $43, 000 for a used $18, 000 vehicle!

Part of this is the interest rate and the length of the loan, and part of it is thier fees and penalties. Frankly, I'm to blame for not being a more sophisticated and careful buyer, but no one should be able to do business in this manner.

Does anyone know who I can report this to? I tried to negotiate myself with them, to come up with a fair settlement of the loan, offering them several thousand dollars, but they wouldn't even discuss it with me. At this point, I'd like to involved a consumer protection entity to try and help me out. They've already made plenty of money off of me, and I just can't afford to keep paying for this vehicle.

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Salse02
Ontario, US
Oct 06, 2009 1:11 am EDT

No one asked for your opinion "imsmarterthanyou"! They would just like some assistance in finding out who to report this too!

Teri, I would get together with other people, such as myself, to see what kind of conclusion can be made of this. What's interesting is how the payment is being applied. For example, the percentage that is going towards the principle and the percentage that is going towards finance fees. I can't imagine that it would be legal for them to put 90% towards the finance fees first. If they are able to do this, this is guaranteeing they receive the entire fees first, which in turn puts you behind the eight ball if you turn it in as a trade. They are smart people, immoral, but smart.

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imsmarterthanyou
Lake Worth, US
Jul 30, 2009 11:50 pm EDT

Your interest rate is high because you have bad credit. The dealership has nothing to do with your loan terms, they have no control over the bank. When you fill out an application for financing at a dealership, they send it out to all of the banks they obtain loans through. They have nothing to do with the underwriting of the loan. So yes, you are to blame for not educating yourself.

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6:27 pm EDT
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Drive Financial Title after payoff

I just wanted to complain about, 1 their lack of service, 2 their rudeness, and 3 since I have paid off my vehicle early I can no longer get in touch with them. When I call them now its Santaneer or something like that, they transfer me to an operator who doesn't answer the phone. I get a voicemail that says to leave a message or press "0" and they will transfer me to another operator, so I press "0" and this is what I get: "we are sorry but the number you are trying to dial does not exist or is no longer in service, please check your number and try again." click it hangs up. If there is a class action law suit or talk of one I would sure love to get in on it.

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11:32 pm EDT
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Drive Financial Out smart this harassing Company

I thought, I would add to the long list of bad dealings with Drive Financial. I also fell behind in my payments due loss of work, having the company close down. I explained what happened, but was harassed non-stop with constant threats. After gaining temporary work, I paid them $500 every other week. The harassment didn't stop, even though I kept every promise I made to them. Even with this, they trying to repo the vehicle on the day before the arranged pay I was to pay. That's when I FINALLY got smart. I warned them, If you don't stop the under-handed harassment and practices, I would become their worst nightmare. Of course, they continued and in fact they got worse. So I decided to use their over-bloated egos against them. They think, the general public is un-educated to laws and they can bully us into anything they say. WRONG!
I decided to make a bad situation run in my favor, taking control. Yes, I now have a big black mark on my credit; but only for a limited time. I refuse to give them the vehicle, just because they say so. They would sell it for pennies and I would still be stuck with the balance without anything to show for it. I changed my legal and mailing address to a relative's house, explaining the problem. I now live in a different state, which is perfectly legal. I notified all my contact people, Drive Financial would be calling. Two of these contacts are police officers, who are waiting for the false claims my being involved in bank fraud or vehicle thieft. They will make great witnesses in court, for damages in claiming I commited a crime. This is STRICTLY a cival matter, NOT criminal. With the type of work I do, it is impossible for drive to collect from my income. Besides, they have to get a court order for that and I can't wait for a day in court with them. They would also be exposing themselves to the many fines from violating collection laws. I have been driving my vehicle for over a year, without making even one payment. If it's going to ruin my credit, I sure made it worth it!

In closing, heres my advice in beating Drive Financial:
Don't panic, you can have the upper hand.
Record ALL contacts with Drive Financial and tell your references to do the same, your attorney will love you.
NEVER surrender your vehicle, it would improve anything for you.
Contact all your references and tell them what is going on, then have a big laugh when Drive calls.
REMEMBER, action outside repo requires REAL court orders and NOT their FAKE ones.
Check the repo laws in your state, they are strict. In my state, they can be chased off at gun point; if they are operating outside the very strict laws.
And most important, SMILE! Drive Financial are their own worst enemy, and that can be extremely entertaining!

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Update by Laughing at Drive Financial
Jun 14, 2009 10:38 am EDT

Hmmmm...I don't remember ever doing business with a company named Santander. I did't sign anything with their name on it, agree to pay them anything. I don't think the name change will work. We will be watching our credit reports too, with a letter we can remove any credit report that is not ours. If there is not proper paper work with my signature, it must be removed by disputing the debt. Drive can duck and dodge the bullet all day long, but nothing will work except changing their practices.

Update by Laughing at Drive Financial
Jun 10, 2009 10:16 am EDT

Laughing at Drive Financial too,

How did you slip-up, putting them at your door? Sharing information may help others in the same spot, with Drive. If enough people stand up against Drive's practices, they will have to change or go down the tubes.

Update by Laughing at Drive Financial
Jun 05, 2009 11:06 pm EDT

No Charlie,

I'm not a failure that should be ashamed, just not someone who is easily intimidated. I was doing everything in my power to make things right, but that was not good enough for them. They set the ground rules here, with all their lame threats and harassment. Now, it's up to them to make good on everything they threatened to do. It's the bed they made, not my fault they have to lay in it. But, I appreciate your very nieve comment. Thanks!

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hardtimes
Livermore, US
Aug 26, 2009 4:09 pm EDT

Does anyone know at what point Drive (now Santander) starts their repo process. My husband has been unemployed since last December. They let us to a deferrement back in March, but the employees that helped us totally screwed that up big time and now I have all these late fees. It's ridiculous. As long as you pay each month can they still repo if your 2 months behind?
Help! Anyone have the answer?
Thanks.

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Laughing at Drive Financial Too!
, US
Jun 25, 2009 2:44 pm EDT

Laughing at Drive Financial ~ don't be concerned about the comments from "not a loser". If Drive Financial wasn't a big problem for SO many people, there wouldn't be a slew of complaints about them on the message board. If "not a loser" had read the complaints, he would have understood that Drive Financial was not a choice but a trick!

Oh and my slip-up: I added my husband as an authorized user on my credit card. That car is in his name solely. His credit report residential information still had our old address on it but was updated with our new address when I added him to my credit card. So they've been coming by non-stop. I had to call the police one time because they jiggled the knob on my front door to see if it would open when I wouldn't come to the door. The police told me to get their name the next time and because they crossed the plain of the No Trespassing sign, they would be arrested. We haven't seen them since.

To "Not a loser" ~ Don't hate on those who have the wits to counteract businesses that take advantage of consumers! It happens much too often and the wise ones don't sit back and let it happen ~ no matter the costs!

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not a loser
Glendale, US
Jun 25, 2009 1:47 pm EDT

This dude is a loser! Proud of the fact he is hiding his car from his lendor. Involved his friends in family in all of this... Im sure his parents are proud him. Clearly doesnt care about his credit! i suppose he never has as he had to finance his car with Drive! Keep livin' the dream! LOL!

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michael
Torrance, US
Jun 14, 2009 1:01 am EDT

NOW DRIVE FINANCIAL CHANGE THEIR NAME TO SANTANDER CONSUMER TO AVOID A MASS ACTION LAWSUIT. THEY ALSO SCAMMED ME TOO LAST JANUARY WAS MY FIRST DUE PAYMENT ON THE 4TH AND ASK THEM TO MOVE IT TO THE 25TH OF EVERY MONTH. WHEN THE FIRST STATEMENT CAME WITH THE NEW DUE DATE THEY INCREASE MY BALANCE FOR AN EXPLANATION THAT IS SO STUPID, SO I ASK THEM ITS NOT RIGHT AND STILL THEY INSIST THAT RAISING MY BALANCE IS RIGHT. I TRIED TO ASK FOR A MANAGER BUT THEY WILL NEVER GIVE ME TO ONE.

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Laughing at Drive Financial Too!
, US
Jun 09, 2009 10:12 pm EDT

Laughing at Drive Financial: So funny! We've been driving a Drive Financial vehicle for "free" for the past 3 years! We did something similar to you but a slip-up on my part has the repo man knocking at my door for the past 3 days! The great thing is we have a garage and 2 other vehicles! So as we watch them through the window, sitting outside our house for hours we have a hearty laugh! Yesterday, they went knocking on all my neighbors' doors ~ to no avail! Today, I put a No Trespassing sign in my yard for more laughter! The amount left on the vehicle is so ridiculously high, I would be a fool to pay it! They update my husband's credit monthly with a charge-off so like you, if they are going to damage the credit we might as well "ride the train until the wheels fall off"! Thanks for sharing!

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charlie
, US
Jun 05, 2009 3:34 am EDT

why would a man be proud that they failed so badly in life they can't pay their own bills? The only laughingstock I see is the poster of this thread, who should be ashamed of himself rather than strutting like a rooster online.

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Drive Financial Customer Service/PayOff

sent a payoff that was good for 15 days and they lost the check. When I called in to verify that the check was received, the minute the rep. heard the word "pay-off" I was hung up on. I have always Western Unioned my payments. This is the 1st time I had ever sent a check and it was lost. Then, they said they received a check for $2, 000.00 when the check was for $22, 000.00 and the 3rd time, some one finally called me, they did not have neither check in the system. I never wrote a $2, 000.00 check; I only wrote one check for my payoff of $22, 000.00 which was again they lost.
They have horrible customer service, they made false payment arrangements that was never agreed to, call 100 times or more, no exaggerations to that and then they say that we don't communicate with them. So many more complaints to state.
We all should go into a class action lawsuit against Drive Financail.

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lakjnqueen
Baton Rouge, US
Aug 24, 2009 9:02 am EDT

I am with you on the Class Action lawsuit, but how do you start it?

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Drive Financial harrassment

My loan was originally with another rip off company: Triad Financial. They sold it, one year before it was to be paid off, to their cohorts, Drive Financial. I have been having the payments taken directly from my checking account for the duration of the loan with no issues. About a week after making my last payment I began receiving the phone calls. I assumed they wanted information about where to send the title(?). When I tried to return the calls, I was placed on hold in complete silence, so I gave up on that. (I will not use up minutes on hold!)
Finally they called when I could speak with them. (This is after leaving recorded messages for me to call two to three times a day, 3 days a week, for two weeks. When I spoke with the first representative, she informed me that my final payment was $130.00. I didn't have my paperwork handy but informed her that was incorrect, that the loan was supposed to be paid off on the 24 April and I had not received any other bill. I was also curious as to why they company felt it necessary to call enddlessly and hound me like I was a bad credit risk. After doing some checking she said she would send the paper work to her supervisor for approval and I should be "all set."
Three days later the phone calls began again. This time I had the information. I still owed 109.00 to pay off the loan. The man on the phone however, wanted me to pay 121.00, Upon inquiry I was informed that interest had accrued and 121.00 was the pay off amount now. I related to him the quote from the last call I had received just a week before, and again questioned the amount and the harrassment. He tried to tell me I had late payments...(not true) then asked how I was going to pay the amount. I asked why it couldn't be taken from my checking account like the rest. He told me this amount had to be paid by money gram or cashiers check. I finally arranged to pay by credit card but when the final amount was disclosed: 132.00, the extra amount was a "transaction fee" I lost my patience and told him " This is
bulls--t and how would he deal with companies ripping him off like this." After a dep sigh he said, "I just accept it and pay the amount." Exactly why companies can get away with it!
Bottom line I want to see this company and others like it go out of business and I know it won't happen unless people stand up and say NO MORE...
They had no right to harrass me for the final payment and could have avoided the whole thing if they had just sent an accurate bill with the correct amount on it ithe first time!
I am composing complaint to the Attorney General (Texas) and the better business bureau...and suggest you all do the same. DO IT NOW WHILE YOU ARE STILL MAD OR THEY WILL KEEP RIPPING US OFF!

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Terri Petty
Sanford, US
Jun 29, 2009 8:30 pm EDT

Drive Financial is the worst company I have ever had to deal with. I would advice anyone if they can by chance find any other finance company do business with, please do! The stress and headaches from this company is not worth the time of day. Good credit or bad credit, do not deal with DRIVE FINANCIAL!

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Drive Financial Predatory Lending

You can become part of a class action lawsuite by going to the following website. Drive is already listed.

http://www.sueeasy.com/class_action_detail.php?case_id=383

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virginia anton
Miami, US
Feb 17, 2011 2:50 pm EST

Please I need to get help to make a law s. to the company santander consumer usa

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angry title clerk
Fredonia, US
Apr 07, 2010 9:51 am EDT

I have been fighting with Santander for over 3 weeks now. I work @ a car dealership and I need a lien release for a customer. These people are horrible! They are very good at giving you a run around. I have been given 2 direst phone numbers to call back to inquire about my issue and all I get is voice mail. I have started calling every hour and leaving messages. Hopefully they'll get a taste of their own medicine soon. Something needs to be done about this company!

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Finally paid off
, US
Jul 25, 2009 3:19 pm EDT

Anyone have any advice on how to get drive financial/santander to update your credit report once you have paid them off and received clear title? It has been impossible for the last five years to get ahold of them to make payments and actually post what they have received as payments, now I'm done with them my credit report is affected by them illegally ballooning my loan w/o notice. I paid it in full two months ago and got my title, but can't get them admit to the credit reporting agencies it is paid in full. Anyone have advice?

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Finally paid off
, US
Jul 25, 2009 3:15 pm EDT

The Drive Financial or Santander people make it impossible to get ahold of them to make payments or make sure payments are posted to your account once you've money grammed or mailed them. We have finally paid them off and have a clear title but they won't help update our credit report it is paid in full two months ago-anyone have any advice? I have written our attorney general, it is companies like this who force our economy and the people to go bankrupt.

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I submitted an electronic/online credit application with an auto dealership listing my social security disability and child support payments as my only sources of income. At the dealership they asked me about my former employer such as the number, my former supervisor's name and they even asked if I knew someone at the company that would lie for me and...

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Drive Financial Rip off/ Scam artist

Okay, so I got sucked into this old 91 toyota station wagon due to the time because I didn't have enough money. The dealership is Mint Auto Sales, sold me the car leaving out the part who is financing me ok.

Mint auto sales told me because my credit wasn't so great I needed a cosigner, and so my sister cosigned it. Mint auto sales said I had to deposit 1, 500 for the 91 toyotal old station wagon and that the car is being sold for 4, 000 only. Mint auto sales said my montly payment was only going to be 220 dollars because of my bad credit.

But here's the thing, if my sister who has great credits in her 800's, why am I paying 250 for a really old car. So they kept saying it was because of my original credit, and that my car is only being sold for 4 grand and they have a great business partner who would finance me the car for 4 grand, also that the more I pay the faster the car would pay off. They left out my annual percentage rate. The dealership didn't even really let me read the paper because he was flipping crazy fast, the mexican guy said, "eh no worries man, you know the deal, it's basic stuff with you buying the car, need your sis to sign, you sign, and we offer this warranty and gap insurance that will cover you for any loss of the car value if due to repo, totaled in an accident, and when it can't be sold back for 4 grand, ya know."

So I bought the gap insurance/warranty.

Next I signed all the paper. Mint auto sale said I needed to put another 300.00 that includes my gap insurance, other fees they forgot to mention for the warranty incase my car breaks down. That the 1, 500 was not included with the gap/warranty. I didn't have the money but they let me drove it home and told me to come back in two weeks to pay the 300.00. I went back after two weeks for the 300.00 payment. The guy said I forgot to sign some paper work. Stupidly I signed it!

He even offered me full coverage insurance for 60.00. the first day I bought it too. I said, no hidden fees right, he said no. A week later the car insurance "broke insurance" sent me a letter saying I'm not longer qualify because I didn't make a full down payment, and that my first down payment was only 60.00 and I left out the 300.00 that was my monthly insurance payment. Yikes! What a scam.

Next my biggest nightmare came true. Drive off financial sent me a yellow card with the title, Drive Financial. I'm thinking that's not the full name of who I signed it with when I looked back at the paper work. Also, the yellow card was cheapily printed and hand written with the amount I would owe in 5 years. (interesting, 5 years) The whole amount was 16, 800.00 for the 1991 toyota camry. Now that's crazy. I couldn't afford to have worse credit than where I am at already since I'm screwed into this crap.

So I kept paying but up to the 2nd month. The lady from drive financial told me I was getting my car repo if I don't get insurance. I said, I have full coverage with progressive insurance. She said, "well I
never got a statement from them that you made a payment, " and
I'm thinking what the hell, since when do they have me personally go fax them every month of insurance that I have?

She adds on "hun, you are driving our car without any insurance, we cannot take that risk" Although I paid it two days ago, and it has not been posted yet, unless the lady really did call, she would have known that it was paid, plus progressive is a well known great insurance that doesn't mess up usually. So the lady kept arguing and arguing that if she does not receive a fax by noon my car will be gone. So I even had progressive fax her.

Next she did that the next month again. I was getting really tired of their ### service. Somehow I fixed the problem that wasn't even a problem to begin with.

by the 4th month, I told drive financial that I would be a week late for my payment. The lady said ok, just keep me updated. Plus I always go in person to pay, and they're located on madison avenue too. within
5 days, not seven days, my car got repo. I called, the lady said it was because I never made a payment within those 5 days, that I had no insurance at all because I didn't fax her the paper, she needed to be updated every month on insurance coverage. What the hell!
NOw I'm pissed off! FIrst I got scam by Mint auto sales, who is their buddy, and by Broke insurance, and next Drive Financial who supposely went by drive off financial so that I couldn't google their business. NOw I call drive financial and say "I"m willing to pay for what the cars worth only. I'd like to refinance or else I'm not keeping that car, the lady goes "ha ha ha hunny you're definitely going to have to make lots of payment towards the tow yard, and to us, and getting insurance." I said no, I'm only going to buy the car for what it is worth, you guys said 4 grand now 16 grand, that's a real big difference. Fyi, I told you that it was going to be a week late, and now the car is gone and there's a bill at the tow yard, I'm not paying the tow fee, nor the tow yard. If you were a smart business you wouldn't have tow a car just like that no more than a week, and honestly having people fax you every month for insurance coverage is crazy, and by causing me to have to pay a tow yard fee, what makes you think there would be more money put into the car if it's going towards a tow yard? Kastly why would you think a person would want to do business with you for all this trouble, plus you're just going to lose a car, lose business with me, why don't you just sell the car for a real deal and not lose any profit at all when I know you guys won't go back for the wagon when the tow yard is more than the car would be worth the longer the car stays there."

The lady said "###, I don't think so." Then i said ### you, and hung up. Anyway that was the worst ### business I have ever dealt with in my life.

That business needs to be shut down along with mint auto sales who is in business with them.

Later I got a message from drive off that I owe 16, 800 exactly.
I went back to mint auto sales about my gap insurance and why do I owe anything. Mint says you never bought gap. I show them my receipt, mint says you never bought it, drive off financial bought it. I said why the ### would they buy that insurance to cover my ### and why do I get the receipt, obviously I bought it. NOw mint says, ok, so if you bought it, it doesn't cover repo, it only covers total. I said, first of all, why would I need that when I know a lot of full coverage car has their own insurance on car accidents, total type of coverage on
cars. They go, fine you say what you want, we don't have a record of you buying a car from us, we don't have your paper work anymore than two weeks when you bought it. I said, well then that is fraud to begin with when you guys stated that if I was not satisfied with the car in no more than a month, I can bring it back. I remember after the first week, it made some noises. THen suddenly my car wouldn't start until I've tried starting it like the 6th time. Mint auto sales didn't want anything to do with me seriously.

So again, do not do business with DRIVE FINANCIAL, MINT AUTO SALES, and BROKE INSURANCE (not brooke insurance fyi). I"m dead serious!

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JenC1
Rio Linda, US
Jun 24, 2011 11:08 am EDT
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You do know that the lady at Drive Off Financial is the wife of the owner at Mint Auto Sales. I got screwed by them as well. I received notification that there is a class action lawsuit, but have not heard anything back regarding this. I paid 3500 down and the car had mechanical issues. I took back on day 2 and was told by the owner of Mint to wait for the warranty to kick in to cover the repairs. I was not happy. Then when the warranty did start, no they were not fixing the car. I was sold a car with blown head gaskets. And worse, the owner and his mechanic knew it. So when it came down to it, I told them to take the car back, no refund on all the money I put down and now they are trying to come after me for the balance. Worse, they fixed the car and resold it for about 10000 and are still trying to come after me for more money.

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Syon
Sacramento, US
Jan 25, 2010 11:14 am EST

I have had issues since day one with Drive Off Financial, the lady that works there name Robin, is VERY RUDE, DISRESPECTFUL in a Manner that is very un called for, It's to the point i don't even want to deal with her at all she has been very Disrespectful towards my Mother making rude and threatning phone calls, I have already made a complaint against them and nothing has been done because she is still there and still taking to people in that manner. Robin stated to me you PEOPLE, I was so Shock to hear that, This company NEEDS TO BE SHUT DOWN ASAP, I have never bought a car from a place that on a month to month is always DRAMA that you at the point to say, , , YOU KNOW WHAT, COME AND GET THIS CAR. I don't have to take this mess. I know sometimes we have to go to these car lots due to our credit but at the same time, we are human people that deserves respect.. IF YOU CAN DON"T PURCHASE A CAR FROM THEM !

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randbstar79
Sacramento, US
Oct 23, 2009 1:04 pm EDT

I totally agree with you. I purchased suv in March and was a few days late paying the other part of down payment and they repo my suv. then made me pay for inventory and this towing when the truck was at the financial location off of madison. RIP OFF. I got the truck back but got my SUV repoed again for some bull. Never been late and I was ladi off my job so i made a payment a few days after the agreement date. they confirmed received payment but repo my SUV. Now mind you i dont owe any back payments just i was late. The lady stated tha they tried calling me and coming to my house but found out i moved and my number wasn't working. HOWEVER not one letter ever sent to me or anything. So I asked how do i get my SUV back and she told me i would have to pay it off fully? That is crazy cuz I dont owe any late payments. so now im like screw them they can keep the suv. Come to think of it, I dont even think they put the car on my credit report. So NEVER deal with Mint 1 car sales off of auburn blvd unless you want to loose lots of money. If you deal with them at least pay cash.

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Drive Financial Scam

This company is so rude. I just got a new cell number about two months ago. Well whatever this company is, keeps calling me. I have told them over and over that they have the wrong number. But they keep calling. They will not take the number out of their system. I keep telling them to stop calling, they won't. Now it's turned into harassment. And I am going to press charges against them for harassment. I have had two of those *** tell me it's my problem. Now it's their problem. And I am not going to stop until I get some legal justice.

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I can not understand why is it when you ask to talk to a supervisor about your payments and history you can not, they put you on hold and say they will talk to the supervisor first.Actually I believe they are just setting the phone down and biting down on a donut or two. They actually wanted to keep charging me late fees because I did'nt separate the late...

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Drive Financial Class Action Lawsuit

I must admit, I was only slightly miffed at this company until I read all of your posts. Now I am royally PO'd. It seems that the practices of these people are highly unethical and boarderline illegal and need to be brought to the attention of the authorities and numorous other resources like the Better Business Bureau and the Attorney General.

My Story - Last summer I was placed in a loan with Drive Financial by an auto dealership without my consent. I signed a set of loan papers with the dealership the day I purchased the car and drove off with my new vehicle. I get a call two weeks later from the dealership stating they forgot to have me sign "a" piece of paper. So I go to the dealership in good faith and find out they have completely reworked all of the loan documents with a new lender (Drive) and I now have a higher interest rate and higher car payment each month. (Can you say kick back to the dealer?) Anyhow, I had already surrendered my other vehicle to the dealership at trade in, so I had no other choice but to sign the new documents, or literally be forced to walk home. The dealership stated that the prior lender had backed out of the loan, two weeks AFTER the original signing when they realized I'd gone through Chapter 13. The dealership left this little tidbit of information out when they called me back in to the office. Everyone I have spoken with who works in the auto industry says this is a lie. Once financing is in place, ITS IN PLACE! A lender can't and won't back out of the loan agreement two weeks after the paperwork has been signed.

I am now six months into the loan and the calls are non stop from Drive. The latest my payments have ever been is by a few days and yet the calls are a daily thing! They began immediately after we signed the loan with them and have been a dialy thing (multiple times a day) ever since. Of course I ignore them because I don't have two hours a day to talk to an automated system. So now they have begun calling my mom and all of my other relatives numbers. As soon as I found this out, I went into terminator mode. This is now WAR!

I have been a paralegal for over 15 years and I can smell a scammer from miles away and this company wreaks. I have taken this matter to one of the highest powered trial attorneys in Dallas and he agrees that his looks like a scam between the dealership and Drive. He told me it is not uncommon for the lender to give the dealership kickbacks for placing people into subprime loans (people that may not necessarily have to be subprime).

I am going to meet with the attorney later next week to discuss strategy and determine if he wants to pursue this case. At the very least this is fraud on the part of the car dealership and harrassment on the part of Drive. After I meet with the attorney and see if there is a chance to pursue a class action case against Drive, I will post what I find out and a contact number for you all to call if you want to join in the suit. If there is anything at all I can do about it, I don't plan on EVER letting these people take advantage of me or anyone else out there who is struggling.

Keep in mind, if you DO genuinely owe these people money and you ARE months behind on your payments then they do have the right to contact you and in some cases, repossess your vehicle. I am speaking more about the predatory lending, verbal abuse by the CSR's and harrassing phone calls to the workplace and family and friends AFTER they have been told not to call. Late payments and repossesion are other issues entirely that you will have to take up with legal counsel on your own. My issue is with predatory lending and abuse of the client/banker relationship.

This kind of predatory lending needs to be stopped especially when it is being forced on you without your knowledge or consent! This is EXACTLY what got our country into the mess that it is in now. In the interim I would strongly encourage each and every one of you to keep a log of the calls that come in with date and time. If at all possible, record your conversations with these people and then file a complaint with the Better Business Bureau and the State Attorney Generals Office regarding the harrassing phone calls at work and to your family and friends. It is not legal for them to call these places once you have informed them not to. Write a letter to Drive, outlining the numbers they are NOT allowed to contact, and send it certified, return receipt mail so you have proof that you told them in writing to stop. You will HAVE to have this if you decide to file a lawsuit.

Lets pull together and be heard!

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Julie Bailey
Frankfort, US
Jun 28, 2012 4:29 pm EDT

This company has been such a scam. We have not had our vehicle for over 5 years now and we are still paying for it. But we keep getting information about us still owning the vehicle. We now can't get financed on any vehicle. If there is a lawsuit we want in! I am just over Drive! Please contact us as bailey.julie@comcast.net

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BSaylors
Atlantic Beach, US
Aug 09, 2011 11:31 pm EDT

Please, Please contact me if this thing goes anywhere. I have contacted Drive Financial several times in attempts to find out why my bill was so high. They had charged me misc. fees in access of $300. They sent me a breakdown of what I had payed. It was impossible to decipher. They call constantely. There is more to my story. I would really appreciate any information pertaining to the lawsuit. Please e-mail me at bsaylors43@gmail.com. Thank You.

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JenC1
Rio Linda, US
Jun 24, 2011 11:15 am EDT
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I received a letter regarding a class Action lawsuit and was unable to reach anyone. Please email this information. I also have further information regarding how this scam works. Not only was I screwed over by Mint and how they sold me a lemon. I Know that the owner and only lady who runs Drive Off financial is the wife of the Owner of Mint Auto Sales.

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brettjhouston
houston, US
Nov 05, 2010 8:53 pm EDT
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I was behind a month on payments. Somehow one of their inside guys called into my phone and by guessing used a partial part of my social security number to access my phone meassages. He then called a woman that I was interviewing with about me making a payment and needing my new address. The woman took me out of consideration for the job. When I called they admitted he had done that but wouldn't accept any responsibility. I'm in on a class action suit.

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llmartin2002
Oklahoma City, US
Oct 16, 2010 2:34 pm EDT
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I financed our 2006 Jeep Commander through Drive Financial and we traded in our vehicle July 31, 2010. I had purchased GAP insurance through them not the dealership. I called in the first time and had no trouble cancelling the insurance now here it is October 16 and no refund. I started calling October 13, 2010 and all I have gotten is the run around. Santander USA apparently bought their company out and swears up and down I did not purchase it through Drive. They are full of it. I called again and the guy hung up on me and all I was doing was asking if he could pull up the paperwork and look at it himself. What can I do. I know its only 299 Dollars but that is not the point. The point is they owe me a refund and I paid them fair and square and now I need my money back. Please help me. I am tired of dealing with these people. They are rude and don't care whether they help you or not. What is customer service gone to. Leave you on hold for 20 to 40 minutes and then not help you and hang up on you because they are not informed enough to help you. Please help. My email address is llmartin2002@aol.com. Thank you Lisa Martin

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SickOFFALSEINFOONCREDIT
hemet, US
Oct 12, 2010 1:17 pm EDT

I had a account with drive financial. And I went to court and gave the judge the paperwork that they sold my car for a lesser value then what they said. Someone at drive financial accidentally sent me the paperwork in the mail. I gave it to the court and the Attorney that was respresenting Drive Financial Services said that his client has informed him to not represent them in this matter. And also informed him to remove the court proceedings. And take the judge agreed to have them remove this account. its all in court records.. I cant believe its been 4 years and they still have not removed it off my credit I have to bring court records to purchase credit at a buisness. Showing that the information on my credit is FALSE and its not suppose to be on there.

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Scrubblyrr
Chula Vista, US
Oct 11, 2010 11:44 pm EDT

I had a loan with HSBC that was taken over by Santander (Drive Financial). In April 2010, my truck was repossessed by Santander. Granted, I had made a few late payments with HSBC, but never more than a month late. I was sending payments to HSBC and was never notified that Santander had puchased HSBC's Auto Loans. I spoke with the driver that was taking my truck; that's the only way I found out about my loan being bought out. After paying the required money to Santander ($1400) the day my truck was repossessed (this is more than what was already paid to HSBC for the same time frame - HSBC got $936.00), I went to the company that "repo'd" my truck and had to pay $498.00 to get my truck back. After I paid this, I was told my truck was being auctioned off. Understand that the payment to Santander was done via Western Union and the payment to the "Repo" folks was done by certified check. This does not include the $26.00 (x2) that I had to pay to the Police Department for a piece of paper stating that I did not report that the vehicle was reported stolen. One copy went to Santander and the other to the "Repo" company. After being told my vehicle was sent to auction, I then rushed to the auction place to pay another $75.00 for a storage fee to get my truck back. This all happened over 48 hours. Now, my vehicle was paid off early on 9/11/2010. Here we are, 10/11/2010, and I am still receiving phone calls from Drive Financial stating that, as of today, my payments will be 60 days past due on 10/15/2010. The vehicle is paid off! I am told by Santander's Credit, Customer Service, and Title Department that there must be an IT glitch in the Credit Department because there is no balance due, but my title will not be processed (even though the truck is paid off) because I am over 30 days past due on my payment! Here's the kicker. I offered to make a payment, even though the truck is paid off, but was told I cannot make a payment because there is no balance due! Summary: My truck is paid off, but their credit department has an IT glitch, I continue to get threatening phone calls (5-15 a day), but I can't do anything about it. Aside from hiring a lawyer, can anyone tell me what I can do?

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Sandyduv
Hagerstown, US
Aug 15, 2010 8:29 pm EDT

We purchased a 2006 nissan xterra 4 wheel drive and have paid 670.78 a month and to this day still owe 20, 000 its only worth half that now we were told after a year we could refinance and after a year we were told that wasn't true they don't refinance when we were with drive they never charged a late fee and now that is santander consumer we owe a late fee that totals one than the monthly payment I wish there were something we could do about this.

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DriveFinancial/Santander Scam23
Chicago, US
Apr 05, 2010 11:31 am EDT

Can anyone please respond to this email if there is going to be a class action. I am a new "victim" of Drive Financial/Santander, (2 months). Already I can relate to the numerous complaints I've read. I've never been 30 days late on my car payments. In fact, I only have a year to go before my car is paid in full. Yet, I get calls at work (which I know is illegal, I've sent warnings to this company regarding this). They call all day, every day. Please contact me at kozii2003@yahoo.com, so I can put my name on the list for the class action. Thanks so much

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hayleesmadria
Thomasville, US
Dec 17, 2009 3:26 pm EST

Look with all respect dealers do not get "kickback" from lenders like Drive...they may get kickback from prime lenders for prime customers but the dealers actually pay THOUSANDS of dollars to get people bought through drive because it is the last option in sub-prime lending! I run a dealership and on average it costs us $4, 000 to put a customer with drive and help...yes help them get a car. It is not Drive financial or the dealerships fault that the customer (you) have poor credit. Also, if you owed me money I would call too! It shouldn't matter if you are a few days or a few months late you're late! and chances are that is why you are with Drive in the first place...payments were late so they have every reason to doubt your good faith "the check's in the mail" answer. I can't speak for every dealer but as for myself if you need to rebuild your credit because of past mistakes YOU have made and I give you the opportunity to do so you should be thanking me not cursing me. There are pleanty of people out there with extremely LOW rates and the difference...they payed their bills in the past.

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